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Bank tells customers to disable updates and not upgrade to iOS 16

coutts.com

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#121

Post by svnpenn »

ajaimk wrote: post #91
superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

They've had 3 months to test the new iOS software. That's the whole purpose of WWDC in June and new OS coming out in September

oh really? Three whole months? Shame on them /s

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#122

Post by smugma »

thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

A friend is a Director at Apple and banks with Coutts. Just because your bank is shitty in some ways doesn’t mean you don’t care about technology.

My bank (First Republic) caters to richer people, and has had shitty website features in the past. It’s all outsourced to Intuit, I think. But overall it’s a great bank. I care a lot about technology but don’t make all life decisions based on it. One I did make is refuse to buy a car in 2017 (Mini Cooper) that didn’t have CarPlay (I bought a GTI instead).

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#123

Post by ThePadawan »

hiq wrote: post #89
thro388 wrote: post #52

Earlier quoted context omitted.

This is so true. Try to bank in Switzerland, it is so 1980ties...

> Try to bank in Switzerland, it is so 1980ties... What do you mean by that? In a way it's not retro enough (for me?), I currently have an account that can only be accessed via a mobile app (e.g. no website). See for instance https://www.neon-free.ch/en/ You can open an account fully online from your home, I don't think you even have to mail anything.

Fully agree with both you and parent. I'm in the process of switch from Credit Suisse to Neon.

Opening an account with Neon is the simplest thing ever.

I'm still on the phone weekly with CS to even attempt to make them do anything I've ordered them to.

Three weeks ago, they sent me a letter to confirm that my email address was authorized to make orders. I sent that back with the enclosed envelope. 4 days later, they called me to confirm my order. I did (verbally). They called back 10min later to confirm again. I confirmed again.

It has been two weeks since that phone call and the transfer has still not been completed.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#124

Post by Beltalowda »

superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

It's hard to really make a judgement one way or the other without knowing the technical and organisational reasons in the first place.

Maybe their iOS dev left a few months ago and there are large changes needed they haven't been able to pull off in time? Maybe there's a very specific issue/bug they're having trouble to work around? Maybe they actually did make an update but it got rejected in the (in)famous "Apple approval process"? Something else? Who knows...

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#127

Post by skimo8 »

svnpenn wrote: post #121
ajaimk wrote: post #91

Earlier quoted context omitted.

They've had 3 months to test the new iOS software. That's the whole purpose of WWDC in June and new OS coming out in September

oh really? Three whole months? Shame on them /s

To be fair, iOS version increments usually aren’t rocket science if you don’t want to take advantage of all the new features right away.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#128

Post by dasil003 »

gregoriol wrote: post #50

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

Sure it's annoying, but backward compatibility has a non-trivial cost. In terms of tech behemoths, Apple and Microsoft are on opposite ends of the spectrum. I think it's a pretty easy argument to make that Apple should do a little more for backwards compatibility. But on the other hand if they had had the Microsoft commitment to compatibility, the quality and modern features of iOS would be nowhere near what they are today.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#129

Post by morelisp »

mark_l_watson wrote: post #21

What horse shit. I have been running iOS 16 beta (with Lockdown Mode) for quite a while and all business related apps that I use work fine. IOS 16 improves security and privacy, so is it possible that this famous bank could be doing something dodgy?

Is data mining royalty more or less dodgy than uncomplicatedly enabling them?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#130

Post by ChuckNorris89 »

LocalH wrote: post #117
gregoriol wrote: post #50

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

That's a road straight to library hell. You'd basically have to manage multiple versions of libraries, some of which would likely be system libraries that depend on other system libraries. Are you trying to suggest Apple's iOS should be more like Nintendo/BroadOn's IOS for the Wii? Way to waste users' storage. Sometimes things break when things are updated, especially across major versions. This has been true for the…

>Microsoft, who have one of the best track records in the industry regarding backwards compatibility, still break countless programs with major Windows updates

Do you have any examples of these countless programs broken by updates?

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