If only there were a system to transfer money between two people that didn't require a trusted third party...
Stripe is wrongly suspending accounts
11–20 of 146 posts
Re: Stripe is wrongly suspending accounts
#12If only there were a system to transfer money between two people that didn't require a trusted third party...
And be reversible?
Re: Stripe is wrongly suspending accounts
#13If only there were a system to transfer money between two people that didn't require a trusted third party...
Re: Stripe is wrongly suspending accounts
#14Sudden changes of circumstances like trading for 11 months and then seeing multiple declined payments from multiple parties does sound quite suspicious to be fair. I imagine Stripe have extensive amounts of data about that sort of thing. That's not to say Stripe are in the right here, but I can see why they wouldn't just assume their threat model is wrong based on your word that the payments are valid.
Re: Stripe is wrongly suspending accounts
#15I'm sorry you're going through this. I'm sure someone from Stripe will pop-in here and help out. If they do not, you have other payment providers: - Paddle - Mollie - Paypal Many upstart small businesses will face false fraud inquiries, but you have to roll with the punches and move to a new processor if Stripe is not responsive.
Re: Stripe is wrongly suspending accounts
#16If only there were a system to transfer money between two people that didn't require a trusted third party...
In India, most purchases go through UPI already which is p2p without a middleman.
It's tough time to be in payments and will only get worse as many custom integration with lending companies break down due to huge losses.
Re: Stripe is wrongly suspending accounts
#17SEPA payments also support chargebacks. Gyms are notorious for making it easy to sign up and hard to cancel, so the other explanation is that people are upset with some of your gyms and disputing the subscription renewals. Stripe customer support is beyond useless, so I totally get your frustration, but I would encourage you to get to the bottom of this and verify that that your "insufficient funds" theory is correct…
It seems like their own mistake has caused their automatic fraud detection algorithm to incorrectly flag this account. This is speculation obviously, but with this timing...
Re: Stripe is wrongly suspending accounts
#18If only there were a system to transfer money between two people that didn't require a trusted third party...
Re: Stripe is wrongly suspending accounts
#19At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…
Re: Stripe is wrongly suspending accounts
#20At this point, I don’t know how any founder on HN doesn’t make their business… 1) Multi-cloud and… 2) Multi-payment processor These stories are horrifying. These cloud and payment processors simply do not care. They print money and provide no human support. Any venture that I make in the future will be cloud-agnostic containers on several cloud providers with at least two payment processors handling an even share of…