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Feedback Army: website feedback for $7, inspired by HN post

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Re: Feedback Army: website feedback for $7, inspired by HN post

#3
He designed the site using sleep.

http://sleep.dashnine.org/

    * is a multi-paradigm scripting language for the Java Platform
    * easy to learn with Perl and Objective-C inspired syntax
    * executes scripts fast with a small package size (~250KB)
    * excels at data manipulation, component integration, and distributed communication
    * seamlessly uses Java objects and 3rd party libraries

Re: Feedback Army: website feedback for $7, inspired by HN post

#4
Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free.

If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their little Feedback tab script. Posting about the site in a blog or a forum can also help in the search for getting feedback.

Basically what I'm getting at is.. why would I pay $7 for Feedback Army when there are so many free alternatives?

Re: Feedback Army: website feedback for $7, inspired by HN post

#5
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

[deleted]

Re: Feedback Army: website feedback for $7, inspired by HN post

#6
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

The initial customers of Feedback Army seem to be folks with niche websites. The kind of stuff HN would probably flag if it were posted here. Also some folks aren't as plugged into an online community and may be uncomfortable posting there. I know I'm this way. I don't blog publicly and HN is the only board I interact on. So I'd use something like Feedback Army over risking my standing on a forum such as this for something off topic. That said, the feedback is paid for and there is nothing stopping someone from going back for multiple rounds in a few days on the same site. I think the free feedback givers might burn out a little quicker.

Re: Feedback Army: website feedback for $7, inspired by HN post

#7
I think it's great he's quickly turned around a site that lowers the barrier to a specific problem. I'd just worry about the demographic makeup of the respondents.

While Turkers aren't all geeks getting good sensible feedback is a skill in itself. I would worry that most Turkers a) aren't you customers b) aren't demographically vetted.

That said getting independent opinions is surely great food for thought and that's a powerful tool.

Re: Feedback Army: website feedback for $7, inspired by HN post

#8
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

> why would I pay $7 for Feedback Army when there are so many free alternatives?

Just like you would pay someone for surveys. If you pay, you are gauranteed to get feedback.

Re: Feedback Army: website feedback for $7, inspired by HN post

#9
post #6
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

The initial customers of Feedback Army seem to be folks with niche websites. The kind of stuff HN would probably flag if it were posted here. Also some folks aren't as plugged into an online community and may be uncomfortable posting there. I know I'm this way. I don't blog publicly and HN is the only board I interact on. So I'd use something like Feedback Army over risking my standing on a forum such as this for som…

I guess that makes sense.. I wasn't thinking from the perspective of a non-developer or someone not as well connected, in which case I could see them wanting a generic service that offers feedback.

Re: Feedback Army: website feedback for $7, inspired by HN post

#10
post #4

Personally, I don't understand the need for this. If I want feedback on a website, I can simply ask friends, family or Hacker News. Friends and family usually provide honest answers while HN tends to be very critical, both useful feedback. The best part: it's all free. If it's a product that already has a bit of traffic, I could just use a service such as UserVoice to take care of feedback/suggestions by using their…

I can get feedback from my website from a group of programmers any time I want to. They pretty much invariably say "Bah, who in their right mind would pay for that? I could reproduce its output in Excel in, like, five minutes." Thirty thousand dollars later my answer is "Gah, my customers pay for it. Could you concentrate on the things which are actually important here? Mistakes, usability issues, things that will interrupt conversions, etc?" and then they say "Oh, well, the page doesn't validate. Maybe it could use an RSS feed."

sigh I spend time answering emails describing the difference between "web site" and "application". No, my customers would not benefit from an RSS feed, thank you.

Asking my mother has its own problems: "It's wonderful, dear. It would be even more wonderful in teal."

Its at that point where I think "If I were hiring myself as a consultant to read this feedback and search it for actionable insights I would bill myself $100 and report 'Sorry, there is nothing useful here'." Which makes paying $7 and giving a somewhat more diverse set of people micro-tasks pretty darn appealing. I can give them actual tasks, they will perform them because I am paying for completion, and I can analyze the results.

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