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The failure of the Domino's 30-minute delivery guarantee

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Re: The failure of the Domino's 30-minute delivery guarantee

#261

Post by zeroonetwothree »

mFixman wrote: post #92
xvector wrote: post #34

Earlier quoted context omitted.

[flagged]

> For instance, the difference between an Uber driver with 4.3 stars and 4.9 stars is consistently obvious. Yeah, 4.9 drivers explicitly ask for a good rating. It's the same for 4.3 and 4.9 star restaurants in Google Maps. Reviews make sense if you can read other people's comments, otherwise they are useless. I wouldn't mind if 5-star ratings in service apps were replaced with more detailed "I had a problem" forms.

I’ve taken 100s of Ubers and have never had a single driver ask me to rate them highly.

Agree with your point about the comments though

Re: The failure of the Domino's 30-minute delivery guarantee

#262

Post by splitstud »

UncleMeat wrote: post #111
c22 wrote: post #43

Earlier quoted context omitted.

The insane thing is people trying to make a livable wage off of "gigs". We should stop pretending this is or ever can be reasonable full-time employment. Driving for apps is something you do on the weekend to supplement your day job, or during school hours as a stay at home spouse or whatever.

It should not be considered okay for there to be jobs that cannot earn a decent wage because they are categorized as "supplement jobs." Especially since we observably see people working these jobs full time. I order doordash on weeknights on occasion. Who is delivering to me if the drivers are just people supplementing on the weekend or during the school day while their kids are away? If you are working, then you sho…

[dead]

Re: The failure of the Domino's 30-minute delivery guarantee

#263

Post by casercaramel144 »

OkayPhysicist wrote: post #256
addicted wrote: post #87

Earlier quoted context omitted.

A service economy with proper living wages is absolutely possible. I’m not a fan of such an economy because any country, especially one as large as the U.S., has no reason to be a single sector economy and plus as we saw during the pandemic and are seeing in the Ukraine war, a lack of domestic manufacturing capabilities is a significant strategic threat. However, the gig economy model is a choice. A choice that can b…

California voters showed up in droves to prevent that exact classification change from happening, because your average voter is few IQ points away from needing help tying their shoes, and will absolutely eat up whatever lies Uber et al. will pump out.

Good, this is exactly what we wanted. Service worker classification is straight up wealth transfer from delivery users to drivers since competition is so tight and everyone ie being squeezed. The needs of the many outweigh the entitlement of the few. It's unfair for delivery app users to have to subsidize employment for drivers when its clear there's many willing to accept the current terms.

Re: The failure of the Domino's 30-minute delivery guarantee

#264

Post by forgetfreeman »

tomrod wrote: post #254
forgetfreeman wrote: post #251

Earlier quoted context omitted.

We've decided servicing slumlords' profit margins is now a societal goal?

Only when we forget that affordable housing is also in those lower brackets.

So now, as a society, we've decided that slumlords are the key to affordable housing? I swear if the bar gets any lower someone's going to have to rent an excavator to dig the hole.

Re: The failure of the Domino's 30-minute delivery guarantee

#265

Post by forgetfreeman »

willcipriano wrote: post #259
forgetfreeman wrote: post #248

Earlier quoted context omitted.

K so having bankrupted the restaurant industry, what's next?

Then we don't need so many immigrants.

Apparently we do if having a restaurant industry is desirable. We've already established raising wages to something that might attract less desperate applicants is a non-starter. Now if you were to say pivot the conversation to the H1-B system that fills more desirable jobs...

Re: The failure of the Domino's 30-minute delivery guarantee

#266

Post by pc86 »

lupusreal wrote: post #253
pc86 wrote: post #234

Earlier quoted context omitted.

Why do you need to "prevent companies from being overcautious?" It's their money they're spending, it's their customer relationships they're putting at risk, it's their liability they're increasing by having someone with multiple DUI convictions driving around the work truck. Criminal history is not a protected class (nor should it be), there's nothing wrong with a company saying it doesn't want to hire people with c…

We don't "need" to but we'd all be generally better off if ex-cons can find honest jobs to support themselves.

> There are certain combinations of crime and job that are sensibly going to be risky, but how do you prevent companies from being overcautious?

Your words imply we do need to do that.

Re: The failure of the Domino's 30-minute delivery guarantee

#267

Post by [deleted] »

forgetfreeman wrote: post #264
tomrod wrote: post #254

Earlier quoted context omitted.

Only when we forget that affordable housing is also in those lower brackets.

So now, as a society, we've decided that slumlords are the key to affordable housing? I swear if the bar gets any lower someone's going to have to rent an excavator to dig the hole.

[deleted]

Re: The failure of the Domino's 30-minute delivery guarantee

#268

Post by boomboomsubban »

dave78 wrote: post #174
boomboomsubban wrote: post #149

Earlier quoted context omitted.

>This means the workers were gaming their timing system with fake pizzas. Or it meant the person cutting and boxing your order was falling behind. At least ~15 years ago, the way Domino's timer works is that when the cook puts the order in the oven, they hit a button. ~8 minutes later it says it's ready, which is how long it takes to get through the oven. That was the only input for carryout, delivery had another for…

> At least ~15 years ago, the way Domino's timer works is that when the cook puts the order in the oven, they hit a button. The Domino's location near me very obviously hits that button as soon as they get the order when things are busy, regardless of if it's actually going in the oven then or not. I've had many, many times where I arrived at the location, with the app saying "your pizza is ready!", only to have them…

>certain the stores and even individual employees are rated on how fast they get the orders done

They weren't fifteen years ago. The only speed incentive was not pissing off the customer. That may have changed, I can't say.

One thing I didn't consider earlier, if the store is busy enough the oven might be full and the cook hits the button to clear the entry they're done with so they aren't confused.

Re: The failure of the Domino's 30-minute delivery guarantee

#269

Post by boomboomsubban »

cm2012 wrote: post #159
boomboomsubban wrote: post #157

Earlier quoted context omitted.

"They're offering a free pizza if it takes over 30 minutes, I wonder if they can manage that during rush hour?" Seems like a fairly normal response.

Some basic empathy shows that his intellectual curiosity is not worth putting stress on some dude. That worker clearly is under a lot of pressure to deliver pizzas quickly, that's why he was out the door immediately with no small talk. Think about that delivery guy's state of mind when he realizes he just received an order at rush hour at an address that's hard to reach, and if he misses it he will probably get penal…

Inspiring people to order pizza that they wouldn't otherwise was the entire point of the campaign.

While I agree it made things unreasonably shitty for drivers, the customer can't really be blamed and shouldn't have to sit at home thinking "am I being a prick by making this person do their job?"

Re: The failure of the Domino's 30-minute delivery guarantee

#270

Post by willcipriano »

forgetfreeman wrote: post #265
willcipriano wrote: post #259

Earlier quoted context omitted.

Then we don't need so many immigrants.

Apparently we do if having a restaurant industry is desirable. We've already established raising wages to something that might attract less desperate applicants is a non-starter. Now if you were to say pivot the conversation to the H1-B system that fills more desirable jobs...

You aren't entitled to below cost dinners.
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