Does anyone have some experience regarding the bandwidth between Hetzner's old US location, Virginia, and the big cloud providers (AWS/GCP/Azure)? My use case requires lots of ingress into these clouds. I am currently using Cloudflare's R2 object storage but I'm not satisfied with the bandwidth as it fluctuates between 40 MB/s and 200 MB/s when loading to AWS.
Hetzner continues its growth in the US with a new location
101–110 of 345 posts
Re: Hetzner continues its growth in the US with a new location
#102Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.
Nice to mee another 20 year customer. When I first discovered Hetzner, I couldn't believe their dedicated physical servers were cheaper than the colocation costs I was paying in a Belgian datacentre (without the hardware!). Over the years, I've had some hardware failures, which have always been resolved very quickly. Every time I interact with their support crew, I'm pleasantly surprised by how knowledgeable they are.
+1 for managed Cloud DBs. I'm surprised they don't exist already, given that they have managed DBs on their cheap web hosting platform. Shouldn't be a big step to make that available in Cloud.
Another request I have is virtual routers, so I only need 1 dedicated IP address and can NAT (or whatever) everything else. I get that I can do this with a small Cloud Instance and a private network, but those things are a pain to manage and I'm sure Hetzner could do a better job than myself :-)
Re: Hetzner continues its growth in the US with a new location
#103When I was moving my server to a new hoster Hetzner was on the top of the list, but they refused me as a customer. As it was going to host (among other things) my mail server, I could not use my primary (self-hosted) email address - because that's asking for trouble if I ever run into issues. It seems using Protonmail triggered something on their side. They asked me for a copy of my ID card, which I happily provided.…
- "They asked me for a copy of my ID card," That's their courteous treatment. They asked me to consent to an AI scanning my face! edit: Specifically with this startup, https://www.idenfy.com/identity-verification-service/
I worked for them a couple of years ago. I can confidently say that as of 2 years ago, the only thing images of your face would've been used for is verifying if it's an actual human face (e.g. not a photo, mask, etc.) and performing a facial match with the photo on your document. Also, at least 2 years ago every identification flow had a human review, to weed out false positives and negatives. I'm fairly certain that these things have stayed the same, as the guys running it are a good bunch of people, and don't have any ulterior motives for using AI besides moving the SLA from humans to AI.
Re: Hetzner continues its growth in the US with a new location
#104Earlier quoted context omitted.
I wouldn't hold your breath for this. I think Hetzner wants to stick to compute offerings, they don't have the manpower to run managed services like object storage or databases.
I'm personally fine with this, if it allows them to continue offering such solid value. Wasabi is a great, inexpensive object store for anyone who's looking for that. I've had a really good experience with them (we have a little over 80TB of data there), and have found their support to be top-notch especially when you consider the price.
+1 to Wasabi. They are the only reason I was able to launch my product which wouldn't have been feasible on S3 or other providers just based on the storage and the API cost.
Re: Hetzner continues its growth in the US with a new location
#105As a long time customer of their dedicated servers first and their Cloud offering now, I can only recommend them and be glad they are growing.
Simple UI, certainly robust infra (for my case at least) and the best, by far, prices in the market.
Re: Hetzner continues its growth in the US with a new location
#106Seeing HN become "customer service" for many companies (including faang) is sad.
Why? Customer service is marketing.
Re: Hetzner continues its growth in the US with a new location
#107Earlier quoted context omitted.
And german customers will just endure the added latency? Seems more like opening the company to new markets.
~100 ms isn't that bad. Doubt it matters at all for most web apps. I've even played FPS games on US East servers a lot to escape eurotoxicity.
Yeah, with your standard web-app making 50+ calls to fetch JSON from your backend. This will play out nicely.
Re: Hetzner continues its growth in the US with a new location
#108Earlier quoted context omitted.
But what does "direct" mean here? Indirect could still be ordering them to give US authorities data and to keep silent about being ordered. Maybe (hopefully) that would be against EU regulations?
Lots of EU countries have their intelligence agencies doing close cooperation with five eyes (NSA and equivalent agencies of the smaller countries) and willing to turn a blind eye or actively collude in compromising security of IT infra in the EU. Or going further, a oft reported pattern is that when they want to spy on their own citizens but are forbidden by law, they ask the foreign allies to do the dirty work of s…
OK, be that as it may, in IT stuff, the question often becomes "Who is responsible?". If a state or its institutions violate the law, at least no one can blame you for GDPR violations, which you did not commit.
Re: Hetzner continues its growth in the US with a new location
#109Earlier quoted context omitted.
> I contacted support again and received an arrogant email that the issue is related to my software and that they couldnt help me further. Doesn't surprise me, German companies always know better and will try to prove you wrong, whether you're their customer or supplier. Such is the business culture, I think.
I think its an issue of inter cultural communication. My impression is that in Germany you bear the burden of proof that you actually have a problem, that its not your own fault, and that you did your part trying to fix it. You usually can get good support in Germany ( even at government offices ) , IF you show up with your Leitordner ( legendary German ring binders) with all the receipts, all the possibly relevant a…
Btw, the company making the ring binders is called "Leitz".
The rest is entirely correct, though.
Re: Hetzner continues its growth in the US with a new location
#110Lovely, but as a customer from Brazil i they never accepted me on their verification step. I even sent a picture from my passport, did the whole face scan verification but nothing. Gave some pretty sensitive information, got a rejection in return lol.
same for tunisia