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Feedback Army: website feedback for $7, inspired by HN post

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Re: Feedback Army: website feedback for $7, inspired by HN post

#23
post #21

This is really interesting. Is there a way to choose why type of users review the site? Say my website is aimed at 15-30 year olds, then is there a way to do that?

Not yet. You're not the first to ask for this feature. The demographics of the reviewers are slightly more women then men, mostly 20-30 year olds, and over half have college degrees.

Re: Feedback Army: website feedback for $7, inspired by HN post

#24

I wonder why one can't go to Amazon directly instead of going through Feedback Army ?

Because Mechanical Turk only allows U.S. residents to set tasks (although the rest of the world can work on them). Feedback Army seems to get around that inconvenience.

Re: Feedback Army: website feedback for $7, inspired by HN post

#26
post #25

What's stopping people from just using mturk itself? I've found it pretty easy to use.

The value proposition is ease of use. Feedback Army manages the whole process and makes results available via RSS. For someone who has never used Mechanical Turk, Feedback Army is a low risk way to try things out. I pay the Turkers pretty well to make sure users get good feedback quickly. The overall package is well worth the $7 asking price. -- Raphael, FeedbackArmy developer

Re: Feedback Army: website feedback for $7, inspired by HN post

#27
post #17
post #7

I think it's great he's quickly turned around a site that lowers the barrier to a specific problem. I'd just worry about the demographic makeup of the respondents. While Turkers aren't all geeks getting good sensible feedback is a skill in itself. I would worry that most Turkers a) aren't you customers b) aren't demographically vetted. That said getting independent opinions is surely great food for thought and that's…

I was worried about this too. I honestly had no idea what to expect when I first built the software. Then I ran it against my own sites and I started seeing very thoughtful feedback. This is when I felt I had something. I also posed questions directly to the Turk community about what I could do to make the process better and get results quicker. They spoke, I did what I could, and I'm really proud of the results my c…

I'm a researcher by trade and have absolute sales call reluctance. I won't sell something if I don't feel it is worth the persons time to hear me or money to invest into the product.

Are you planning to introduce anything to help select the right Turkers to comment on a project? That would be worth having.

Heck it might even be worth having as a standalone "selecting applicants for usability testing" application.

Re: Feedback Army: website feedback for $7, inspired by HN post

#28
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

After actually using the site myself, I must admit I am absolutely floored. It was well worth my $7 and I received great feedback within the first 10-15 minutes. I guess you really can't judge a book by it's cover.

A+++++++ would use service again!

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