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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#31

Post by throwaway290 »

cjk2 wrote: post #24

Not sure if it’s a valid data point or not. I manage 7 people’s Apple ID accounts. This has happened a few times including twice last night but only on the people who use the @icloud.com as their primary email address. Assume that is related to password guessing attacks. Both addresses are in public email leak databases. Can only advise that you should have recovery contacts and a recovery key set up in case somethin…

> If you lose your recovery key and can't access your devices, Apple won't be able to help you regain access to your account or your data.

Seems like a dangerous advice for a regular person who can just go to Apple and get stuff back?

Re: Apple users are being locked out of their Apple IDs with no explanation

#32

Post by cjk2 »

vbezhenar wrote: post #25

I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…

The only thing you need to own is your primary email address and as long as that’s on a domain you own then you can move it. That’s about the only independence there is these days. If you use @icloud.com or @gmail.com for everything then you’re screwed.

You have to depend on someone somewhere. Just make that dependency less of an issue should anything show stopping happen.

Personally I’d like to see some legislation around identity providers and service levels and account retention.

Re: Apple users are being locked out of their Apple IDs with no explanation

#33

Post by throwaway290 »

jen729w wrote: post #7
peanball wrote: post #3

Earlier quoted context omitted.

I had the same thing this morning. Unlock and password reset via another device worked through.

Same here in AU, this happened to me about 8 hours ago. Standard reset procedure worked. Now when trying to configure a Recovery Key from my 2021 iPad Pro I’m told that I can’t do that from ‘this new device’ of mine. ¯\_(ツ)_/¯ And when I try it from my iPhone I have to wait an hour because of Stolen Device Protection. Apparently I’m not at a ‘familiar location’. I’m at home. I work from home. This phone is in this ho…

Check if you have location services -> system services -> significant locations On. If it's disabled then effectively you have no "familiar location" as far as iOS is concerned

Re: Apple users are being locked out of their Apple IDs with no explanation

#34

Post by cjk2 »

throwaway290 wrote: post #31
cjk2 wrote: post #24

Not sure if it’s a valid data point or not. I manage 7 people’s Apple ID accounts. This has happened a few times including twice last night but only on the people who use the @icloud.com as their primary email address. Assume that is related to password guessing attacks. Both addresses are in public email leak databases. Can only advise that you should have recovery contacts and a recovery key set up in case somethin…

> If you lose your recovery key and can't access your devices, Apple won't be able to help you regain access to your account or your data. Seems like a dangerous advice for a regular person who can just go to Apple and get stuff back?

Quite possibly. But it’s roll dice and hope Apple will fix it or guaranteed have a way out.

Regular person can’t even remember their email address so a good point though.

Re: Apple users are being locked out of their Apple IDs with no explanation

#35

Post by throwaway290 »

cjk2 wrote: post #34
throwaway290 wrote: post #31

Earlier quoted context omitted.

> If you lose your recovery key and can't access your devices, Apple won't be able to help you regain access to your account or your data. Seems like a dangerous advice for a regular person who can just go to Apple and get stuff back?

Quite possibly. But it’s roll dice and hope Apple will fix it or guaranteed have a way out. Regular person can’t even remember their email address so a good point though.

Can you disable recovery key later?

I ask because Apple's docs helpfully say

> If you decide to stop using a recovery key, follow the steps above on your device and turn off recovery key. When you do, you can use account recovery to regain access to your Apple ID.

But the "steps above" only describe how to turn it on, not off.

Edit: thank you.

Re: Apple users are being locked out of their Apple IDs with no explanation

#36

Post by cjk2 »

throwaway290 wrote: post #35
cjk2 wrote: post #34

Earlier quoted context omitted.

Quite possibly. But it’s roll dice and hope Apple will fix it or guaranteed have a way out. Regular person can’t even remember their email address so a good point though.

Can you disable recovery key later? I ask because Apple's docs helpfully say > If you decide to stop using a recovery key, follow the steps above on your device and turn off recovery key. When you do, you can use account recovery to regain access to your Apple ID. But the "steps above" only describe how to turn it on, not off. Edit: thank you.

There is an option to disable it but I’ve never tried it. So I assume yes.

Re: Apple users are being locked out of their Apple IDs with no explanation

#37

Post by happymellon »

LAC-Tech wrote: post #23

What does it mean to be locked out of your Apple ID? What's it used for?

Your Apple Id is used for everything Apple related.

To set up your iPhone, you have to log into your Apple account. Macs don't care as much.

If you use "Log In With Apple" then you'll lose that. And if you've decided to use the terrible Passkeys idea, you're locked out of that too.

Re: Apple users are being locked out of their Apple IDs with no explanation

#38

Post by cjk2 »

leptons wrote: post #30
Animats wrote: post #20

Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

This is not exactly true. I can lift and shift to Google or Microsoft or standalone if I want to in a day easily. I just don’t want to!

(I have tested this - always have an exit strategy)

Re: Apple users are being locked out of their Apple IDs with no explanation

#40

Post by nehal3m »

cjk2 wrote: post #38
leptons wrote: post #30

Earlier quoted context omitted.

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

This is not exactly true. I can lift and shift to Google or Microsoft or standalone if I want to in a day easily. I just don’t want to! (I have tested this - always have an exit strategy)

If you prepare for a case like this then it's easy. If you get caught off guard (like I imagine most people will) it's hard.

I have an unhealthy habit of switching between FOSS and Apple a few times a year (don't ask) and generally it is pretty easy. The most annoying thing to me is Photos export, especially if you don't have access to a Mac. You can't download your whole library from the online environment, there's a 1000 image limit per shot.

edit: Also I have not found a good way to export from Apple Notes so I have a habit of typing into .md files from the terminal.

edit2: Gave it a search and tried Exporter. Duh. Works great!

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