This is a B2B service. Do they really demand a "we can terminate at our discretion" clause? Can your lawyers negotiate better terms when you sign up, like 30 days notice and termination only if binding arbitration says the provider can do it?
Stripe is wrongly suspending accounts
71–80 of 146 posts
Re: Stripe is wrongly suspending accounts
#72Monthly HN Stripe customer support thread
Maybe this is a good place to ask the question: 1. Why is stripe a seemingly preferred payment processor for HN crowd? 2. Is there no ( edit: real ) competition or is the competition similarly bad ( or somehow worse )? edit: Instead of replying individually, I decided to edit this section. Thank you everyone for the background(s). It does answer a lot of the questions I had. I perused their site and I can absolutely…
From a development perspective, Stripe is by far the fastest/easiest to integrate with, the most featureful, and has the best documentation. As I understand it, other payment providers will often require underwriting up front before you can even begin, which can take a while.
Re: Stripe is wrongly suspending accounts
#73I'm sorry you're going through this. I'm sure someone from Stripe will pop-in here and help out. If they do not, you have other payment providers: - Paddle - Mollie - Paypal Many upstart small businesses will face false fraud inquiries, but you have to roll with the punches and move to a new processor if Stripe is not responsive.
They're using connect, so they're a marketplace (accepting payments on behalf of customers for their customers, and taking a cut). Not sure if any of these support that model (pretty sure Paypal doesn't).
Yes, this was a big selling point for us, we are a SaaS/Marketplace for martial arts academies and part of our business models also rely on transaction fees we get from the payment integration.
We are attempting to support mollie also to enter the dutch market but we are only 2 people writing the code here. :(
Re: Stripe is wrongly suspending accounts
#74Earlier quoted context omitted.
How would Gumroad prevent this? Hell Gumroad has an entire FAQ devoted to account suspensions so it's clearly an issue for them too.
Isn’t Gumroad runs on top of Stripe itself?
Looks like that might be the case. I might have been confusing Gumroad with Braintree. I was only attempting to give an example, not advocating for one specific processor.
Re: Stripe is wrongly suspending accounts
#75Go Crypto!! There are stable coins that you can use for payments.
Re: Stripe is wrongly suspending accounts
#76At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
Recurring payments have massive lock-in - typically there is no way to switch payment providers without requiring the user re-enter their payment details. You'll typically lose ~half the user's each time you do that...
Startup idea: wrapper around payments providers.
Re: Stripe is wrongly suspending accounts
#77At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
Recurring payments have massive lock-in - typically there is no way to switch payment providers without requiring the user re-enter their payment details. You'll typically lose ~half the user's each time you do that...
Better than losing all users though…?
Re: Stripe is wrongly suspending accounts
#78At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
Are there any integrators that shim out multi payment processors? EDIT: Did I just leak a b dollar idea? Have fun :)
Re: Stripe is wrongly suspending accounts
#79At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
Recurring payments have massive lock-in - typically there is no way to switch payment providers without requiring the user re-enter their payment details. You'll typically lose ~half the user's each time you do that...
We use VGS to tokenize credit cards. Makes it much easier to switch payment provers.
Re: Stripe is wrongly suspending accounts
#80At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
I've been a founder and worked founder level for a long time.
Unless uptime or payment processing are core to your business (newsflash, they're not for most startups), this would be a waste of time and a velocity drag on _everything_ we do in the future.
Way, way more important to get traction than worry about theoretical risks.