Earlier quoted context omitted.
In theory yes, but in practice it could easily cost you more to deal with the airline and it might well be that you don’t have the receipts anymore. With another European airline I recently waited exactly one day less than the three weeks required for them to deliver a child seat. That’s almost three weeks of not having one to safely transport my child, no support or compensation. Since I was returning to my country…
> That’s almost three weeks of not having one to safely transport my child, no support or compensation. Why not just buy a new one and charge the airline for it?
For a baby car seat, probably not worth it. For other things it might be but the receipt is missing etc.
At the end it's a damage you have to face for them not doing their job right.