331–340 of 345 posts
Lovely, but as a customer from Brazil i they never accepted me on their verification step. I even sent a picture from my passport, did the whole face scan verification but nothing. Gave some pretty sensitive information, got a rejection in return lol.
Earlier quoted context omitted.
It's more expensive to provide AWS-type "assume you can be trusted" service at a low-cost provider - and Hetzner is one of the lowest-cost big providers. Low-cost attracts more fraudulent customers, using stolen credit card numbers. Hosting is particularly bad for this compared with other low-cost services, because of the community of people who want to use rented servers for DDOS and such, ideally without paying or…
Could some "insurance", paid extra, be a solution to this? As in saying to Hetzner, hey, I'm a legitimate consumer, willing to pay extra for, say, a year, so that you do some additional checks (EDIT: in advance) and/or switch me to a better tier of more relaxed "fraud detection", offering some hot line, like between Russian and American generals, to help avoid any accidental, hm, deletions? Or would that just not sca…
Earlier quoted context omitted.
It isn't censorship, it's freedom of association. Any business is free to decide who it does business with, offering trade and services requires consent from two parties, economic transactions are voluntary. Last time I checked sort of a leading principle of the whole cryptocurrency community.
That's not true, a business can't discriminate on race, gender, etc. But crypto ownership is ok. We draw the line at race and gender, but it's not a free for all
It may soon be legal to not allow certain races to be your client.
Hey Katie :-) If taking requests, it would be great to be able to test occasional root servers before committing, even if it's only a few hours access. I have my eye on one of those new ARM many-core servers, but I'm not going to pay the setup fee and month rent in advance only to measure the performance and find out quickly that it's not what I'm looking for (because the AMD line is really good). You offer a refund…
I've always been eager to try out Hetzner as they always come up as a very affordable provider of VPS' and small dedis. However, whenever I price compare, I always find OVH and Kimsufi far under-price them on small servers. Am I missing out on a Hetzner product line or are they offering features I'm not getting on OVH?
Good luck getting any customer support at OVH. Something happens with your dedicated, it may be a week until they reply to your ticket. They say its better with French-language support. But for English, their support sucked a few years ago when I tried them.
Earlier quoted context omitted.
I can't find any info that they are owned by a US company. Can you link to a source?
Hetzner is owned by a holding company owned by Ensoxx and Ensoxx is Martin Hetzner's company as far as I can tell.
Since the EU datacenters seem to be operated by EU companies and the US company is merely a sibling subsidiary of Ensoxx, which itself is also an EU company, this should provide sufficient isolation to prevent interference from US agencies short of direct sabotage or espionage (since the EU staff is not in the chain of command of the US company).
So for a definitive answer you probably want your lawyers to talk to Hetzner's lawyers but at face value this is at least miles ahead of any US-based cloud provider, which in all honesty is still the default solution for most EU-based companies despite this ruling.
Quoted post unavailable.
We were using Hetzner in one of the companies and we had pretty good performance per price. After acquisition the parent corporate decided to switch to AWS because "procedures". Imagine the shock when my manager saw how much it would cost per month, not to mention that corporate had their own special IT department for which we also had to pay because of "procedures". Changes needed on Hetzner took less than a day, li…
Sounds like an issue with the company and not AWS.
Hey Katie :-) If taking requests, it would be great to be able to test occasional root servers before committing, even if it's only a few hours access. I have my eye on one of those new ARM many-core servers, but I'm not going to pay the setup fee and month rent in advance only to measure the performance and find out quickly that it's not what I'm looking for (because the AMD line is really good). You offer a refund…
Well, if you already know before you order the server that you are probably going to cancel it, then it does sound a bit like you would be abusing the cancellation policy. A policy like this is not meant for testing out a dedicated root server for fun -- instead, you could ask people in our customer forum about what kinds of benchmarks they tend to get. ( https://forum.hetzner.com/ ) A lot of our customers are happy…
What I suggested is a feature that might win you some more customers. I'd find it useful so I imagine some other customers would as well.
As a data point, my purchase of an Ampere is contingent on gathering more knowledge about it, so that's at least one customer who's hesitating over a purchase. I would happily pay double rent during a short test period - I'm not looking for a freebie.
Unfortunately, I don't think general benchmarks and other customer experiences are likely to tell me what I'm looking for. I'm working on a new compiler focused on performance of various workloads, which is why the Amperes seem interesting, because of their unusual system architecture. They are different from other ARMs, so (for example) experience with an Apple M1 or Amazon Graviton does not translate.
I'll probably end up renting another cloud provider's Ampere VM for a few days when I'm ready; this is not a blocker for me. I just wanted to share that it's a feature I would have found useful if Hetzner offered, and the same has been true with other Hetzner servers in the past.
Earlier quoted context omitted.
I don’t think Hetzner is the company to provide that. The reason they’re so cheap is that they limit themselves to hardware/VPS.
They do have managed offerings.