21–30 of 281 posts
That looks to be a great idea to me to replace faked user reviews on well known shopping sites. I expect it could be games though
I really like this step... especially because they sell a mix of "good" brands and stuff you could get on Aliexpress for a tenth of the price. One more observation: If you look at the smartphone scores, you'll see that Apple warranty rates are WAY below other brands. I assume the reason for this is that for Apple you don't have to go through the retailer you bought it to have it fixed under warranty. For Samsung et a…
I believe the amount of apple devices sold in comparison to other devices is very low as Apple has stores selling directly to customers. Also you can probably get your apple device repaired at the Apple store even if you purchased it at digitec/galaxus. That may heavily skew the numbers.
Earlier quoted context omitted.
Indeed. Sounds good in principle, but how do you prevent someone from repeatedly returning items just to hurt a competitor and/or making frivolous defect/warranty claims against them?
Faking a product defect is probably way harder than just submitting a fake review. Eventually the retailer will notice that something is off as you have to send the product back and it has to be defective. How do you create a plausible warranty defect in a TV, for example?
imagine if this was on Amazon! I really hope this catches on!
imagine if this was on Amazon! I really hope this catches on!
Meanwhile, on Amazon I ordered something with "same-day delivery", and it hasn't even been shipped 5 days later by the seller. There is no way to leave a review, because by their policy if there were shipment issues, you can't leave a review for the product (I tried once, when I paid for a shelf that I really needed, and it took 2 weeks before the order was marked as cancelled, I left a review that I never received t…
Interestingly enough, the culture of returns in Switzerland is very different compared to the US. Also the quality of service vs price makes it a very appealing market but very hard to penetrate. This is why international players have always had issues to do so. Swiss customers care more about quality than price. On Galaxus you can decide to chose slow delivery so you will not necessarly receive your product the next…
The culture of returns in all of the EU, too, is very different than the US.
I actually don't care that much about these numbers, as they are not my problem. 5 year warranty by law (no matter what the maker gives you), makes it their risk if they make brittle products. Compared to in a market with little consumer protection laws (US), where what you buy is a uninformed gamble as to how it will last.