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Bank tells customers to disable updates and not upgrade to iOS 16

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#141

Post by noirbot »

scarface74 wrote: post #79
superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

Marco Arment (Overcast) and David Smith (slew of apps) would argue differently https://marco.org/apps http://david-smith.org/apps

Marco did have a pretty massive rant this year about how terrible the beta process was and how he was getting told that bugs filed in July were "too late" to be fixed. It's certainly not a friendly process for small devs, but OP is definitely overstating how hard it is.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#142

Post by dijonman2 »

hiq wrote: post #89
thro388 wrote: post #52

Earlier quoted context omitted.

This is so true. Try to bank in Switzerland, it is so 1980ties...

> Try to bank in Switzerland, it is so 1980ties... What do you mean by that? In a way it's not retro enough (for me?), I currently have an account that can only be accessed via a mobile app (e.g. no website). See for instance https://www.neon-free.ch/en/ You can open an account fully online from your home, I don't think you even have to mail anything.

Are mobile only systems popular or trending? I am not a fan of mobile apps, kind of annoying. I’d use a dumb flip phone if I could.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#143

Post by prepend »

andy_ppp wrote: post #94
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

The whole of British society is structured this way. Constantly blaming poor people when a good proportion of rich people are rent seeking and/or not doing the most basic things to help their customers.

Aren’t the royals literally rent seeking by renting out ancestral lands? Seems like a good thing to nationalize and use for better public good.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#144

Post by Cthulhu_ »

melling wrote: post #116
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

Isn’t this more of a banking, or even corporate, culture? Our IT group needs a year to “upgrade and test” our applications. I remember the “we only need to support Internet Explorer” days. Testing on Chrome and Firefox wasn’t important.

I remember the "Everyone uses Chrome or Firefox, but we need to still support Internet Explorer" days. Because so much software was IE-only, and IE 6 at that, companies had a hard time updating.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#145

Post by saagarjha »

gregoriol wrote: post #76
saagarjha wrote: post #70

Earlier quoted context omitted.

The companies that care have dedicated iOS teams that work on precisely this. Perhaps this bank should funnel some of the outrageous sums of money they presumably skim off the top and spend it here?

Depends on how much their users actually use it. Maybe the app is just a gadget and not their main business tool. Most companies with such kind of app usage won't have a team all year round for their app and will work with contractors on a project basis.

Sounds like "app doesn't work on iOS 16" would be an appropriate thing to get a contractor team to fix?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#146

Post by notinfuriated »

andy_ppp wrote: post #94
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

The whole of British society is structured this way. Constantly blaming poor people when a good proportion of rich people are rent seeking and/or not doing the most basic things to help their customers.

How is this bank blaming poor people by asking its rich customers not to upgrade to iOS 16? I'm struggling to understand where the logical jump is to, "The whole of British society is structured this way." Which way? I'm assuming you're replying specifically to the parent comments' "what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs," but not sure how this then implies poor people are being blamed.

Just seems like a flamewar comment that doesn't actually explain itself. If the whole rich vs. poor thing resonates with me on some deep ideological level, I can go ahead and pretend I understand what this all means. Maybe I can even respond with a supportive comment about something something Reagan Republicans.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#147

Post by tcoff91 »

aeontech wrote: post #115
tcoff91 wrote: post #14

Earlier quoted context omitted.

Apple Pay is changing in subtle ways that can break payment flows.

Can you expand on this? From my understanding about Apple Pay, anything already working should continue to work, and any new features are optional… so I’m curious what you have in mind.

If you fail the payment request, the Apple Pay dialog remains on the screen and the user can change cards. Before, the payment flow would end and the app would then submit a new payment request to try again.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#148

Post by kitsunesoba »

joshmanders wrote: post #109
superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

> The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep up. Are you so sure of this? I have apps that haven't been updated in years that still run on my iPhone 13 Pro Max using latest iOS.

As an iOS dev of 7 years, year to year changes are generally mild and impact is generally low, particularly if your app is built with UIKit.

For the past 4-5 releases the worst I’ve seen in the apps I’m responsible are a small number of minor non-breaking quirks… think things like a button rendering slightly oddly. It’s never been beyond what a single dev could handle.

Android on the other hand…

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#149

Post by TheCoelacanth »

Gigachad wrote: post #112
superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

Apple releases an update once a year and they give several months of betas where app devs can test and prepare. That’s more than enough for supported apps.

Still pretty embarrassing when Microsoft maintains backwards compatibility for decades.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#150

Post by noirbot »

dahfizz wrote: post #138
ChrisMarshallNY wrote: post #68

Earlier quoted context omitted.

> Apple breaks existing apps. They have a pretty long beta program (source: Apple dev., since 1986). If your app doesn't work with the upcoming release, it's not Apple's fault. Some companies will refuse to start testing, until the OS is officially released. That's a corporate process problem, and not Apple's. I'm not an Apple apologist, though I am often accused of being so (because I develop Apple apps, that is eno…

That's exactly the issue. Writing an app once shouldn't mean a lifetime of maintenance. You shouldn't have to test and rewrite once a year (!!). If I gave you a three month warning before punching you in the face, it doesn't make it reasonable for me to punch you in the face.

The issue is the other end of this is Microsoft having essentially eternal backwards compatibility for everything in Office and Windows and the major security risks and code baggage that come with that.
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