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Spotify will reduce total headcount by approximately 17%

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Re: Spotify will reduce total headcount by approximately 17%

#851

So effectively contractors. Companies shouldn't be allowed to "shed" this much of their workforce in a system like the US's here we have a very poor safety net. They bulked up, built their products and now want to slim down and enjoy their profits at the expense of these sacrificial workers.

One alternative is never hiring them in the first place, which is a real possibility if some bad ideas like yours were put into law.

Businesses should be more responsible in hiring not just for the good of the workers but for the company as well. Hiring 17% more than you should’ve means there was a ton of waste. Rather than seeing this as a sign of prudence like most investors might, I see this as a reflection of poor planning.

Re: Spotify will reduce total headcount by approximately 17%

#852

> To understand this decision, I think it is important to assess Spotify with a clear, objective lens ... then proceeds to vague MBA word without a single number to support them. > We debated making smaller reductions throughout 2024 and 2025 What was not debated was keeping people they hired. > we still have too many people dedicated to supporting work and even doing work around the work rather than contributing to…

> We're left to guess what this means. What's work around the work? If that work is now unsavory, why can't they work on work rather than around it? Is this describing reducing the management layer? (support) or customer/partner support? Will they be replaced by automation? I get you don't want to go into specifics of who's let go, but then don't pretend you're providing a clear analysis, and don't give a washed out business lingo salad instead.

> TBH I don't see what changed on Spotify for a customer perspective in the past few years. I still see bugs I reported years ago, the UI is largely the same.

He didn't get into it because you answered it yourself. And anyone who has used it for a while has most likely the same initial thought.

Re: Spotify will reduce total headcount by approximately 17%

#853
post #822
post #773

Spotify is a completely mistery to me. I'm asking: What does Spotify really have ? They don't own the music. They don't own podcasts (OK, they may have some exclusives like Rogan). All they have is a license, a bit of software, and lots of users. How will they ever turn a profit? What's the end game here? I just switched my whole family from Spotify to Deezer and it was literally a matter of minutes. There are even s…

Deezer costs more for family than I pay now on Spotify. Why switch?

Parental control. Spotify has basically no QC on uploaded podcasts, and it is filled with video podcasts with stupid TikToks, porn disguised as "ASMR", and lots of garbage used for money laundering.

Re: Spotify will reduce total headcount by approximately 17%

#854
post #773

Spotify is a completely mistery to me. I'm asking: What does Spotify really have ? They don't own the music. They don't own podcasts (OK, they may have some exclusives like Rogan). All they have is a license, a bit of software, and lots of users. How will they ever turn a profit? What's the end game here? I just switched my whole family from Spotify to Deezer and it was literally a matter of minutes. There are even s…

Spotify Connect is a real game changer. I tap a song on the web player and it streams it on our living room amp, which supports it natively. No apps involved whatsoever.

This has been the biggest feature keeping me on Spotify.

Tidal sorta has a connect feature, but I've found it to be really buggy (often wouldn't play or wouldn't tell the remote control device what is playing) and not as widely supported.

Apple Music is even worse since tends to rely on AirPlay, which murders quality and requires the remote to stay on the same network as the player.

Re: Spotify will reduce total headcount by approximately 17%

#855
post #745

I didn’t know they have that many people (9000) to work for a single product. I’ve been a subscriber for more than 5 years and the app on the iPhone just gets worse everyday. Why? - daily updates is gone. This is where I can get a snapshot of all new releases from artists I love. I’m not sure if Release Calendar is the new one but I don’t bother to check. - I listen to classical and the song title naming is just subp…

If you primarily listen to classical music, Apple's new Classical Music app (part of its Music subscription) is *fantastic*.

I was using Apple Classical happily for ~1 month, then it stopped working. It would load all the metadata and let me browse around but when trying to play a song it wouldn't progress.

