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Zoom terms now allow training AI on user content with no opt out

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161–170 of 538 posts

Re: Zoom terms now allow training AI on user content with no opt out

#161

Between this and their decision to enforce a return-to-office policy, I think it's safe to say that Zoom is making some questionable executive decisions. No company in their right mind is going to be okay with having their business meetings recorded and loaded into an AI model.

The charitable interpretation of this is that they're launching some sort of AI product (eg. meeting summarizer) that's opt in, but the legal department went too board with their ToS wording.

Re: Zoom terms now allow training AI on user content with no opt out

#162

Given how many large companies outright ban using AI for codegen etc (including Google!), will this cause some of those large companies to find alternatives to Zoom, or is it just too ingrained? (I remember when WebEx was the default choice for large companies, and now that's largely changed, but that was because Cisco allowed WebEx to mostly wither on the vine, while Zoom is still a great product , if not company.)…

ZOOM is and always was a tool of espionage, find something else or purge your infra.

we dont need a zoom video chat to get things done.

Re: Zoom terms now allow training AI on user content with no opt out

#163

Earlier quoted context omitted.

And this continues even after the human race disappears. There's a dystopian sci-fi novel here somewhere.

The dystopian part would be, some human brains are still kept alive and are wired in matrix like. The Eternal Meeting.

> The Eternal Meeting

Sounds like awesome Futurama or Black Mirror episode.

Re: Zoom terms now allow training AI on user content with no opt out

#164
post #36

edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…

Who in their right mind would use Zoom as a service. My employees will never connect to another conference call with a third party that uses zoom again, ever.

Re: Zoom terms now allow training AI on user content with no opt out

#165

At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…

As long as the paychecks aren't hallucinations I'm good with it.

The paychecks are collected by Zoom, of course.

Re: Zoom terms now allow training AI on user content with no opt out

#166

Earlier quoted context omitted.

Are 500-person conference calls actually productive? Surely the number of speakers in any such meeting will be a small percentage of listeners?

It's useful. It's more of a large-scale broadcast situation. Think of large corporate town halls, town council meetings, etc.

At some point though why not just collect questions beforehand, record the whole thing and let people watch it on their own time. At that scale there'll be no interactivity during the meeting anyway.

Re: Zoom terms now allow training AI on user content with no opt out

#168
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

For various reasons I have a bunch of different groups where I use different videocall software for regular meetings - Zoom, Jitsi, Teams, Skype, Google Meet and Webex.

Out of all those, Jitsi is the only one where I can't rely on the core functionality - video calls and screensharing for small meetings (5-6 people); I have had multiple cases when we've had to switch to something else because the video/audio quality simply wasn't sufficient, but a different tool worked just fine for the same people/computers/network.

Like, I fully understand the benefits of having a solution that's self-hosted and controlled, so we do keep using self-hosted Jitsi in some cases for all these reasons, but for whatever reason the core functionality performs significantly worse than the competitors. Like, I hate MS Teams due to all kinds of flaws it has, but when I am on a Teams meeting with many others, at least I don't have to worry if they will be able to hear me and see the data I'm showing.

Re: Zoom terms now allow training AI on user content with no opt out

#169

I am curious if they have been silently saving voice to text transcription in the background on all calls and if AI will be permitted to ingest all of that data. A great deal could be learned from private one on one calls in the corporate world. The insider knowledge one could gain about corporations and governments would be fascinating.

I feel as if 2023 could become the inflection point where we will finally start investing in our own infrastructure again. Video calls for example are really a commodity service to be set up at this point.

Where I work they have been running in-house video meeting infrastructure for close to 20 years. They abandonded all the equipment and expertiese a few years ago in favor of Zoom. For all its faults, it's just so much easier for users. They probably saved 10 or more minutes per meeting of "Can you hear me? Can you see us? Can you see my screen?" BS at the start of each meeting.

I guess it also helps that these days most people are working with phones or laptops that have integrated and well supported cameras and microphones, vs. then when that stuff would have been external peripherals and required installation of the proper drivers.

Re: Zoom terms now allow training AI on user content with no opt out

#170

At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…

But seriously, it gets awkward when you can ask the model, "what is the likelihood that this project we are discussing is successful?" and the model responds "this project will most likely be cancelled due to the fact that the last three initiatives like this were cancelled and the current project manager appears to be disinterested earlier in the project than last time"

Just because the project wiļl most likely be cancelled doesn't necessarily mean one shouldn't work on it. It might, after all, not be cancelled.
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