Curious as to why they chose 6AM UK time to launch. I wonder if RS or Farnell tech staff are actually at work ready to handle the server problems?
Raspberri PI Release Announcement
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Re: Raspberri PI Release Announcement
#52People might have some luck with their telephone ordering RS Online: +44 8457 201201 Farnell: +44 8447 111111 (Although I have been on hold with RS for a while now...)
01536 201201 a cheaper number for RS - but yeah, the wait could be a while..
Re: Raspberri PI Release Announcement
#53It seams neither of their distributors where shipping these to the US?
Re: Raspberri PI Release Announcement
#54Curious as to why they chose 6AM UK time to launch. I wonder if RS or Farnell tech staff are actually at work ready to handle the server problems?
Maximize the amount of publicity throughout the day perhaps?
Re: Raspberri PI Release Announcement
#55RS on Twitter: https://twitter.com/#!/rselectronics
They tweeted at 6am to link to the page, then not since.
Farnell on Twitter: https://twitter.com/#!/farnellnews
They at least tweeted at 6.30 to say they are trying to fix the problems.
Re: Raspberri PI Release Announcement
#56Curious as to why they chose 6AM UK time to launch. I wonder if RS or Farnell tech staff are actually at work ready to handle the server problems?
The first batch was limited to 10K units. Their logic was probably that the most devoted fans would take the time to get up early, and the rest would buy from the subsequent batches.
Re: Raspberri PI Release Announcement
#57Both sites slashdotted in under a minute. Nice. No one can say they weren't warned.
It's reasonable to assume that even though both companies were warned that traffic to their sites would skyrocket they probably wouldn't have invested in any new infrastructure to just support one new product - probably more of a 'take note, grin and bear it' stance.
Finally got one in the shopping cart at Farnell but checkout/registering a no-go.
Re: Raspberri PI Release Announcement
#58Both sites slashdotted in under a minute. Nice. No one can say they weren't warned.
It's reasonable to assume that even though both companies were warned that traffic to their sites would skyrocket they probably wouldn't have invested in any new infrastructure to just support one new product - probably more of a 'take note, grin and bear it' stance.
No, but there are a lot of other things they could've done. EC2 anyone?
Re: Raspberri PI Release Announcement
#59Phoned RS and the hold message is great:
"But you don't have to wait. With our world class system you can be confident you can get what you want when want it. Did you know while you listened to this message you could have placed your order online."
Re: Raspberri PI Release Announcement
#60Earlier quoted context omitted.
The tweets from the foundation make it look more like Farnell actually took about 10 minutes to sell what they had. Nobody's quite sure whats up with RS yet.
Then I blame their fucked up shop system with yet another site for every other region? All I can say is that one minute after launch, the product page on Farnell was showing "out of stock". After that, the site never loaded again. Apparently the only way you could actually get one is through some back of the woods partner site of them in Australia. Hooray.
I couldn't even find it on the Australian site. I got it into a shopping cart on the UK one, but it died while trying to create my account.