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Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

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Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#191

Earlier quoted context omitted.

Thanks for the summary but you're burying the lede - what the hell is a racist door bell?

It's a separate video on his channel which is probably a better listen than this one. This one is a bit of conjecture, perhaps true. The other has been validated by multiple sources, AFAICT. Short summary - Someone had tied in most of their home automation to Alexa and found their account cancelled suddenly one day. They went through the automated recovery systems and were told to contact support, which they did. Sup…

> firing at least two people involved in the debacle

The idea that after a mistake companies should fire people leads to company cultures that are overall worse for everyone, including customers/users. Demand that they apologize, even that they give compensation, but not firing.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#192
>Dear Louis Rossmann, our affiliate program is designed to direct positive attention to Amazon. The way you have represented the company in your opinions in how we do business are antithetical to the way we believe we represent ourselves in the world. As a result of this disagreement we will no longer have you as our affiliate. Signed Amazon.

Well, it took some underpaid service worker (doing this repetitive work probably 1000x/day) just 1 sec to click a button to choose from a bunch of generic texts reviewed by a legal team to cancel your affiliate relationship with them and you even "got" it. Very effective. Win/Win.

Maybe in the future Amazon will refine this with their own customized LLMs: legally watertight, some "honesty" fine-tuning and who knows from time to time sprinkled with some limericks just for the creepy giggles ...

And owning to the previous experience with Amazon the way more important point: >Don't try to compete with Amazon [...] they will literally destroy you. The corollary to that: if you decide to do even some penny business with them, you are wholly at their whim.

The machine at work seems to be very trigger happy atm.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#193
post #37

Earlier quoted context omitted.

The 20 clicks it takes for an affiliate is out of the control of the advertiser, and is determined by the publisher and the source of traffic and the intent level of the traffic they are driving. Google, through their predictive models more or less is promising a certain CPA whereas a publisher may not have such guarantees. So obviously publishers need to be paid on performance instead. Affiliate advertisers still ha…

I don't think that the 20 times lower PPC on affiliate links vs Google Ads is due to market forces. From the numbers I see, Google Ads are paid roughly "correctly". The ad spent per new customer is somewhere around the lifetime value of the customer. At least in competitive verticals. But for affiliate links, it is about 20 times lower. Your argument that market forces should drive the affiliate market towards the sa…

The ad spend is around the customer's LTV? Then why even bother acquiring them?

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#194

I can't believe I'm saying this, but isn't it normal for programs like these to just randomly terminate because some numbers somewhere aren't right? Maybe I don't understand the affiliate program, but throughout the video I keep thinking this is an accusation against accusation.

The timing is suspect.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#195
post #63

Earlier quoted context omitted.

Surely the solution is to pay per purchase, not per click. That's how cashback sites work. it would actually align everyone's interests in actually incentivising sales, not clicks.

I don't know about the international market but at least in my country, all companies abandoned PPC around 15 years ago. One reason was that you could pay Google AdSense $0.01 per click while being paid $0.1 per click yourself. It was a money printing machine while the company got worthless traffic that wouldn't generate any sales.

I don't understand, who's "yourself" here? If I'm paying $0.01 per click and I make $0.1, why wouldn't I want that?

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#196

Earlier quoted context omitted.

This isn't some personal drama. If true, this is serious cause for alarm If Amazon is really retaliating against people critisizing them in public like it's really really bad. Like he said, if Amazon came out publicly and said that we don't want to partner with people that have an adverserial relationship with us, that be bad but at least more straightforward. Punishing people like this indirectly is dangerous in so…

> Like he said, if Amazon came out publicly and said that we don't want to partner with people that have an adverserial relationship with us, that be bad but at least more straightforward. Why does it need to be said? Why would anyone want to partner with someone who has an adversarial relationship? Would you?

> Why does it need to be said?

Because being direct with the truth is far more preferable than some bullshit weasley unrelated excuse for why they're terminating the relationship. This is the case in all situations, even when the truth "hurts".

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#197

Sorry, I guess I am nieve. But what is a racist door bell?

This story, which Louis commented on in previous videos: https://medium.com/@bjax_/a-tale-of-unwanted-disruption-my-w...

On HN (among other threads): https://news.ycombinator.com/item?id=36296250

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#198

Earlier quoted context omitted.

similarly, a few days ago I was working on a project with a couple of people and I had our meeting notes in a Google Doc. I went to share the doc with the people and was told that it wouldn't be possible due to "inappropriate content". after a quick scan of the text I realised that it was because the notes contained the word "imagery" - in relation to a logo. once removed, the problem went away, but it's disgusting t…

How did you figure that out from a quick scan? The word imagery is innocuous

it was just my first guess, based on my hypothesis about a "pornographic imagery" filter. it's entirely possible that that wasn't at all what triggered the flag. perhaps removing any word would have reset the scan

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#199

I can't believe I'm saying this, but isn't it normal for programs like these to just randomly terminate because some numbers somewhere aren't right? Maybe I don't understand the affiliate program, but throughout the video I keep thinking this is an accusation against accusation.

Yup, it is perfectly possible that their divination AI has flagged and closed his account without any human intervention. Basically it is a lottery.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#200
post #110

Earlier quoted context omitted.

You are still working for them, just not 100%

You could also say you're working for pension funds as well. This is a silly line of reasoning.

You work for both but only one is good.

And it's not silly just reality.

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