81–90 of 281 posts
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[0] Time between a customer's purchase and re-purchase of a product.
[1] Percent of original buyers that buy again.
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Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.
Considering how many of my Balkan countrymen moved there I doubt this works.
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The price history going quite far back was a game changer for me when shopping from Digitec/Galaxus. They don't have everything like Amazon, but the quality and the experience are on a whole different levels. Few levels above, actually.
The pricing is on another level as well.
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> Interestingly enough, the culture of returns in Switzerland is very different compared to the US. The culture of returns in all of the EU, too, is very different than the US.
How is it different?
In the US, there is no such law, though many retailers do it anyway. Some states, however, have implemented such laws, but it's not nationwide.
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I have a feeling not many Swiss buy a satnav, go on a two week trip with it and then return just before the return policy ends.
I have a feeling not many people buy satnavs in 2023.
I really like this step... especially because they sell a mix of "good" brands and stuff you could get on Aliexpress for a tenth of the price. One more observation: If you look at the smartphone scores, you'll see that Apple warranty rates are WAY below other brands. I assume the reason for this is that for Apple you don't have to go through the retailer you bought it to have it fixed under warranty. For Samsung et a…
Samsung has service centers too. I don't know the situation in Switzerland, but in the EU, the manufacturer warranty (whether from Apple or Samsung) is usually only 1 year. EU consumer law mandates a 2-year minimum warranty, so after the first year, you have to go through the store.
The manufacturers warranty is up to them and is not mandatory.
The way they do warranty is really awesome and uncomplicated. Recently I had a set of headphones fail after ~1 year and all I had to do was find the item in my order history click a button, answer a few questions and in this case they just credited the amount to my account, didn't even have to send them back. Instructions told me to recycle them. There is a certain amount of trust in the system. However it can also g…
I had the opposite experience. Bought a 75” tv there. It had an extremely uneven backlight (clouding). Support told me to send it in for inspection. Tv broke on the way there. They kept it for three weeks and sent it back without mentioning that the panel was broken on arrival. After that they refused to cover it because it was my fault for not packaging it correctly. We finally settled on 50:50, so I got half my mon…
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> a certain amount of trust in the system Switzerland operates on trust. You go to the car service, you get the work done, you leave, you'll receive a bill in the mail later. There is trust that they do the right work and not overcharge you, and there is trust that you'll pay.
The best part is that the penalty for not paying is just a bigger bill from the same garage.
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Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.
Is this a thing? People do that?
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I've spent a five-digit sum at Galaxus/Digitec, and never returned anything. So the typical product having a 3% return rate is quite surprising.
As an avid user of Geizhals/Idealo price comparison sites I wonder why you pick Galaxus over other reliable retailers.