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Apple users are being locked out of their Apple IDs with no explanation
41–50 of 548 posts
Re: Apple users are being locked out of their Apple IDs with no explanation
#42Re: Apple users are being locked out of their Apple IDs with no explanation
#43Earlier quoted context omitted.
I’m betting they’ve turned on some AI “features” for detecting fraud and it’s not working out as well as promised.
This is exactly what CloudFlare and Google have been doing for a while. i meet so many tech illiterate people who "can't log in to the internet" because of some discouraging CAPTCHA or because Gmail decided that even though they knew their passwords, a phone number they haven't used in 2 years (and has probably been reallocated to someone else) is a better proof of identity. It's a shame it's even legal to discrimina…
Re: Apple users are being locked out of their Apple IDs with no explanation
#44I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…
The only thing you need to own is your primary email address and as long as that’s on a domain you own then you can move it. That’s about the only independence there is these days. If you use @icloud.com or @gmail.com for everything then you’re screwed. You have to depend on someone somewhere. Just make that dependency less of an issue should anything show stopping happen. Personally I’d like to see some legislation…
Re: Apple users are being locked out of their Apple IDs with no explanation
#45I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…
The only thing you need to own is your primary email address and as long as that’s on a domain you own then you can move it. That’s about the only independence there is these days. If you use @icloud.com or @gmail.com for everything then you’re screwed. You have to depend on someone somewhere. Just make that dependency less of an issue should anything show stopping happen. Personally I’d like to see some legislation…
Re: Apple users are being locked out of their Apple IDs with no explanation
#46Earlier quoted context omitted.
This is not exactly true. I can lift and shift to Google or Microsoft or standalone if I want to in a day easily. I just don’t want to! (I have tested this - always have an exit strategy)
If you prepare for a case like this then it's easy. If you get caught off guard (like I imagine most people will) it's hard. I have an unhealthy habit of switching between FOSS and Apple a few times a year (don't ask) and generally it is pretty easy. The most annoying thing to me is Photos export, especially if you don't have access to a Mac. You can't download your whole library from the online environment, there's…
Actually an anecdote on switching, my father in law bought an iPhone in a pawn shop. It was logged in with someone else’s iCloud account. He just used that until he dropped dead. We had no idea until I had to clean his phone out. My mother doesn’t even know what iCloud is. Literally total ignorance must be the default for everyone these days.
I’ve done the random switch thing as well as a test case. But to Microsoft. It took me a day to export all photos from Photos.app and into OneDrive and that was with a Mac (105Gb). And of course you lose all the edits you did if you export the originals.
Re: Apple users are being locked out of their Apple IDs with no explanation
#47My Apple ID uses a unique password, I keep a recovery key, I don't have its login credentials saved anywhere, and it's a dev account; so I have my LLC's DUNS number attached to it. My devices are the only ones listed in my settings portal.
I have no idea why I get these notifications, lol.
Re: Apple users are being locked out of their Apple IDs with no explanation
#48Earlier quoted context omitted.
The only thing you need to own is your primary email address and as long as that’s on a domain you own then you can move it. That’s about the only independence there is these days. If you use @icloud.com or @gmail.com for everything then you’re screwed. You have to depend on someone somewhere. Just make that dependency less of an issue should anything show stopping happen. Personally I’d like to see some legislation…
I think vbezhenar's point was simply that the recovery e-mail at a registrar should not depend on a domain managed by that same registrar. The registrar can update MX records.
Re: Apple users are being locked out of their Apple IDs with no explanation
#49Understanding what the problem is is essentially impossible. Going to a physical store doesn't help, calling their customer service has them telling you to go to www.apple.com/support (???), and writing for support has them rotate you through 4 different, and decreasingly useful, representatives.
The last response I got I was told the issue had to be handled by yet a different representative and it would take an "indefinite amount of time". Which may be a nice way of them saying it's never going to happen.
It really is demoralizing when you realize there is nothing you can do really, even in cases when you have done nothing wrong.
Not impressed to say the least.
Re: Apple users are being locked out of their Apple IDs with no explanation
#50The thing that scared me recently was two updates that gave me new encryption keys. At first I trusted apple and wrote down the new key. But I became suspicious after the second update and checked online. It seems like it's happening to others, so I used the recommended command-line tool to verify my new encryption key and it didn't verify. Apparently it works after disabling and enabling encryption, but I'm just kee…
In the other hand, if Apple suddenly found out that a good chunk of encrypted volumes weren’t actually encrypted / the key was recoverable by an offline attacker, this would also explain the facts.
But the lack of explanation from Apple is troubling.