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> if you read the comments on the website there seems to be only Apple fanboys commenting who are butt-hurt about it It makes sense, though: Apple is all about making things easier for the user at the expense of third party developers. Users don't need to deal with app reviewers denying bugfixes because they used the demo credentials on the wrong app, they can just be mad at apps for being buggy. Banks all around the…
Apple claims they make things easier but that is not actually the case. They may make a few things easier than Microsoft or Google but they make a lot of things harder too. All their hardware is harder to repair than what is available from competition. Their documentation is inferior (if it exists at all) to even open source project. Software from Apple is hard to use for anyone not used to it which negates their "in…
Repairability and open source software isn't what the lay person cares about, at least not until they break their phones.
Apple's fix to failing software is the same as what any computer service will do for a random customer: reinstall the entire OS, see if that helped, restore the backup you definitely didn't forget to make. Someone deeply knowledgeable can often use tricks to get a broken system to run like normal again, but that's not easy or time efficient to offer as a service.
Apple removed the worst UI to intuit (3D Touch, or "you didn't press the unmarked location hard enough"). After that, I think their software isn't any better or worse than their competition's in terms of usability, unless you have a visual disability; iOS is still king when it comes to the quality of built in accessibility features for those who can't/struggle to see a screen.