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Comcast reluctantly agrees to stop its misleading "10G Network" claims

arstechnica.com

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Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#11

I thought it was pretty well understood, to anybody paying attention at least, that there have been no official 6, 7, 8, or even 9G mobile networks yet, so of course 10G was a slightly quicker name for 10Gbps networking. It's maybe not an industry standard, but colloquially many datacenters will call a 10Gbps-capable network switch a "10G switch." This seems like an extension of that colloquialism to general consumer…

| to anybody paying attention at least

Maybe they don't think you should have to follow the industry to know what a company's advertising means?

It pissed me off to no end to hear the monopolist advertise their "10G network" ("with speeds starting at 200Mbps")

It was CLEARLY meant to mislead.

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#12
post #11

I thought it was pretty well understood, to anybody paying attention at least, that there have been no official 6, 7, 8, or even 9G mobile networks yet, so of course 10G was a slightly quicker name for 10Gbps networking. It's maybe not an industry standard, but colloquially many datacenters will call a 10Gbps-capable network switch a "10G switch." This seems like an extension of that colloquialism to general consumer…

| to anybody paying attention at least Maybe they don't think you should have to follow the industry to know what a company's advertising means? It pissed me off to no end to hear the monopolist advertise their "10G network" ("with speeds starting at 200Mbps") It was CLEARLY meant to mislead.

If you don't know what a 10G network in a given context could be, are you likely to understand the difference between what a 5g and a supposed 10g mobile network would be? Are you a candidate for a person that is likely to care about the difference between 200Mbps and 1Gbps? Perhaps it's naive, but I've heard the words "rack that 10G switch" so many times that it's hard for me to say that Comcast intended on being misleading.

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#14

I thought it was pretty well understood, to anybody paying attention at least, that there have been no official 6, 7, 8, or even 9G mobile networks yet, so of course 10G was a slightly quicker name for 10Gbps networking. It's maybe not an industry standard, but colloquially many datacenters will call a 10Gbps-capable network switch a "10G switch." This seems like an extension of that colloquialism to general consumer…

The fact is the 10G offering is only available in a very small number of very specific locations.

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#15
post #8

I didn't realize they were actually selling a 10 Gbps service tier as part of this branding. It's never been available in my market, so I assumed that they were advertising the uplink capability of the thing my modem was connected to! Happy to see this go, but I'm still shocked to learn that the name was _less_ misleading than I had thought.

The article says it provides 10Gbps of service to 98% of customers upon request, which would be powered by fiber-to-the-home. I don't need 10Gbps, but I do want symmetric upload and download speeds. Does anyone know if it's possible to ask them to run fiber and have only an upload speed increase?

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#16
I am always baffled at how US businesses can pretty much do and get away with anything they want, with little to no concequences. I'm not saying where I live is perfect but every time there's a scandal here I only need to look to the US to see we don't have it that bad.

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#17
post #11

Earlier quoted context omitted.

| to anybody paying attention at least Maybe they don't think you should have to follow the industry to know what a company's advertising means? It pissed me off to no end to hear the monopolist advertise their "10G network" ("with speeds starting at 200Mbps") It was CLEARLY meant to mislead.

If you don't know what a 10G network in a given context could be, are you likely to understand the difference between what a 5g and a supposed 10g mobile network would be? Are you a candidate for a person that is likely to care about the difference between 200Mbps and 1Gbps? Perhaps it's naive, but I've heard the words "rack that 10G switch" so many times that it's hard for me to say that Comcast intended on being mi…

My sister in law insists that 5Ghz wifi is the same thing as a 5G cell network. Comcast shouldn't use misleading terminology. The fact that people don't know what 5g means isn't really a defense. I couldn't tell you the difference between 4g and 5g, but adding "10g" alongside them makes it worse, not better.

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#18
post #14

I thought it was pretty well understood, to anybody paying attention at least, that there have been no official 6, 7, 8, or even 9G mobile networks yet, so of course 10G was a slightly quicker name for 10Gbps networking. It's maybe not an industry standard, but colloquially many datacenters will call a 10Gbps-capable network switch a "10G switch." This seems like an extension of that colloquialism to general consumer…

The fact is the 10G offering is only available in a very small number of very specific locations.

Does their device at least support 10Gbps internal networks, I assume? In that way it's still not misleading, in my opinion. Of course the uplink only receives and transmits whatever you pay for (or in that case, what they allow you to pay for based on what is available.)

Re: Comcast reluctantly agrees to stop its misleading "10G Network" claims

#19
post #11

Earlier quoted context omitted.

| to anybody paying attention at least Maybe they don't think you should have to follow the industry to know what a company's advertising means? It pissed me off to no end to hear the monopolist advertise their "10G network" ("with speeds starting at 200Mbps") It was CLEARLY meant to mislead.

If you don't know what a 10G network in a given context could be, are you likely to understand the difference between what a 5g and a supposed 10g mobile network would be? Are you a candidate for a person that is likely to care about the difference between 200Mbps and 1Gbps? Perhaps it's naive, but I've heard the words "rack that 10G switch" so many times that it's hard for me to say that Comcast intended on being mi…

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