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Launch HN: Twenty.com (YC S23) – Open-source CRM

news.ycombinator.com

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Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#221

Post by quickthrower2 »

casablancatoast wrote: post #215

Alright so I'm going to say it: Make a local install please I'm begging you. As a 1-man consultant, I really don't want to: 1. Download docker or some other LAMP stack 2. Compile and run it 3. Launch a local database everytime I open it from my laptop 4. Voila! I'm into my locally server DB with a nice fronted. No thank you. If you want adoption it has to be adoptable, and most open source crms (SuiteCRM, Odoo, ERPNe…

They seem to have a pricing page so if you don’t want to do that then use the hosted one?

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#222

Post by sandGorgon »

iFelix wrote: post #10
sandGorgon wrote: post #6

this is brilliant (and great name). The true value of a salesorce/hubspot killer CRM is integrations. Most people use hubspot or salesforce just as a database and use a bunch of other tools. If you want to do one thing - focus on integrations first and UI second. Let your integration architecture inform your UI/metadata driven architecture. the good thing is - this is an easy step into monetization. Anyone would pay…

Yes that's exactly what we've seen! A lot of companies we've talked with don't have a datawarehouse / reverse-ETL, so they use the CRM for that instead,and the integrations are core the CRM value prop. That's what makes it hard for small CRMs with a nice UI to compete with large players. From that perspective, I think being open source will help us a lot build this network of integrations faster Great feedback that w…

so its not just about data warehousey stuff.

Take Apollo.io for example. Its used for lead gen. Most people will instantly drop any CRM that doesnt integrate with Apollo.io and move leads (e.g. https://knowledge.apollo.io/hc/en-us/articles/4416619021837-...)

Same with scheduling - if the CRM doesnt integrate with Chilipiper or Calendly, its most likely an insta drop.

Zapier can be used, but why bother ?

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#223

Post by hiyer »

_ktx2 wrote: post #158
mattfrommars wrote: post #156

Earlier quoted context omitted.

The question is why are they so successful in doing this. Why do organizations by default use Salesforce. I have never used nor worked at an organization that is built on top of Salesforce. Just a regular web dev.

> I have never used nor worked at an organization that is built on top of Salesforce. You probably do. Salesforce has all kinds of different products from Slack to Mulesoft and Tableau. Salesforce starts their pipeline by solving one problem, making that work well from a business ROI perspective, and then they pitch you on another and another and another with package pricing. This is basically the Oracle model and ho…

Benioff started his career at Oracle and was a prodigy there - becoming the youngest ever VP or something like that. It's not surprising if his playbook is inspired by Larry's.

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#224

Post by rtpg »

paxys wrote: post #16

The biggest mistake a competitor can make is thinking Salesforce is a CRM. They may sell themselves as one, but that is just to get a foothold in a company's sales system. Salesforce actually sells (1) an ecosystem that lets your company connect to any other software out there and (2) a platform on which you can build...basically anything. These two together ensure that every one of their customers is 100% locked in…

I feel like people don't appreciate enough that Salesforce is selling a... Smalltalk OS that everyone shares access to. It's nifty!

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#225

Post by iFelix »

thedrake wrote: post #206
iFelix wrote: post #112

Earlier quoted context omitted.

2 competitors which I think are getting things right on the UI front are Attio [1] and Folk [2]. It's not as powerful as Salesforce and the data structure is very loose, but they have done a good job with the user-experience. They are not open source though. [1] https://attio.com [2] https://www.folk.app

It looks like a near clone of what Attio is doing.

The trendsetter here is Notion, not Attio

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#227

Post by iFelix »

quickthrower2 wrote: post #221
casablancatoast wrote: post #215

Alright so I'm going to say it: Make a local install please I'm begging you. As a 1-man consultant, I really don't want to: 1. Download docker or some other LAMP stack 2. Compile and run it 3. Launch a local database everytime I open it from my laptop 4. Voila! I'm into my locally server DB with a nice fronted. No thank you. If you want adoption it has to be adoptable, and most open source crms (SuiteCRM, Odoo, ERPNe…

They seem to have a pricing page so if you don’t want to do that then use the hosted one?

Yes! We've setup the pricing page for this launch to avoid disappointing users later on but we're not enforcing pricing at this point.

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#228

Post by rubenfiszel »

yoz wrote: post #214
yoz wrote: post #211

Earlier quoted context omitted.

You seem to be missing Coda ( https://coda.io ) which (in my experience) comes remarkably close to “Excel with data powers”. Think of Notion’s document editing and tables, but with _much_ more power, a proper formula language, UI widgets, etc. The Coda team have churned out a ton of amazing features in remarkably short time. The main drawback I’ve encountered: no obvious way to separate code and data. I can’t find a…

Also missing these app builders, both of which are open source but offer managed hosting: * Budibase https://budibase.com * ToolJet https://www.tooljet.com They’re both more of the AppSmith/Retool sort of thing than Excel, but may be worth a look anyway.

and https://windmill.dev

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#229

Post by mfrye0 »

I've been tempted to do something similar over the years. I've worked with Salesforce quite a bit, and I dislike almost everything about it.

I settled on doing open source company data: https://news.ycombinator.com/item?id=35977057. I think an open source CRM with the all the world's companies could be pretty killer.

I created an account and will play around with it. Pretty cool so far.

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#230

Post by bingemaker »

nlh wrote: post #187
mattfrommars wrote: post #156

Earlier quoted context omitted.

The question is why are they so successful in doing this. Why do organizations by default use Salesforce. I have never used nor worked at an organization that is built on top of Salesforce. Just a regular web dev.

The basic answer is that when an certain type of organization gets to a certain size, they hire professional full-time sales people, and those sales people have been trained their whole career on Salesforce, so that's what they're familiar with and that's what they're going to want to use. I've tried twice to buck this trend at small startups. I was successful in getting the companies to use a lightweight, elegant, u…

| I was successful in getting the companies to use a lightweight, elegant, user-friendly, not-Salesforce CRM

Can you please name these softwares?

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