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Return to Office Is Bullshit and Everyone Knows It

soatok.blog

771–780 of 913 posts

Re: Return to Office Is Bullshit and Everyone Knows It

#771
post #766

Earlier quoted context omitted.

> So unless you have a job that requires minimal communication on a day-to-day basis, an office is superior for productivity. If that’s the standard then the commute time should be billed to the employer. That way they can weigh the full benefits of the productivity gain of in person communication, against the dramatic efficiency loss of 100 employees commuting to work. If employers want the productivity benefit of i…

If you are on salary (as most devs are), I think it's pretty reasonable to include commute time in "workday" and not assume 8-9 hours in office on top of that.

I think that’s reasonable, but most management for most workers that are pushing RTO would not describe it as reasonable.

I’d encourage everyone to have the conversation with their manager so the expectations are consistent.

Re: Return to Office Is Bullshit and Everyone Knows It

#772

Earlier quoted context omitted.

It's still much easier to gauge work in person. Like if a person complains about a difficult problem 5 times in a row in daily, it makes a big difference if I glance over and see them in the IDE/terminal/stackoverflow, discussing with colleagues, drawing on the whiteboard, cursing or even sitting in the chair, apparently in deep thought. In remote, all you see is their online status (maybe).

But you don't just have their online status. You can still talk to people even if you're not in the same room. You can ask them questions about what they've tried and see if they're making any substantive progress from day to day. When they say the problem is difficult in the daily you can ask followup questions to see if they've really thought about the problem hard. If on day 4 all they can say is "it's difficult"…

Well, basically you then need to chase them as a dev manager. And not just one person, but most of the team, because you can't really get the information passively. I bet the devs love that. In practice this doesn't really happen and the dev manager is quite blind to what's happening.

And it's not just the dev manager, but generally all team members get this information passively when co-located. It's much easier to read the room when people are in the same place, and you see how they interact. When remote, devs often have no idea about other devs, unless they again chase the information (which usually doesn't happen).

Re: Return to Office Is Bullshit and Everyone Knows It

#773

Earlier quoted context omitted.

> This, on the other hand, feels bitter. It seems to be coming from a place of hate. Does it bother you that someone may actually hate something?

It does bother me when that hate is directed at anyone who might make the decision to return to the office when faced with a RTO policy from their employer. The author is plainly saying such people are dehumanizing themselves. I would hate to see that kind of contempt for others spread, especially for a compromise that a large majority of people will probably make. I'm not a saint myself, but I would prefer if popula…

Where are you coming up with this? The author is not hating anyone that returns to the office. They called tech leadership assholes, so what? I think that’s fair game. The reasons why are explained well enough.

Re: Return to Office Is Bullshit and Everyone Knows It

#774

I’ll know this “counter argument” isn’t bullshit when people finally admit they know full well a large portion of people abuse WFH. Until I see honesty on this, I am uninterested. No one ever admits: - I basically work 20-30 hours a week! - They have no idea when I’m actually working. - I was going to quit but I’m going to let them just keep paying me. - I have at least one side job and I won’t be able to do it if I…

> I basically work 20-30 hours a week!

More like 15-20 for me personally, and it's usually around 5-10 hours of actual work if I'm forced to come to the office on the other hand! Also why is this a bad thing, assuming all the work gets completed as it should? Is there something magical that happens once you've hit that arbitrary 40 hour limit where it suddenly counts as real work, or do you just get your rocks off by wasting your employee's lives on frivolous, mind-numbing thumb twirling?

> They have no idea when I’m actually working

They have no idea when I'm in the office either. Hell, my team is way less productive on our mandatory team days than we are when we're each at home, since we spend the majority of the day just chatting and not actually getting work done (my manager included).

Being physically present in the office != working, and anyone who thinks they can detect the people slacking off in person but not online are just delusional.

> I was going to quit but I’m going to let them just keep paying me

Not sure what this one is even implying?

> I have at least one side job and I won’t be able to do it if I need to go back in

I don't personally, but again why does it matter if they're getting all their work done as is expected of them? Maybe pay them more than peanuts and they'll be happy to pretend to work for 40 hours for you, instead of being forced to take a sidegig to pay the bills.

Re: Return to Office Is Bullshit and Everyone Knows It

#775
post #3

This is one aspect of the RTO discussion that's sometimes missed: there are plenty of people in the tech sphere (myself included) who've been comfortably remote for much longer than those who were pushed into remote work by lockdowns and pandemic response. We're not about to give up a whole lifestyle we've built over (in some cases) decades, on the whim of whichever executive we happen to be serving under at the pres…

Not clear to me why the requirements should differ if you have been doing 5 years vs. 3.

Re: Return to Office Is Bullshit and Everyone Knows It

#776
post #3

This is one aspect of the RTO discussion that's sometimes missed: there are plenty of people in the tech sphere (myself included) who've been comfortably remote for much longer than those who were pushed into remote work by lockdowns and pandemic response. We're not about to give up a whole lifestyle we've built over (in some cases) decades, on the whim of whichever executive we happen to be serving under at the pres…

Prior to COVID, everyone understood that remote work was supported by some companies and not others. It was also a type of work that was preferred by some employees and not others. As a result, everyone peacefully self-selected into their preferred employment relationships. Companies got the type of workforce they wanted and workers chose the type of environment they wanted. It was great. Today, as some companies are…

I don't think the free-market-solves-all-ails response really works here. The issue is that the CEOs of these companies act together, essentially as a cartel. Sometimes formally [1], other times informally [2]. Labor (at least in the US) does not have anywhere close to such a level of organization, and so top-down mandates like this can impact a whole sector, without a clear place for you to go.

