Noob question: if I rent one of these dedicated servers, what happens if some hardware fails? Do I need to contact support or will they detect that automatically? If something needs to be fixed manually (e.g., hard drive, cpu, network), how long does one need to wait for dedicated servers? I'm used to cloud VMs where if one dies, I can quickly spin up another one effortlessly (I never have to contact support or anyth…
I showed them the sudden loss of power events in the logs. "It must be a problem with your OS modifications that we don't support".
OK, I wiped the machine to the stock image that you provide and it's still having power loss events. "Sure, we'll run a stress test for a couple minutes ... stress test passed OK, it's still your fault!".
The events happen randomly during the week, a stress test is not going to show that. Can you just move me to a different physical machine? "No."
This was over the course of several days, when I had an event coming up that I NEEDED the server for. I ended up going back to Azure and paying 10x the cost, but at least it worked great.