Earlier quoted context omitted.
Crisis (!?) is a bit dramatic. Google response isn't correct but everyone here has there hands a bit dirty. Storing 237 Tb on an unlimited server - the individual clearly knew they were taking advantage of a system and probably should have been ready for some kind of remedy.
> taking advantage No. 100% wrong. If you advertise and sell "unlimited" then you should deliver unlimited. If you don't build in acceptable use limits into the contract, then that's your fault, not the customer's.
Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
281–290 of 692 posts
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#282Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#283A week of notice to move ~250TByte out is definitely unreasonable. 250TiB in 7 full days is an average of over 3.6Gbit/s, assuming no transfer interruptions and that he started immediately (i.e. already had other storage options lined up, and started transferring the second the notification email was sent). For a company like Google several Gbit/s constantly over a week, or even the tens of Gbit/s needed to finish in…
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#284Earlier quoted context omitted.
He had ~6 months to download his data, not 7 days: they told him on the 11th of May 2023 (or thereabouts they gave him a 60 day period ending on the 10th of July 2023) that he had exceeded his quota. They should, of course, have given a clear timeline for deletion at that point, but does he seriously expect other people to believe he was naive enough to think Google would continue to store his data forever after they…
The six-month grace period notice pretty clearly states his data would be read-only, while the seven-day notice seems to be the first time destruction is even mentioned. I think we can both agree that there's a world of difference between data being read-only and being destroyed. I think it's completely reasonable to say he has 7 days to download it.
7 days to download 200TB+ does not seem reasonable.
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#285Earlier quoted context omitted.
[flagged]
Highly recommend reading the article again, slowly, until you fully understand the situation. This was a paid service until Google changed the terms; afterwards, Google claimed that the files would merely be read only (indefinitely), not deleted. After THAT, they then gave the user 1 week to deal with 250 terabytes. Read it again you understand that properly.
How much would a TB cost on S3?
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#286Relying on a cloud account, free or otherwise, to store the only copy of your life's work is asking for disaster. If you rely on data being archived, you need to know enough to do it yourself, on redundant portable hard disks, whatever. The cloud copy may be a working copy, but it has to be backed up. As for Google accounts being nuked for inappropriate pictures: Whoa. You buy a cheap Android tablet, never really use…
They didn't. All their equipment was taken in an FBI raid. They only backed it up to the cloud, never intended for the cloud to be the only copy.
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#287Earlier quoted context omitted.
>The 'victim' here clearly knows they are taking advantage of a situation. Why do you think this?
Because they are using 237 Tb in an "unlimited" service from Google. And based on the mechanism they are using to pay for it (enterprise account with one seat) - they knew they had found a loop hole in google policy. (r/datahoarders) Seriously I'm all on board with giving Google the much grief that they deserve - but I also would expect someone claiming victim here to have more of a claim than abusing a "unlimited" a…
> Because they are using 237 Tb in an unlimited service from Google
Google's a trillion dollar company. A popular saying amongst Googlers is "I don't know how to count that low". They're used to big numbers.
I work at a much smaller company. We are not a trillion dollar company. Even we, when offering an unlimited service, ask ourselves: "What happens if someone takes us up on this offer?"
It's not a loophole, it's what he paid for.
It's fine to stop offering an unlimited service. We did! My only beef with Google's conduct here is the 7 days of notice prior to deletion.
I've followed Mike Masnick's reporting in other cases. He seems like an even-handed, fair journalist. I trust that he's not hiding the ball, nor letting the other journalist mislead him about the situation.
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#288Earlier quoted context omitted.
> When google phased out the unlimited plan, he's not paying for a non-unlimited plan, and his account entered a read-only state. You make it sound like he could have chosen to keep paying Google under a different plan, but I can't find any way for him to pay Google to keep the data for him short of creating 100+ dummy "users" in his workspace to get their 2TB each (which I'm sure Google would totally be okay with) […
Google gave him 60 days after they fired him to continue using his account for free. After that they gave him another 5 months in read only mode to find a solution. The short timeframe now is because the user did nothing in over half a year to resolve the problem. Google could have more clearly communicated that read-only state was temporary, but assuming it was permanent seems wildly optimistic and naive.
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#289People really need to understand that Google is a garbage company that can't be relied on for anything. I've spent years as a consultant, and several more in the startup world, and I'd rather host all my content in us-east-1 than rely on google. * I've had customers get their cloud accounts shut down for a literal three cent billing error, * I've seen people who use Google for advertising pay thousands of dollars and…
> People really need to understand that Google is a garbage company that can't be relied on for anything. Normally the response to this is, yes, it sucks, but you're not paying Google to host your data. However, it looks like this journalist did pay Google to host his data. So this immediately puts it in a worse category.
ok but a farmer that throws their cows down a ditch is arguably much worse than one that milks them.
Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted
#290The lesson, again, is never trust your life's work to some unaccountable third party that can go dark on you on purpose or by accident. 20T drives cost $300, so for around $4000 he could make his own backup copy of his life's work.