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Meta outage

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Re: Meta outage

#891
post #292

I was considering buying the Quest 3 this morning, this outage is timely. The fact that I can't use my perfectly working headset to play an offline game because facebook is down, makes me wonder if I should go for a different provider. Any recommendations? Excluding apple vision pro since it is too expensive.

I used my Quest 3 for a couple of gaming breaks during the outage with no issues.

I am wondering why I had no issues, since Meta themselves are saying yep, Quests booted people out. I was definitely online (albeit not playing multiplayer). Odd. https://www.uploadvr.com/meta-explains-why-quest-headsets-st...

Re: Meta outage

#892

And rather than an indication that it is not working, I was just told to login again; since the attempts were unsuccessful, I was led to reset my password. Now I have no clue if the password has been reset properly or an old one is used, or login with google is used, or if I will continue to be logged out after they fix stuff. If your service is down, please say "my service is down".

One weekend I was on-call, we had a system we ran for the government, but authentication was handled by another government owned service, hosted and managed by another company. A user called in early Saturday evening, saying that the system was down. After a bit of debugging, wondering where our alerting had failed, I concluded that the system was perfectly fine, but the authentication service had been returning 500…

I've learned the same lesson, and why things like ping checks aren't enough. Even just a WGET of the front page isn't enough. You need the monitor to login and replicate at least part of the user experience if you have a complex setup. It's very embarrassing when someone tells a user "shows it's up from my side." and they're relying on a naïve monitor.

Re: Meta outage

#893
post #709

Earlier quoted context omitted.

A smartphone having a flakey internet connection isn't an edge case.

Exactly, it's a daily thing for users- it's only an edge case for the developers, because they are likely developing and testing with hard wired high speed connections.

Good chance most of the phones are virtualized as well to test across OS builds and that the actual deploy to real phones aren't tested nearly as well.

Re: Meta outage

#894

Earlier quoted context omitted.

I know your intention is to help, but please don't share your FB password (if that wasn't obvious already lol). Letting randoms log into your FB account will just have massive consequences with your friends and family thinking it's you talking to them etc.

tZ7TuQ)cznNhnimgJVwUuys(uy

Nice pw bro, mind if I use it? Looks pretty secure

Re: Meta outage

#895
post #709

Earlier quoted context omitted.

Exactly, it's a daily thing for users- it's only an edge case for the developers, because they are likely developing and testing with hard wired high speed connections.

Good chance most of the phones are virtualized as well to test across OS builds and that the actual deploy to real phones aren't tested nearly as well.

Personally, I despise cutesy error messages that try to make the program sound more human. "Oops, we're sorry this happened! Would you like a nice cup of hot cocoa while we try and figure out what happened? Or should I read you Goodnight Moon" again?"

Re: Meta outage

#896
post #879

Earlier quoted context omitted.

This is a company with one of the largest digital infrastructures in the world. An outage is understandable, inability to tell they're having an outage and inform users appropriately is not. Stop making excuses for people who are literally awash in resources.

> Stop making excuses for people who are literally awash in resources. This is a pretty weird outlook to have - looking at any group awash with resources, whether it be governments or other companies, and you can clearly see that even with those resources, failures still happen. You can jump up and down and pretend that this is solvable, or you can look at reality, look at all the evidence of this happening over and…

> An outage is understandable

Re: Meta outage

#897
post #764

Earlier quoted context omitted.

> I view VR headsets and their peripherals as no different than a mouse, keyboard, and display That could be valid when VR headsets were tethered to a PC via a DisplayPort or HDMI connection and essentially mirrored the display. The Quest is closer to an iPhone or Android phone or an all-digital handheld gaming device. With integrated compute, display, battery, text input, pointing devices, mic, and speakers, it bear…

Given that it uses its own OS, essentially, is a fair point. I guess what I meant around my monitor analogy earlier is that it has the capability to serve that purpose, possibly without the sophisticated OS that wraps the store experience, the apps/games, and other features -- specifically with being able to use it on SteamVR or your PC in general. This makes it a device that's generally capable of using any supporte…

I don't know if you'll ever see this, but thought I'd reply.