[1] https://en.wikipedia.org/wiki/High-Tech_Employee_Antitrust_L...

[2] "You don't need a formal conspiracy when interests converge." - George Carlin

Re: Return to Office Is Bullshit and Everyone Knows It

#777

Earlier quoted context omitted.

What was the #1 argument against WFH before COVID? It was fear of productivity drop, that the company simply can't function with WFH. Then COVID happened and companies worked fine for three years with WFH. At this point, it shouldn't be called RTO, it should be called STO (Switch To Office), because WFH is the default existing state. And the companies that want to STO, they admit there's NO DATA to support this: http…

> Then COVID happened and companies worked fine for three years with WFH. I don't think we have good data on that "worked fine" part. Personally I saw a significant degradation of our team performance during COVID remote. Some people slacked a lot (difficult to catch, though), many people worked hard (perhaps even harder than in office), but the bad communication reduced the overall team productivity a lot.

Not saying that you're wrong, but I'm interested in how you're able to measure "overall team productivity." I've found that to be a near-impossibility at any organization that I've worked at.

Re: Return to Office Is Bullshit and Everyone Knows It

#778

I don't understand why there can't be compromise on this? If you want to go to the office, go. If you want to work from home, then work from home. Why is it that remote workers never insist on everyone working from home, but RTO people want every single person to RTO? Just leave it up to the individual worker.

If everyone is honest/genuine it could probably work.

If the in-person team doesn't like working remotely because they prefer to communicate and make decisions in-person, those conversations/decisions will have to be propagated to the remote team, for the company to function.

My gut feeling is that at some point, an important decision will be made in-person and not propagated, leading to confusion, lack of coordination, etc. Then, politics will ensue because the in-person team might feel like they're making concessions to the remote-team, and that the remote-team is always lagging behind, that the bulk of the decision-making responsibility are on the in-person team's shoulders, etc.

I'm 100% speculating, but I can see it happen.

Re: Return to Office Is Bullshit and Everyone Knows It

#779

There are so many “habits” left over from industrial work. On an assembly line everyone needed to be in sync but this generally isn’t true for most office work. You need to be present at the factory to do the work, hasn’t been true for office work for awhile now. Yet we still operate synchronously. Everyone commutes through traffic/crowded public transport and risk catching the latest novel virus, to arrive at work a…

Walking over and talking to someone is still far superior to any online communication. So unless you have a job that requires minimal communication on a day-to-day basis, an office is superior for productivity. Perhaps if everyone working from home were constantly available to screen-share/video chat it wouldn't be as bad, but my experience with WFH is people get distracted by kids/pets/etc and half the time I wait h…

Have you seen some of the virtual reality from FB? I think it's getting close to the point where it's just as good as talking to someone in person, with the obvious benefit that not everyone has to be in the same physical office.

https://www.youtube.com/watch?v=MVYrJJNdrEg

Re: Return to Office Is Bullshit and Everyone Knows It

#780
post #669

Earlier quoted context omitted.

>Where's the data? https://www.economist.com/finance-and-economics/2023/06/28/t... "Far less noticed was a revised version of their paper, published in May by the Federal Reserve Bank of New York. The boost to efficiency had instead become a 4% decline."

This line from the article "...in the number of calls handled per hour by employees of an online retailer that had shifted from offices to homes.." shows that this study is about a call center. A few points on this: * The discussion here is about tech workers, not call center employees * Here's another article from 2014 that showed a 13.5% increase at a different call center https://hbr.org/2014/01/to-raise-productiv…

>* Here's another article from 2014 that showed a 13.5% increase at a different call center https://hbr.org/2014/01/to-raise-productivity-let-more-emplo... So study vs study, which one is correct or better? This isn't good evidence either way for software engineers.

1. The article in question cites 5 other studies that also found negative results for remote work.

2. The Ctrip study mentioned in your hbr.org link is probably the Trip.com study mentioned in the economist article. The article mentions issues with that study:

"Call-centre workers for a Chinese online travel agency now known as Trip.com increased their performance by 13% when remote—a figure that continues to appear in media coverage today. But two big wrinkles are often neglected: first, more than two-thirds of the improved performance came from employees working longer hours, not more efficiently; second, the Chinese firm eventually halted remote work because off-site employees struggled to get promoted. In 2022 Dr Bloom visited Trip.com again, this time to investigate the effects of a hybrid-working trial. The outcomes of this experiment were less striking: it had a negligible impact on productivity, though workers put in longer days and wrote more code when in the office."

>* The discussion here is about tech workers, not call center employees

>The data and evidence we need is from the loud RTO companies (Google, Amazon, etc.) in the software industry pushing for RTO. These supposedly heavily data and metrics driven organizations have NO DATA supporting their RTO efforts. Some random study about call centers is irrelevant here.

1. Some data is no data. Sure, maybe doing the study with office workers will show different results, but until then assuming the positive unless there's evidence to the contrary is just intellectually dishonest.

2. Call center productivity is far easier to objectively measure than tech workers. Given issues above with studies on call center workers, I suspect that even if there were a study showing negative results for tech workers, there's going to be some many ways you can wriggle yourself out of that one that it's not going to meaningfully change the conversation.

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