141–150 of 538 posts
I am curious if they have been silently saving voice to text transcription in the background on all calls and if AI will be permitted to ingest all of that data. A great deal could be learned from private one on one calls in the corporate world. The insider knowledge one could gain about corporations and governments would be fascinating.
At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…
But seriously, it gets awkward when you can ask the model, "what is the likelihood that this project we are discussing is successful?" and the model responds "this project will most likely be cancelled due to the fact that the last three initiatives like this were cancelled and the current project manager appears to be disinterested earlier in the project than last time"
Earlier quoted context omitted.
But it is saying that your customer content may be used for training AI, in 10.4: > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use…
> You agree to grant and hereby grant I get that legalese is like human-interpretable pseudocode, but like, is there really no better way to word this? How can you grant without agreeing to grant? > import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works Wow this cover of Daft Punk - Technologic…
https://news.ycombinator.com/item?id=37022623 [a number of links regarding how to play with bots and bork training by"malforming" your inputs]
10.2 … You agree that Zoom compiles and may compile Service Generated Data based on Customer Content and use of the Services and Software. You consent to Zoom’s access, use, collection, creation, modification, distribution, processing, sharing, maintenance, and storage of Service Generated Data for any purpose, to the extent and in the manner permitted under applicable Law, including for the purpose of product and se…
Before that: > Customer Content does not include any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services or Software (“Service Generated Data”). I could be wrong, but my take is that there is not all that much to see here
> 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: ... (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, ...
I believe this might be the wording the submission references.
edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
You will have to excuse me if I don’t trust a company that kicks off users at the behest of the PRC! https://techcrunch.com/2020/06/11/zoom-admits-to-shutting-do... Quibbles over the definition of phrases like “Customer Content” and “Service Generated Data” are designed to obfuscate meaning and confuse readers to think that the headline is wrong. It is not wrong. This company does what it wants to, obviously, given i…
Earlier quoted context omitted.
Are 500-person conference calls actually productive? Surely the number of speakers in any such meeting will be a small percentage of listeners?
Very... Particularly when the CEO announces half of those present are sacked...
Earlier quoted context omitted.
As long as the paychecks aren't hallucinations I'm good with it.
I think that's the future with AGI - no more paychecks. What will happen when the cost of every service is zero since it's been delegated to machines?
And AGI is probably unachievable anyways.
At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…
And this continues even after the human race disappears. There's a dystopian sci-fi novel here somewhere.
Earlier quoted context omitted.
"..for any purpose", how is this ever supposed to fly in the EU or UK? Should be opt-in, not in the small print, and entirely optional.
You're both misquoting and misunderstanding. Misquoting in that you clipped out the "to the extent and in the manner permitted under applicable Law". And misunderstanding since the text was talking "service generated data", not about "customer data". That's basically data generated by their system (e.g. debug logs). It's not the data you entered into the system (contact information), the calls you made, the chats you…
Isn't that what section 10.4 covers and ultimately grants liberal rights to Zoom?
> 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: (i) as may be necessary for Zoom to provide the Services to you, including to support the Services; (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, ...
Earlier quoted context omitted.
Live Q&A is a nice feature.
Conference for the speakers + unlisted livestream on YouTube could handle that, using chat for Q&A.