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How to Apologize

philomousos.blogspot.com

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Re: How to Apologize

#41
post #35

Earlier quoted context omitted.

Agreed. Interesting sidebar here about John Nash, the famous mathematician. Nash, as you may know, suffered from what was probably paranoid schizophrenia. He had the most severe delusions which crippled his work. Later in life he managed to get along. After watching the movie I did a little research. As I understood it, Nash basically said that the delusions never went away, and he really didn't stop believing in the…

I think you only get there by encouraging people, not by shaming or ostracizing them. It could have worked out very differently for Nash. I agree strongly, in cases where the opinion is held out of ignorance or misunderstanding, or some root that isn't itself malicious. People exist who hold, or pretend to hold offensive, or actually incorrect "opinions" for the purposes of power-gathering or pure getting-off-on-piss…

I don't want to continue the mutual admiration society, but I would like to add something.

The thing to remember above all others is that the vast majority of the popular opinions we hold today were considered offensive and rude at some point in the past. The only reason we've evolved is because people holding those opinions were allowed to voice them.

Of course, for every "good" opinion there were a thousand hateful and wrong-headed opinions. But that's the way it works. You let in everybody and allow reasoned discourse to sort them all out.

Yes, there is a very rare segment of society that are actually evil, and there's nothing much to be done with those folks. Let them express their opinions, punish them when they take actions, just like we treat everybody else. You don't have an obligation to talk to idiotic people, or even say nice things about them. They just have a right to think as they choose.

What I find most shocking is the idea that simply because I am extremely offended by your opinion -- the way you think -- I should take some action against you: fire you, put you in jail, have you "re-educated", etc. No matter how offended I am at somebody's opinion, as long as they don't take action on it (express it rudely, hurt another person, become an embarrassment for the organization, and so on), I will fight for the death for their right to have it. That's the entire basis of a secular society, the root of the enlightenment. But a large majority of people don't understand that.

To me that's a lot more worrisome than a couple of jackasses. World is full of jackasses.

Re: How to Apologize

#42

> Women: Need another beer? Let one of our friendly (female) event staff get that for you. I must have missed this entire story, but is this really a line that people are upset over? Can someone explain why? Maybe I'm not reading into it enough or there is some missing context? To me it seems like they're just saying another female will get them a beer if they want one. How is that offensive?

Yeah, this blog-post assumed you already knew about the event, so did a poor job of setting the context. See https://news.ycombinator.com/item?id=3733948 (link to a comment I made earlier in the thread)

Re: How to Apologize

#43

I'm a bit torn on this whole issue, I wonder if somebody could give me some perspective. There are two conflicting things I don't like here. In the first place, I don't like when people are so sensitive that there's no room for a harmless joke. In most cases I really would say "oh come on lighten up." On the other hand, among us computer programmers, there's so much social ineptness (and perhaps outright disrespect f…

I think you're saying that these guys didn't mean to push anyone's buttons, they're just clueless guys trying to be funny, and does clueless really deserve such a beatdown? To the guys who wrote this, this faux pas may well feel no more significant than forgetting to match your belt to your shoes. But the latter is -- wait they're supposed to match? is that why people look at me funny? And the former got them ridden…

I'm not sure if you meant to disagree with something I said, but I think I agree with you here. It's not a harmless faux pas, it's making qualified people uncomfortable. I'm just afraid that dealing with this a certain way will lead to people being uptight.

Trying to communicate with the people about what was wrong, as you suggest, sounds like a good idea. Assuming instilling good taste is a viable option for such people, perhaps if someone helps them distinguish disrespectful from edgy-but-respectful, they can safely stay on the other side of it.

Re: How to Apologize

#44
post #32

This is good, and I like it, but I wonder if we're not painting this in too much black-and-white. It's certainly possible to feel sorry that you expressed your opinions in ways that others found offensive, without feeling sorry you had those opinions. In this case you are really sorry about your choice of words, not the intent of your message. That's okay. It doesn't have to be one way or the other. I'm not going to…

> For instance, I might have an opinion that we should bring back slavery. A totally offensive opinion, yes, but dammit, I'm entitled to have it. I think this is confusing two very different things. You are "entitled" to have this opinion in that (a) you shouldn't be locked in prison for stating this opinion and (b) I am not allowed to beat you up for having this opinion. However, that opinion is wrong . You should s…

> However, that opinion is wrong. You should stop having it, and if you express it at work you will and should be fired.