First, the original Rift headsets were as you describe: lightweight, passing through the PC VR image. However, Meta did not miss out on an opportunity. In what was perhaps the most effective A/B test they could run, they released the Rift S (tethered PCVR) and Quest 1 at effectively the same time. The market feedback was resounding: I believe it was a 10-to-1 preference for a standalone experience vs. tied to a PC. Since they doubled down on standalone (or all-in-one if you prefer), well over 20 million headsets have been sold. In fact, they're so popular that even the fraction that connects to Steam is basically tied for market share with the most popular PC VR headset ever, the Index.

Second, even as a PC VR HMD it was a real stretch to call it a monitor equivalent. It's wildly complicated to create compelling VR images. You need two screens at nearly 2Kx2K resolution each, running at 90 frames/second, sustained. Dip below that and you can induce nausea. Not every PC can do that, so you need careful engineering between the client and HMD, with tricks like time warp, space warp, interleaving, compression, prediction, pose estimation, etc. to take up the slack. Creating sub-millimeter precision of location with six degrees of freedom either requires external base stations (cost, complexity) or inside-out tracking with headset-mounted cameras and a processor running realtime simultaneous location and mapping and image recognition code, which implies a CPU and tech stack to support it. Nowadays people also expect passthrough (with real-time depth correction), hand tracking (AI routines for hand posing), and more. All this is to say that significant code must run on the HMD for a modern gaming headset (Meta's target market), as well as on the PC. And if you're investing that much in a custom software stack, you can't make it up on hardware margin - the cost to build an HMD is just too high. So you have to have an app store tie-in, because Valve sure isn't going to share its Steam profits with you.

Now, certainly there have been (and are) HMDs that tried this approach. HP (G2) and HTC (Vive series) both put out quality products leveraging the Steam ecosystem. Neither are sold in volume today, because the economics of selling a headset just aren't good enough.

Immersed and Big Screen are releasing very lightweight fixed-function HMDs for either work or movie watching that do operate the way you describe. Neither are expected to be high volume devices, and both are more expensive than Quest 3.

In short: VR is much, much harder than you may realize. Meta didn't miss an opportunity, the explicitly chose the market-tested, most popular solution that also has an economic model with some potential future payoff. If you want a "minimal experience akin to an OSD" then look at the Big Screen Beyond ($999, https://www.bigscreenvr.com/) or the Immersed Visor ($1,049, https://www.visor.com/). (Note: compare the price of these hardware-model pass-through devices to the Quest 3 ($499) which also includes a CPU, battery, storage, audio, more RAM).

It's also worth noting that Quest 3 is not online-only. It works fine offline once you've logged in once (people use it on planes, in parks, in the car, etc.). But this particular issue at Meta forcibly logged out users, then the API appeared online while failing all future login attempts. Ironically, users that work offline never noticed the outage because the bug couldn't log them out.

Re: Meta outage

#898
post #133

Earlier quoted context omitted.

I'm sure people will be able to vote even if their vacation pictures are unavailable

Not relevant to the primary election in any way, but this has been more than annoying to me already. We have a small livestock operation, and won an online auction late last night for a pig about four hours away. Facebook was the only listed means of contacting the person, and we were planning on driving to pick it up this morning. Now I get to re-arrange my day today to deal with that, and will probably have to take…

Hi, wanted to try on an old thread first, to avoid disrupting a current one.

I really enjoyed reading a few of your comments, and would like to get in touch.

If you're open, drop a mode of contact in your bio/here?

Re: Meta outage

#899

Earlier quoted context omitted.

Not relevant to the primary election in any way, but this has been more than annoying to me already. We have a small livestock operation, and won an online auction late last night for a pig about four hours away. Facebook was the only listed means of contacting the person, and we were planning on driving to pick it up this morning. Now I get to re-arrange my day today to deal with that, and will probably have to take…

Hi, wanted to try on an old thread first, to avoid disrupting a current one. I really enjoyed reading a few of your comments, and would like to get in touch. If you're open, drop a mode of contact in your bio/here?

nominallyanonymous@protonmail.com

Re: Meta outage

#900

Earlier quoted context omitted.

The fact that twitter was usuable the whole time does.

> The fact that twitter was usuable the whole time does. That's an assertion, not a substantiation. A single tweet does not corroborate that, even if you ignore the fact that most outages of large global services (including some of the outages of these Facebook properties mentioned above) are actually partial degradations.

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