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Hetzner continues its growth in the US with a new location

hetzner.com

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Re: Hetzner continues its growth in the US with a new location

#51
post #46
post #40

Earlier quoted context omitted.

I can't find any info that they are owned by a US company. Can you link to a source?

From here: https://docs.hetzner.com/general/general-terms-and-condition... Conclusion: In summary, you as a customer do have influence - to a certain extent - on shaping who has access to the data on your servers. EU and US authorities do have to follow the laws and legal procedures in requesting data. However, this may give you a false sense of security since some authorities have been known to stretch or violate ag…

Ok, but: "US authorities do not have direct access to your server or its content in the EU. US authorities have to comply with the regulations of the EU legislation.".

So, because Hetzner is not owned by a US company, stuff like the CLOUD act doesn't apply to them. So, if you have a contract with the German entity of Hetzner and use a German server, you should be fine in terms of GDPR.

Re: Hetzner continues its growth in the US with a new location

#53
post #38

Seems related to energy prices in Europe. They try to diversify. Feels like a lot of German companies will move to US soon.

And german customers will just endure the added latency? Seems more like opening the company to new markets.

If data centers have to temporarily shut down due electricity shortage, people won't have a choice but endure the latency.

Re: Hetzner continues its growth in the US with a new location

#55
post #46
post #40

Earlier quoted context omitted.

I can't find any info that they are owned by a US company. Can you link to a source?

From here: https://docs.hetzner.com/general/general-terms-and-condition... Conclusion: In summary, you as a customer do have influence - to a certain extent - on shaping who has access to the data on your servers. EU and US authorities do have to follow the laws and legal procedures in requesting data. However, this may give you a false sense of security since some authorities have been known to stretch or violate ag…

The content of that link sounds fine in terms of GDPR if one only uses the EU servers. Am I missing something?

Re: Hetzner continues its growth in the US with a new location

#56
post #48

We're a long time Hetzner dedicated server customer currently transitioning from their dedicated servers in Germany to their US Cloud product (for reduced latency) which we can highly recommend as it was the best US Cloud provider we've found that works out to be an order of magnitude less expensive than equivalent specs on Azure/AWS and also includes 20TB free bandwidth that would cost a fortune in AWS/Azure's artif…

Thanks so much for the detailed recommendation! We're thrilled that you're with us, that you appreciate our low prices, that you find our Cloud Console pleasant to use, and that our rescale feature helps you grow so easily! --Katie

Re: Hetzner continues its growth in the US with a new location

#57
post #38

Seems related to energy prices in Europe. They try to diversify. Feels like a lot of German companies will move to US soon.

And german customers will just endure the added latency? Seems more like opening the company to new markets.

~100 ms isn't that bad. Doubt it matters at all for most web apps. I've even played FPS games on US East servers a lot to escape eurotoxicity.

Re: Hetzner continues its growth in the US with a new location

#58
post #41
post #39

Earlier quoted context omitted.

And why are you so sure it's not on your end?

> I solved the issue by creating servers in a different zone. Exact copies of the so called faulty ones.

Considering the issue didn't start happening immediately the previous times I don't see why we can presume it won't start happening again this time.

Re: Hetzner continues its growth in the US with a new location

#59

Earlier quoted context omitted.

It's slightly more work, in my experience, to set up and administrate a Hetzner VPS, than to do the same with DO or AWS. Slightly. Trivially slightly. I use Hetzner and I have been nothing but happy with their product and service.

Yeah. For me, the only thing I miss when using Hetzner is the lack of a good startup script. Hetzner has something like an Ansible YML file you can use, but then if you want to reimage your machine, it doesn't give you any choice (that I've found) except to reuse the original script. What I'd like to have is something like Linode's start scripts feature which I've always found to be very nicely implemented.

Why have startup scripts when you can run your very own images? `Installimage` (https://docs.hetzner.com/robot/dedicated-server/operating-sy...) allows you to install and run your own custom images, so run any bootstrapping once, create image from the results and then install that on the machines.

If you really really need startup scripts, it'll be trivial to add it to your own image. Packer (and similar tooling) makes it trivial to create your own images as well.

Re: Hetzner continues its growth in the US with a new location

#60
When I was moving my server to a new hoster Hetzner was on the top of the list, but they refused me as a customer.

As it was going to host (among other things) my mail server, I could not use my primary (self-hosted) email address - because that's asking for trouble if I ever run into issues. It seems using Protonmail triggered something on their side.

They asked me for a copy of my ID card, which I happily provided. But they still refused my account, without explanation. Oh well, their loss. I've been at OVH now for a few years without any issues. OVH's product is definitely worse, but at least they'll actually let you use them.

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