I restarted my phone, reinstalled the app, went through several iterations of iOS updating, the problem never went away. No other app, including Spotify, has this issue on my phone. After a month of paying for Apple Music without Classical working I shrugged and unsubscribed. Big loss for me, and for them, since I am exactly their target audience with Apple Classical.

Re: Spotify will reduce total headcount by approximately 17%

#856

I consider Spotify like Hulu - existing as a puppet to give "the industry" a centralized distribution service. I don't ever expect them to make a profit, unless they decide to pivot and sell what's left to another corp. Am I wrong?

It's not a puppet - they are officially part owned (3-4%) by the Universal Music Group. Sony Music Group and Warner Music Group have sold some and all of their shares in Spotify, respectively

Re: Spotify will reduce total headcount by approximately 17%

#857

> To understand this decision, I think it is important to assess Spotify with a clear, objective lens ... then proceeds to vague MBA word without a single number to support them. > We debated making smaller reductions throughout 2024 and 2025 What was not debated was keeping people they hired. > we still have too many people dedicated to supporting work and even doing work around the work rather than contributing to…

This reads to me like "the darn developers are spending too much time not laser-focused on business impact and keep bikeshedding and doing make-work!"

It's impossible to tell if this is what's happening though. It can really go either way.

I've seen orgs where the perf-review meat grinder is driven so tight that engineers are essentially punished/PIPd for doing things that NEED to happen even if they aren't sexy business impact. Like upgrading library versions (not all of them, just the core/most important ones!) so you don't wake up one day and realize you're on a 6 year old version of a core library/framework. Even remediating incidents was treated as "not impactful work". This resulted in the expected shitstorm and teams were literally churning employees because oncall was so bad and just doing anything was so awful, and it took a staff engineer's guile just to get an otherwise-relatively-simple project over the line because you had to be a ninja just to navigate the awful existing mess of 10 years' worth of laser-focus on business impact.

And I've seen orgs where the engineers run rampant, doing random side-quests constantly, junior engineers run amok over-architecting every project with all of the skills their CS degrees gave them, senior engineers make magnum opuses of medium-sized projects, and principal engineers pontificate and aid and abet any and all architecture-astronauting that anyone else in the org does. And naturally none of it was done in any way shape or form in coordination with product.

And naturally there's everything in between. So whether they have a healthy amount of focus on non-sexy work and wish they were neglecting it more to reap shorter-term product-focused gains, or they have too much bikeshedding and they want to be more product-focused, it is difficult to say.

(Naturally the cynic in me says it is probably the former, though...)

Re: Spotify will reduce total headcount by approximately 17%

#858
I wish CEOs would resign when layoffs happen. It should be like some governments where the whole cabinet resigns. If layoffs are a necessity, then the CEO and the top management should show the example and take responsibility for taking the company into the wrong direction, leading to layoffs. That would be fair and more understable than a "thank you for your hard work and commitment".

Re: Spotify will reduce total headcount by approximately 17%

#859
post #248

Can someone explain to me why a company that is about streaming mp3s needs 9500 employees? That just sounds extremely inefficient to me. They don't even have native desktop apps.

More and more it seems they're an advertising company that also serves music and podcasts. I keep seeing sponsored recommendations and I'm a premium subscriber, for now.

Agreed, they're spending a lot of effort to be better at pushing "recommendations": the DJ, "smart" shuffle, the new home screen UI that prioritizes recommended new releases, concerts, and merchandise.

Those are all ad slots. They want artists to pay to be included in those in the future.

Re: Spotify will reduce total headcount by approximately 17%

#860
post #766

Earlier quoted context omitted.

> Honestly, what do you expect Spotify to do? Not spend a fortune on Joe Rogan and then lay off people.

One could argue that Joe Rogan brought in a lot of new users and thus profits. The employees being fired worked on a failed ideas and were just a lot of expenses.

> The employees being fired worked on a failed ideas and were just a lot of expenses.

$200 million worth?

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