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Issue dialing 911 on Google Pixel 6 cell phones

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Re: Issue dialing 911 on Google Pixel 6 cell phones

#221
Google Pixel phones pose an unacceptable safety risk to vulnerable Americans. This product should be recalled and future Google phone products should be refused certification until they document and enact a plan to do QA. And no, “engineers write their own unit tests” does not count as QA for safety-critical software.

I luckily don’t own one, but if I did I’d be reporting it to every regulator I could find. https://www.saferproducts.gov/

Re: Issue dialing 911 on Google Pixel 6 cell phones

#222

Earlier quoted context omitted.

The way I see it, this just moves the responsibility for safety to the manufacturers instead of the network. It's on the specific company then to provide adequate QA for their firmware before they release updates, or it reflects badly on them. This fiasco for example, tells me to never buy a Google phone since they apparently don't test their devices properly. I'm not sure why it would be on the network to test devic…

"The way I see it, this just moves the responsibility for safety to the manufacturers instead of the network." Perhaps so in the current circumstances, but ultimately it is the responsibly of the regulators to ensure the emergency numbers work. As witnessed here, a number of commentators seem to have forgotten that their smartphones are first and foremost are telephones and not playtoy computers. Unfortunately, the c…

This is such an uncontroversial take, I’m really surprised to see it get so downvoted on HN. I upgraded my phone the day after it froze when I tried to make a call. I never want to be in a situation where I can’t make an emergency call. That’s sortof the whole point of a “TELEPHONE”??

Re: Issue dialing 911 on Google Pixel 6 cell phones

#223

Earlier quoted context omitted.

That's obviously true, after all Google's principal role in life is to make money though advertising not through saving lives. As I've said elsewhere, ultimately it's the responsibly of the regulator in each country to ensure that phones can connect to emergency numbers irrespective of what operating system or apps are installed on them—so that's where the problem ought to rest. That said, it's clear that that view d…

I think you’re being unnecessarily hard on Google. When someone dials 911, there is a ton of context data that needs to be collected, analyzed, and added to Google’s profile of the user to ensure the most relevant ads can be served in the future. There’s location data, whether the user is driving, connected Bluetooth accessories, other phones in close proximity. All of this needs cutting edge ML processing so the use…

I hate that I even have to ask, but I presume you just forgot the /s on this...

Re: Issue dialing 911 on Google Pixel 6 cell phones

#224

Earlier quoted context omitted.

The way I see it, this just moves the responsibility for safety to the manufacturers instead of the network. It's on the specific company then to provide adequate QA for their firmware before they release updates, or it reflects badly on them. This fiasco for example, tells me to never buy a Google phone since they apparently don't test their devices properly. I'm not sure why it would be on the network to test devic…

This is probably like the fourth or fifth time issues calling 911 has come up for Pixel phones too. Google simply isn't capable of producing life-critical software.

> Google simply isn't capable of producing life-critical software.

I was stuck with a broken-down car at night before and needed to see my location on a map. Google had opted me into some A/B test on Google Maps that broke the entire app and made it unusable, I couldn't find any way to get out of this test.

Friends iPhone worked perfectly fine and ended up being used instead.

This was probably the biggest factor as to why I dropped Android and got an iPhone, you simply can't trust Google's software quality.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#225

This article, dating back to January, lays it out pretty clearly: https://arstechnica.com/gadgets/2022/01/google-fixes-nightma... > If you're logged out, launching Microsoft Teams 10 times will result in 10 duplicate PhoneAccounts from Teams clogging your phone. Teams shouldn't do this, and Microsoft's update stopped Teams from doing this, but a bunch of duplicate PhoneAccounts also shouldn't be enough to bring Andro…

Jesus, Teams really is the worst software in existence. Microsoft keep outdoing themslves.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#226

Earlier quoted context omitted.

I have a Pixel 6 running GrapheneOS, and the one time I called 112 in the Netherlands it worked. Hard to extrapolate from that one data point though. It's a bit of a bother that this is not something you can test at any reasonable scale. “Just testing if my call gets through” is not something you want to see inundating emergency call centres.

AFAIK this only occurs when you have Microsoft Teams installed.

Can't help thinking dialling emergency services should trigger a force close of everything non-essential on the phone.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#227
post #167

Earlier quoted context omitted.

If MS software is the worst software you’ve used, you’re living a pretty good life. There are businesses running on software that makes Teams look like a paragon of performance, stability and user-focused UI/UX.

> There are businesses running on software that makes Teams look like a paragon of performance, stability and user-focused UI/UX. Those (probably) aren’t trillion dollar businesses.

SAP has a market cap of $135B, not a trillion dollar business but in the top 100 largest companies in the world.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#228

Earlier quoted context omitted.

That's obviously true, after all Google's principal role in life is to make money though advertising not through saving lives. As I've said elsewhere, ultimately it's the responsibly of the regulator in each country to ensure that phones can connect to emergency numbers irrespective of what operating system or apps are installed on them—so that's where the problem ought to rest. That said, it's clear that that view d…

> As I've said elsewhere, ultimately it's the responsibly of the regulator in each country to ensure that phones can connect to emergency numbers irrespective of what operating system or apps are installed on them—so that's where the problem ought to rest. If you are selling a phone, you have to comply with phone regulations and it’s your responsibility to make it do phone things. Blaming the regulator for Google’s e…

[deleted]

Re: Issue dialing 911 on Google Pixel 6 cell phones

#229
post #216

Earlier quoted context omitted.

Same. In the end I choose to die on the freedom hill, adjacent to the privacy hill. I wish there were more options.

Privacy? https://gizmodo.com/apple-iphone-privacy-dsid-analytics-pers...

I'm aware. They've been declining on that front. Without the privacy selling point they're the worst of both worlds. No privacy, security that falls behind Pixel phones, and no freedom.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#230
post #223

Earlier quoted context omitted.

I think you’re being unnecessarily hard on Google. When someone dials 911, there is a ton of context data that needs to be collected, analyzed, and added to Google’s profile of the user to ensure the most relevant ads can be served in the future. There’s location data, whether the user is driving, connected Bluetooth accessories, other phones in close proximity. All of this needs cutting edge ML processing so the use…

I hate that I even have to ask, but I presume you just forgot the /s on this...

They almost had me, honestly, until the pie recipe bit.
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