101–110 of 145 posts
I don't think I've ever talked to a Comcast (or AT&T) salesperson who understood the difference between bits and bytes. They literally all quote me speeds in "megabytes per second".
https://verizonmath.blogspot.com/2006/12/verizon-doesnt-know...
I am always baffled at how US businesses can pretty much do and get away with anything they want, with little to no concequences. I'm not saying where I live is perfect but every time there's a scandal here I only need to look to the US to see we don't have it that bad.
Regulatory capture: https://en.wikipedia.org/wiki/Regulatory_capture In Capitalism, eventually capital owns everything.
It's not very interesting; tautologies tend not to be.
Earlier quoted context omitted.
It’s called “Gigabit pro” or now “Gigabit x10” and is symmetrical 10gbps. It’s not on their regular website. You have contact them directly to have someone come out to survey and see if you are eligible for a fiber run. https://youtu.be/tQV0ltA1tCk
Right, but if I: 1. go to https://www.xfinity.com/10g 2. scroll down to the main section titled 'Xfinity 10G Network' 3. click 'shop now' I never see anything about a 10 gigabit plan, anywhere. It's classic bait and switch.
Otherwise you will need to wait for their DOCSIS 4.0 "X-Class" speed tiers that are slowly rolling out[4][5].
Initial deployments are limited to 2Gbps, but they are symmetrical speeds. DOCSIS 3.1 technically supported 10Gbps down already. So we need to wait and see if the infra upgrades enable higher 10Gbps download tiers[6][7].
[1]: https://www.reddit.com/r/Comcast_Xfinity/search?q=x10&restri...
[2]: https://www.dslreports.com/forum/comcastdirect
[3]: https://todayamerican.medium.com/the-definitive-guide-on-how...
[4]: https://i.imgur.com/qt0Enqj.png
[5]: https://www.xfinity.com/learn/internet-service/xclass
[6]: https://en.wikipedia.org/wiki/DOCSIS
[7]: https://corporate.comcast.com/press/releases/comcast-multi-g...
Even if 10Gbps to the home is technically available, it's not posted on their website, and I would be willing to bet majority of consumers will be denied due to installation costs (it's not trivial to run a fiber just to your house). So, why on earth was their network called "10G" if near zero percent of Comcast customers are even aware of that service, let alone actually have that service? Further muddying the water…
Yes, and: > The Comcast "Gigabit Pro" fiber connection that provides 10Gbps speeds costs $299.95 a month plus a $19.95 modem lease fee. It also requires a $500 installation charge and a $500 activation charge. For reference, I’m paying €25/mo for 10Gbit symmetric. Modem “lease” and installation included. To be fair, I get ~8Gbit/s in practice, but that’s well worth it.
You folks have awesome internet because you force the local loop to be unbundled. Every country should do this. However, almost none do (except yours, and a few counties within the US state of Washington). Nobody with bundled local loops will get pricing+performance like this; please don't raise peoples' expectations.
Instead, point them to the root cause (local loop bundling), because nothing else is going to help them. You'll just make them jealous and distract them from the one change that can actually improve their situation.
Calling your provider and saying "€25/mo for 10Gbit symmetric!!!!" is not going to change anything.
Earlier quoted context omitted.
Yes, and: > The Comcast "Gigabit Pro" fiber connection that provides 10Gbps speeds costs $299.95 a month plus a $19.95 modem lease fee. It also requires a $500 installation charge and a $500 activation charge. For reference, I’m paying €25/mo for 10Gbit symmetric. Modem “lease” and installation included. To be fair, I get ~8Gbit/s in practice, but that’s well worth it.
> I’m paying €25/mo for 10Gbit symmetric. Can you post where you live so I can move there.
Outside possibility of Romania, because they basically skipped over an entire generation (DSL) of telecom so there were no incumbents to cause trouble.