I think this opinion is wrong. If one expresses his opinion about slavery, he should not be fired. Now that you had this wrong opinion about opinions, should you be fired? From work? From Hacker News? Anywhere?

Re: How to Apologize

#45

> Women: Need another beer? Let one of our friendly (female) event staff get that for you. I must have missed this entire story, but is this really a line that people are upset over? Can someone explain why? Maybe I'm not reading into it enough or there is some missing context? To me it seems like they're just saying another female will get them a beer if they want one. How is that offensive?

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Re: How to Apologize

#46
What if there had been a line immediately following with the genders reversed, with attractive serving men as a perk?

Are people upset with the objectification of women, or the assumption that women wouldn't be participants and aren't the audience of that flyer?

You need to know what the offensive issue is before you can apologize and correct it.

Does the apology go more "We're sorry we contributed to the objectification of a group of people, treating them not as an intelligent whole, but simply as a pretty object to be admired, like a piece of art, while the others work."

Or should it be along the lines of "We're sorry we made women feel excluded by targeting solely men in our advertisement, perpetuating the idea that we don't expect women to be participants in the tech event."

To me, I think the latter issue is the major one to be solved. It's something that can be easily corrected, and is specific to the tech industry (and other male-dominated fields).

I reject the idea that the two issues can be conflated, that the very practice of objectification is what makes women feel unwelcome. (Correct me if I'm wrong?) My internal counterexample I'm using is how I'd feel if the flyer offered as a perk "Men: Tired from your long hack-a-thon? Have our hot, muscled men bring you a refreshment or carry you to the lounge area to take a power nap." It's human nature to enjoy attractive people, landscapes, art, etc, and I, as a man, don't feel worse off knowing that women might enjoy ogling attractive men.

Re: How to Apologize

#47
post #34
post #22

Earlier quoted context omitted.

Part of his point, I think, is that holding an opinion does not harm anyone. Would it be an offensive opinion? Yes. Are you right that there are a bunch of people who would be very angry about it? Yes. And that those people would likely never forgive someone who thought slavery should be brought back? Yes. There's also nothing to forgive the person with the offensive opinion for, other than offending someone. I don't…

I believe in freedom of opinion and speech, but I also believe in freedom of sense. Believing that slavery is good is not only a generally offensive position, but it is an opinion that implies poor morals. Therefore not only in general company is expressing such an opinion a poor choice if one wishes to be socially accepted, but having the opinion itself is an abomination. Being easily offended is not a good thing. A…

While I would agree that believing that slavery is "good" would imply poor morals, I also don't think that morality is objective, and while I think my criteria for evaluation of it are fairly good, I don't think that I would be comfortable making that level of value judgement over someone holding an opinion, particularly if the held that opinion out of ignorance or unknowingly incorrect things they held internally as being axiomatic.

I agree in principle about things that, in your words "divide for the purpose of uniting" to do more harm then good. From the standpoint of idealism, I think that the best way to go about ending inequality is to simply cease treating people unequally. We can't just go straight from here to there though, and I don't have good solutions. I suspect that it's the type of thing that phases itself out as cultural patterns live and die, and that's slow. The ramifications of that are a separate, stupidly large can-of-worms topic.

And people have the right to be offended or not offended.

I agree that people "have the right" to be offended or not offended. I mean, in case the above is indicative of me not expressing myself clearly, that people do not have the right to suppress other people's expression of their opinions because of their offense. And people are not obligated to be sorry for offending somebody by having and expressing an opinion. And people do not have the right to expect that no one will be offended by their opinion. And people do not have the right to only have opinions expressed to them which they do not find offensive, assuming they are not in a ridiculously coercive situation, in which case the breach of right by the gun being held by their temple is probably of bigger concern than the offensive opinions being expressed to them forcibly. Outside of the context of extremist opinions, which are the majority of examples that get brought up in this type of discussion, there are way too many people for that to even be a feasible scenario.

