Live data from Hacker News

Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

techdirt.com

511–520 of 692 posts

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#511
post #264

Earlier quoted context omitted.

The six-month grace period notice pretty clearly states his data would be read-only, while the seven-day notice seems to be the first time destruction is even mentioned. I think we can both agree that there's a world of difference between data being read-only and being destroyed. I think it's completely reasonable to say he has 7 days to download it.

I was curious what the context of "grace period" is for Google Drive and found this: https://support.google.com/drive/thread/13321050/what-will-h... "If I cancel my additional storage, will all the files/documents that took up the additional space, be deleted? Or will I still have access to them?" "You will still have access to all your files but, if you have used all storage you won't be able to add or create NEW fi…

> unless the Product Expert was wrong.

Which is entirely likely, given that Google's "Product Experts" aren't employees with access to internal communication channels, they're just volunteers working for internet points.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#512

Earlier quoted context omitted.

[flagged]

I haven't seen any buffet advertize itself as offering "unlimited" food, but rather they say "all-you-can-eat" and then typically clearly clarify on the door and the front desk something like "on our premises, in under 2 hours". Google should have been smart enough to not say "unlimited" if they don't mean it.

I wonder if TOS had some clause on reasonable use. Or spelled out the timeframe they can terminate the contact.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#513
post #33

> And, yes, some people have asked why Tim doesn’t have other backups around, but (again) the FBI took all of his shit. I was about to say 'you should have other backups', but the FBI is a very powerful persistent threat, and might be the more important problem.

Startup idea: SaaS portal to trigger FBI raid on RAID disks, acting as a free replicated permanent archival storage. Retrieving the data is out of scope of the MVP.

> "raid on RAID"

I see what you did there :)

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#514
post #242
post #155

Earlier quoted context omitted.

For 5k you could build a box to store that kind of data. Throw in a case of beer, and maid services to clean up your living room afterward, and you'd still make budget. ETA: OK maybe more like 10-12k it would be.

The guy's boxes were confiscated by the FBI, which was why he'd been forced onto cloud storage.

Earlier this year, becuase of some legal issues, his 'business critical' data was now only stored in one place, that was telling him it was locked, and over quota.

And he has made no attempts to fix that.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#515

I don't wanna victim blame, but I don't understand how people could put their entire body of work on a cloud service and not make the effort to get several external drives to have some redundancy. All my work is probably like 50GB, but I have it backed up on an external drive AND the cloud. It's like self preservation instinct is missing. 3rd party services are fallible, even when they don't make business decisions t…

> All my work is probably like 50GB, but I have it backed up on an external drive AND the cloud.

> It's like self preservation instinct is missing.

And if, as happened in TFA, you are raided by the FBI and all your local computer hardware (which includes your external drive) is confiscated as evidence and hauled away to an FBI warehouse somewhere, you will have only that cloud backup left. This is where the journalist found themselves.

And then, after the FBI raid, if the cloud then says they are dropping you and deleting your cloud data, what backups do you now have (remember, your external drive is still in the FBI warehouse somewhere as "evidence")?

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#516
post #12

Earlier quoted context omitted.

I thought this way until I had kids.

Do paper photo books of the best pics, now. The risk of losing all your pictures in 30 years is probably like 50%. The digital photo generations gonna have a void of childhood pictures when they get old.

Nah I got that covered. Multiple locations, bitrot-detecting fileystems.. It'll be fine.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#517
post #465
post #420

Earlier quoted context omitted.

Because I was curious what drives cost today -- 20 TB drives on newegg seems to be available for $310 to $360. If you use erasure coding w/ 30% overhead that's 18 +3 drives or $7.5k in drives alone, pre chassis. Having a DR replica living somewhere outside your house probably gets this well over $12k, even if that replica is glacier or similar.

So I found 20tb drives as low as 270 (which is what I used for my own pricing out of a hypothetical build), but if you feel lucky you can get large capacity refurb drives for a lot less than brand new (I did this recently for scratch space on my NAS). A refurb 20tb can be had as low as 200, which gets you down to 4200. But yes - I realized my mistake in tossing off that comment offhand.

Oh sorry, I wasn't trying to bag on you. I was curious what it takes to store 1/3PB these days, and even at $15k it's surprisingly cheap.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#518
post #281

Earlier quoted context omitted.

> taking advantage No. 100% wrong. If you advertise and sell "unlimited" then you should deliver unlimited. If you don't build in acceptable use limits into the contract, then that's your fault, not the customer's.

I challenge you to go to any restaurant that has "unlimited refills", back up a tanker trunk and fill your truck. I don't think any court would enforce "unlimited" for that situation. I'm not sure this storage one is all that different

Not a great comparison. It was an _enterprise_ plan with unlimited storage. What kind of enterprise did Google aim their "unlimited" message at if it excludes a small company (an individual journalist) with lots of video footage?

I think the answer is that Google did in fact target companies with exceptionally high storage needs. They were just assuming that everyone who had lots of data would also spend a lot on other services and that didn't pan out.

A better comparison is probably a restaurant promising unlimited coffee refills for life, forgetting to make it conditional on ordering food as well. Then some office worker who never eats breakfast turns up every morning for three double espresso refills.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#519

Earlier quoted context omitted.

Crisis (!?) is a bit dramatic. Google response isn't correct but everyone here has there hands a bit dirty. Storing 237 Tb on an unlimited server - the individual clearly knew they were taking advantage of a system and probably should have been ready for some kind of remedy.

> Google response isn't correct but everyone here has there hands a bit dirty. Storing 237 Tb on an unlimited server - the individual clearly knew they were taking advantage of a system and probably should have been ready for some kind of remedy. Google clearly made a mistake in offering an "unlimited plan" so it makes perfect sense that they're going to discontinue it, and offer 60 days before the data becomes read…

Wait, there's no option for him to just pay for more data in Google drive month to month until he has time to complete a migration?

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#520

Earlier quoted context omitted.

[flagged]

> There is no way this person wasn't aware of what was going to happen, Sure. That's what it is. He's a grifter, grifting Google to try to shame them into giving him a quarter of a petabyte of storage for free. He knew all along that his data would be deleted, and waited to the last second because he figures this is a sure thing and he'll get to keep it forever. You caught him. I can't believe we all fell for it. It'…

He had all his computers confiscated by the FBI and then realized that his backups were also being destroyed by Google. Calling this a grift is incredibly insulting.
Post reply on HN