Even if 10Gbps to the home is technically available, it's not posted on their website, and I would be willing to bet majority of consumers will be denied due to installation costs (it's not trivial to run a fiber just to your house). So, why on earth was their network called "10G" if near zero percent of Comcast customers are even aware of that service, let alone actually have that service? Further muddying the water…
Yes, and: > The Comcast "Gigabit Pro" fiber connection that provides 10Gbps speeds costs $299.95 a month plus a $19.95 modem lease fee. It also requires a $500 installation charge and a $500 activation charge. For reference, I’m paying €25/mo for 10Gbit symmetric. Modem “lease” and installation included. To be fair, I get ~8Gbit/s in practice, but that’s well worth it.
I can not understand how they can get away with charging 200+ for 10G. That is nuts.
But we have providers selling bullshit here too. One such provider claims 5G wireless is the equivalent of fiber. Sells 1gbit but actuall throughput is bellow 300mbit even with the best tower. Theoretical max is 2gbit but their equipment can't even do 1. Misleading customers to believe 5G wireless can ever beat fiber is just wrong.
Slimecast constantly lies at every tier of their organization. I won’t overwhelm you with example as they can be easily searched for, but here’s three good ones: https://www.reddit.com/r/Comcast_Xfinity/comments/17cdku6/li... https://forums.xfinity.com/conversations/plan/i-was-lied-to-... https://forums.xfinity.com/conversations/customer-service/xf... I personally have experienced the lying on every recent interactio…
They thanked me for my loyalty as a business class customer when I moved by charging me money for equipment I had returned + continuing to bill me after I cancelled and had moved away from the location. I ended up having to go through a local regulator to bludgeon them into submission, at which point an upper management level Comcast employee called me on the phone and begged me to sign a paper to make the regulatory…
I would love to hear more in details on this. I feel like I am going to have to do something like this but not sure where to begin the research.
Earlier quoted context omitted.
| to anybody paying attention at least Maybe they don't think you should have to follow the industry to know what a company's advertising means? It pissed me off to no end to hear the monopolist advertise their "10G network" ("with speeds starting at 200Mbps") It was CLEARLY meant to mislead.
If you don't know what a 10G network in a given context could be, are you likely to understand the difference between what a 5g and a supposed 10g mobile network would be? Are you a candidate for a person that is likely to care about the difference between 200Mbps and 1Gbps? Perhaps it's naive, but I've heard the words "rack that 10G switch" so many times that it's hard for me to say that Comcast intended on being mi…
I think some laypeople see the marketing materials companies put out comparing one speed and price tier to another. In other words, a fair number of people who have actively price-shopped internet speed ("should I buy the 'fast' tier that says 100 somethings, or the 'boost' tier that's 200, twice as much, for 50% more money?") would think 10G means 10 times as much as 1G which, it's not a huge leap to think that a fair number of people are aware means 1000 of the Ms.
Earlier quoted context omitted.
Right, but if I: 1. go to https://www.xfinity.com/10g 2. scroll down to the main section titled 'Xfinity 10G Network' 3. click 'shop now' I never see anything about a 10 gigabit plan, anywhere. It's classic bait and switch.
The Xfinity 10G Network™ refers to their latest infrastructure upgrades. It is not a product. This is the confusion the article is about. The product "Gigabit x10" is the plan you are looking for, and is not on their website. It's a residential service but everything is handled by the business side of Comcast and Metro-E. You must get in touch with them directly. See these modmail requests on reddit[1] or dslreports[…
I thought it was pretty well understood, to anybody paying attention at least, that there have been no official 6, 7, 8, or even 9G mobile networks yet, so of course 10G was a slightly quicker name for 10Gbps networking. It's maybe not an industry standard, but colloquially many datacenters will call a 10Gbps-capable network switch a "10G switch." This seems like an extension of that colloquialism to general consumer…
Who officially decides what is xG? The number of different technologies and expected speeds varies so much with 4G/5G, that the terms aren’t particularly useful anyway.
