Live data from Hacker News

Feedback Army: website feedback for $7, inspired by HN post

blogoscoped.com

11–20 of 28 posts

Re: Feedback Army: website feedback for $7, inspired by HN post

#11
He's using Mechanical Turk's API to create a "give me feedback on my site" task automatically.

That task on Mechanical Turk usually goes for $.02-.05 a task. And, if you're familiar with MechaTurk, it really only takes about 15 minutes to set that task up.

He's charging $7 because people don't want to mess with Mechanical Turk. It's brilliant, and I hope it takes off. I actually think that he should charge $20-30 and give people 40-50 user comments. It seems like a better value.

Re: Feedback Army: website feedback for $7, inspired by HN post

#13
Just realised this is effectively a dupe [http://news.ycombinator.com/item?id=373900]. I should have checked if the direct link had been submitted.

Looks like a lot of people missed it last time around, and it yielded some different comments so seems it worked out ok.

Kinda interesting to think people can get quite different experiences of HN if they're in different time zones or browse at different times of day.

Re: Feedback Army: website feedback for $7, inspired by HN post

#14

He's using Mechanical Turk's API to create a "give me feedback on my site" task automatically. That task on Mechanical Turk usually goes for $.02-.05 a task. And, if you're familiar with MechaTurk, it really only takes about 15 minutes to set that task up. He's charging $7 because people don't want to mess with Mechanical Turk. It's brilliant, and I hope it takes off. I actually think that he should charge $20-30 and…

[deleted]

Re: Feedback Army: website feedback for $7, inspired by HN post

#15

He's using Mechanical Turk's API to create a "give me feedback on my site" task automatically. That task on Mechanical Turk usually goes for $.02-.05 a task. And, if you're familiar with MechaTurk, it really only takes about 15 minutes to set that task up. He's charging $7 because people don't want to mess with Mechanical Turk. It's brilliant, and I hope it takes off. I actually think that he should charge $20-30 and…

Typical tasks may go for $.02-$.05. I pay the workers much more than that. I experimented with different levels of payment prior to launch and had to offer more than I expected but my customers are receiving quality results, very quickly. To make this happen required paying up. My goal is to be a requestor the Turkers want to work for. This community outreach is a whole other side of what I'm doing that people don't see on the front end.

Re: Feedback Army: website feedback for $7, inspired by HN post

#16

I wonder why one can't go to Amazon directly instead of going through Feedback Army ?

Hi there, I address this on the site FAQ. I'm delivering value by making the process to post a request simple and making the results easy to get via an RSS feed. I also do this for a low margin. If someone wants to go to Amazon directly and pay workers what I pay, depending on how they value their time, they will be losing money.

Re: Feedback Army: website feedback for $7, inspired by HN post

#17
post #7

I think it's great he's quickly turned around a site that lowers the barrier to a specific problem. I'd just worry about the demographic makeup of the respondents. While Turkers aren't all geeks getting good sensible feedback is a skill in itself. I would worry that most Turkers a) aren't you customers b) aren't demographically vetted. That said getting independent opinions is surely great food for thought and that's…

I was worried about this too. I honestly had no idea what to expect when I first built the software. Then I ran it against my own sites and I started seeing very thoughtful feedback. This is when I felt I had something.

I also posed questions directly to the Turk community about what I could do to make the process better and get results quicker. They spoke, I did what I could, and I'm really proud of the results my customers are getting. I'm not just saying that either.

I'm a researcher by trade and have absolute sales call reluctance. I won't sell something if I don't feel it is worth the persons time to hear me or money to invest into the product.

While this little project may only go so far, I'm not afraid to put my name on it and say I'm giving people something of value for what I'm asking.

Re: Feedback Army: website feedback for $7, inspired by HN post

#18
post #13

Just realised this is effectively a dupe [ http://news.ycombinator.com/item?id=373900 ]. I should have checked if the direct link had been submitted. Looks like a lot of people missed it last time around, and it yielded some different comments so seems it worked out ok. Kinda interesting to think people can get quite different experiences of HN if they're in different time zones or browse at different times of day.

It is a dupe but you have no idea how much I love you for it.

Re: Feedback Army: website feedback for $7, inspired by HN post

#19
post #15

He's using Mechanical Turk's API to create a "give me feedback on my site" task automatically. That task on Mechanical Turk usually goes for $.02-.05 a task. And, if you're familiar with MechaTurk, it really only takes about 15 minutes to set that task up. He's charging $7 because people don't want to mess with Mechanical Turk. It's brilliant, and I hope it takes off. I actually think that he should charge $20-30 and…

Typical tasks may go for $.02-$.05. I pay the workers much more than that. I experimented with different levels of payment prior to launch and had to offer more than I expected but my customers are receiving quality results, very quickly. To make this happen required paying up. My goal is to be a requestor the Turkers want to work for. This community outreach is a whole other side of what I'm doing that people don't…

Have you posted to Turker Nation at all? It might be a good idea to start developing a "brand" for your questions so that you start to have people actively seek you out and prioritize your HITS. As it is, the Amazon search interface lists 1 hit available per website which is getting FeedbackArmied and it might not be obvious to the Turkers that requests for feedback on A, B, C, D, and E are linked so if you had good experience (had an enjoyable task and got paid promptly) on A and C then B, D, and E are right up your alley.
Post reply on HN