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Raspberri PI Release Announcement

raspberrypi.org

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Re: Raspberri PI Release Announcement

#81
post #69

And after they spent the past couple of weeks cockily batting away concerns about how they'd handle the traffic load, too. "You're all talking like we don't know what we're doing" is the line I recall being used several times.

"We're so frustrated about the DDOS effect - and apparently some of you are VERY ANGRY. We're really sorry; it's out of our hands." - http://twitter.com/#!/Raspberry_Pi/status/174747109046755328 Supplier 1: RS Components redirected to a product interest page - no purchase option Supplier 2: Premier Farnell redirected to a international region picking page with no US link - no purchase option Traffic wasn't the real p…

[deleted]

Re: Raspberri PI Release Announcement

#82
post #77
post #60

Earlier quoted context omitted.

I couldn't even find it on the Australian site. I got it into a shopping cart on the UK one, but it died while trying to create my account.

I managed to get a confirmation for an order of two through the Australian Element14 site - it took a dozen or so reloads to get the product into the cart, then almost an hour to get through the payment process (I was already registered from previous purchases).

According to the blog at raspberrypi.org (currently offline) they are limiting orders to 1 per customer. So it will be interesting to see if this order goes through.

Re: Raspberri PI Release Announcement

#83

Earlier quoted context omitted.

Then I blame their fucked up shop system with yet another site for every other region? All I can say is that one minute after launch, the product page on Farnell was showing "out of stock". After that, the site never loaded again. Apparently the only way you could actually get one is through some back of the woods partner site of them in Australia. Hooray.

Apparently.... http://au.element14.com/raspberry-pi/raspbrry-chipset/chipse...

So $35 turned into $50

Re: Raspberri PI Release Announcement

#84

RS are apparently refusing to sell to private people - business orders only according to several people on Twitter who got through on the phone. Nice job.

They are a trade supplier, usually you can just invent a company name for the purposes of the order though. They don't check your VAT registration or anything.

Re: Raspberri PI Release Announcement

#85
On one hand, old wisdom creeps in: "if you really want something done well, do it yourself". But on the other hand, if they happened to fail selling at raspberrypi.com, everyone and his dog would be accusing them of hubris and suggesting they should have relied on "verified distributors".

The only thing I'm a bit sad about, is that probably the distro companies will evade any consequences. And even if they didn't, it would probably hit some random guys and not anyone really responsible for the incompetency.

Edit: I think I would feel some evil (bad, bad me!) satisfaction if R-Pi Foundation would punish the distro corps by not letting them distribute any further batches of R-Pi for as long as possible. But again, that would probably hurt most the common employees, not the management.

Re: Raspberri PI Release Announcement

#86
The electronics suppliers are not used to this kind of traffic. I remember Ti's website grounding to a halt when I was first in college when they released a new kit for free, and in the past when they have done coupons for half off certain high value items. Interesting side note, Ti for its free samples uses Digikey to process them (same address, same exact boxes, packaging and onetime when I ordered a free sample I got Digikey note rather than a Ti note :P)

The traffic for those websites generally is very low, I can't imagine that they are ready for anything to what they are seeing right now.

I do wish they had also launched with Digikey my favourite electronic parts distributor. Their shipping is always top notch and their service is absolutely fantastic.

Re: Raspberri PI Release Announcement

#88
post #80

And after they spent the past couple of weeks cockily batting away concerns about how they'd handle the traffic load, too. "You're all talking like we don't know what we're doing" is the line I recall being used several times.

Seems to me this is a _great_ reason to use Kickstarter. You get a solid core of pre-purchase data (complete with credit card billing info ready to rock) which lets you much more accurately gauge demand _before_ you need to finalise manufacture/logistics. I'm in the first batch of the ZPM Espresso machines via Kickstarted, which blew out past their expectations by an order of magnitude, and allowed them the opportuni…

Sadly, Kickstarter isn't an option for most people outside the US, as you need a US bank account to draw the funds into. A limitation with their Amazon payments system I believe.

Re: Raspberri PI Release Announcement

#89

Fulfillment by Amazon would be awesome for this. Free two-day shipping and the site wouldn't go down. Edit: Seriously, you send them a big box, and they mail out all the little boxes. Check it out: http://www.amazonservices.com/content/fulfillment-by-amazon....

how would they handle RMA? RMA for such devboards are very common, even the TI folks had several issues with the recent BeagleBone...
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