A morally corrupt person has the right to hang out in the Hall of Evil if they would like.

As long as everyone in the "Hall of Evil" is consenting to hang out there, I don't think I could make a moral judgement about them. I could make one about myself, and how I would not feel morally "right" if I was doing what they were doing, but if they know what they're getting into and they're consenting to it, I could not call it morally corrupt. I know enough people that are legitimately into things that make me uncomfortable to think about participating in to not be able to hold another opinion while being intellectually honest with myself.

But the purpose of the original post being discussed is that there is a way to apologize, and for that matter a reason to apologize. I personally think the apology was warranted.

I agree. And I think the second apology they posted was much better. An apology here is absolutely warranted because they ended up making a whole bunch of people think that they were ignorant, or bigoted, or malicious in someway when they are (most likely) not, and did not intend to be so ridiculously insensitive to stuff they knew about. They made a stupid mistake, caused a bunch of people to be offended where they did not intend to, they're in the process of owning up for it, and that's good and will likely cause people to respect them a bit more.

If they posted that they thought "women should stay in the kitchen", and they really thought that, then the most honest apology they could make would be that they were sorry people got offended. I wouldn't agree with them, I would actively show people reasons why their opinion should be ignored if they were campaigning for laws requiring "women to stay in the kitchen". If they realized later they had been publicly holding a pretty ridiculously offensive opinion for no good reason, I would expect they would be apologizing, probably for their ignorance, but mostly for actions and offending people. If they just held it, honestly thought it, expressed it, and offended somebody, I see no reason for apology, and don't see how any genuine apology, other than "being sorry you're offended" would be possible.

Do I think slavery is defensible as a moral opinion? No. I think that if someone does, they should be able to express that, and that if they hold that opinion out of ignorance or misunderstanding that that ignorance or misunderstanding can be addressed. I think that suppressing the expression, the ability to express an opinion, any opinion, because it's offensive or "morally unsound" is dangerous. I don't think that many, if any, of the "extremist" opinions I've heard have enough weight that they should be considered so dangerous as to be banned. Doing so does nothing to solve the problem of people holding those opinions when they do not know they should not be.

Slavery, by the way, is alive and well. A number of people not only think it should exist, but actively purchase humans. A large part of minimizing or stopping that is making it so that when people who think that slavery "is just how it is" -- because they've been surrounded by it, or had ideas drilled into their heads as children, or grasped onto some fallacy they didn't identify -- are capable of being presented with information to the contrary in such a manner as to actually change their minds. This does happen. It does not happen when expression of opinion is suppressed.

Re: How to Apologize

#48
Perhaps the most unfortunate outcome of this whole incident is that Squoot--a heretofore completely unknown startup--has gotten a substantial amount of exposure. Thanks to their bigotry, the percentage of the tech world that knows of them has gone up dramatically. What a shame.

Re: How to Apologize

#49

This is good, and I like it, but I wonder if we're not painting this in too much black-and-white. It's certainly possible to feel sorry that you expressed your opinions in ways that others found offensive, without feeling sorry you had those opinions. In this case you are really sorry about your choice of words, not the intent of your message. That's okay. It doesn't have to be one way or the other. I'm not going to…

>"the part about differentiating between being sorry for being rude and being sorry for ideas, not the part about supporting slavery."

An apology for being rude is in the form, "I apologize for being rude." It is not of the form, "I apologize, if someone was offended by my rudeness."

"No harm, no foul," does not apply to apologies.

When I truly apologize, it is not because I have offended someone else. It is because I have offended myself by not holding myself to my own standards.

That is why I may find myself apologizing to you when you have taken no offense.

Re: How to Apologize

#50
post #48

Perhaps the most unfortunate outcome of this whole incident is that Squoot--a heretofore completely unknown startup--has gotten a substantial amount of exposure. Thanks to their bigotry, the percentage of the tech world that knows of them has gone up dramatically. What a shame.

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