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Hetzner continues its growth in the US with a new location

hetzner.com

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Re: Hetzner continues its growth in the US with a new location

#301

Post by unity1001 »

RicoElectrico wrote: post #50
holoduke wrote: post #23

I am running a cluster of machines at Hetzner for years. Generally i am satisfied, but i like to share some bad experiences which took a month to fix. At some point some of my servers were facing random cpu stalls mostly at occuring midnight. I spend hours and nights to find out the cause. But i wasnt able to find it. Tracing the issue resulting in different causes everytime. After I contacted the Hetzner support tea…

> I contacted support again and received an arrogant email that the issue is related to my software and that they couldnt help me further. Doesn't surprise me, German companies always know better and will try to prove you wrong, whether you're their customer or supplier. Such is the business culture, I think.

> Doesn't surprise me, German companies always know better and will try to prove you wrong

Yep. Its a plight that afflicts almost all engineers around the world, and German companies are even more afflicted by it due to the German engineering culture...

Re: Hetzner continues its growth in the US with a new location

#302

Post by unity1001 »

jszymborski wrote: post #284

I've always been eager to try out Hetzner as they always come up as a very affordable provider of VPS' and small dedis. However, whenever I price compare, I always find OVH and Kimsufi far under-price them on small servers. Am I missing out on a Hetzner product line or are they offering features I'm not getting on OVH?

Good luck getting any customer support at OVH. Something happens with your dedicated, it may be a week until they reply to your ticket. They say its better with French-language support. But for English, their support sucked a few years ago when I tried them.

Re: Hetzner continues its growth in the US with a new location

#304

Post by no_wizard »

karlerss wrote: post #209
mythz wrote: post #48

We're a long time Hetzner dedicated server customer currently transitioning from their dedicated servers in Germany to their US Cloud product (for reduced latency) which we can highly recommend as it was the best US Cloud provider we've found that works out to be an order of magnitude less expensive than equivalent specs on Azure/AWS and also includes 20TB free bandwidth that would cost a fortune in AWS/Azure's artif…

I'll add a +1 to managed database product. We've migrated all workloads except main application servers to Hetzner. Having a managed DB service (with backups, point-in-time recovery, etc) would have us quitting AWS in an instant.

why not use Hetzner for compute and something like Planetscale with it?

Re: Hetzner continues its growth in the US with a new location

#306

Post by nov21b »

kamikazechaser wrote: post #241

Overall it is a good provider. Performance/cost ratio is better than linode/DO/Scaleway by a huge margin. That being said, its anti-abuse is super strict. Any heavy p2p networking usually triggers their anti-ban e.g. IPFS. They have a 0 crypto policy that includes making a HTTP(s) call to any external crypto API. I find this a very weird TOS enforcement tbh. Not an issue, but a general observation is that their block…

I've run trading bots on Hetzner without issue (Binance and Bybit api)

Re: Hetzner continues its growth in the US with a new location

#307

Post by riku_iki »

Hetzner_OL wrote: post #10
heipei wrote: post #2

That's great to hear, happy Hetzner customer for many years. Now if they start offering dedicated servers in US locations with equally competitive pricing as for their Germany and Finland DCs then a lot of other players are going to feel the heat.

Thanks for the feedback about our dedicated root servers. It's great to know that we have fans there that would like to also see these products in the States. Installing the infrastructure for our own dedicated root servers in the USA means a much bigger investment in terms of making sure the DC/DC parks are up to our very high standards. For now at least, we are concentrating on gradually adding a few more cloud loc…

> Installing the infrastructure for our own dedicated root servers in the USA means a much bigger investment

but you are hosting cloud offering on some physical servers already, so you can start selling these servers as dedicated..

Re: Hetzner continues its growth in the US with a new location

#308

Post by leoff »

Hetzner_OL wrote: post #49
leoff wrote: post #31

Earlier quoted context omitted.

Something similar happened to me. A server I have was very frequently randomly restarting, and I tried everything to solve it, i.e factory reset, reinstalling my services. I contacted customer support and they offered me to take it offline and perform some tests on it that could take more than 10 hours. After I insisted a lot, they offered me a one time server replacement, which magically fixed the restarting issue.

Thanks for writing about how our team helped you resolve the issue. Have you been happy with the rest of your experiences using the cloud products? --Katie

You thinking this was a positive experience only makes me more concerned about your customer support.

Let's hope I don't need another "one-time" server replacement because of your faulty servers, because I already used mine. 10 hours of downtime with angry customers on my tail sounds fun.

Re: Hetzner continues its growth in the US with a new location

#309

Post by reachableceo »

rollcat wrote: post #239
tgsovlerkhgsel wrote: post #147

They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. The most recent and egregious example would be banning users who run cryptocurrency-related nodes, even if not mining, despite only mining and similar activities being…

This is becoming a trend. SourceHut has banned cryptocurrency-related software from its platform. While I'm a vocal opponent of cryptocurrency and related technologies, I'm a little bit torn on this particular issue - it's a soft form of censorship. The cryptocurrency market is currently already collapsing under its own weight. I don't think the idea should be attacked directly though (ideas are bulletproof), rather…

How is having lease terms for my private property in exchange for monthly consideration censorship ?

I am not being antagonistic. I am quite serious.

I myself have built out my own private on premise data center and have no contractual restrictions on what I can do. I’m only limited by US law.

It was expensive . I did it because I didn’t want to be restricted by Ovh etc lease terms .

It’s the same as owning your house vs renting.

Re: Hetzner continues its growth in the US with a new location

#310

Post by sam1r »

heipei wrote: post #180
Archelaos wrote: post #171

Earlier quoted context omitted.

> Cloudflare R2 - another great value S3 alternative with $0 egress fees I don't understand their price page. They claim $0 egress fees, but their free "Class A operations (mutate state)" and "Class B operations (read state)" have a mothly cap. After that you pay by the number. Isn't that an egress free?

Not if you download a small number of large files ;)

Adds up really fast!

One time I hosted a new movie (mkv, 23gb+), that cost like $17 to “rent” on Amazon prime… so my extended family could just take the link, download it, or just watch it in their mobile browser or laptop.

The egress of the streaming alone (not downloading), while they aircasted, definitely adds up much more than one would expect!

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