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Bank tells customers to disable updates and not upgrade to iOS 16

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#111
post #99

Earlier quoted context omitted.

The whole of British society is structured this way. Constantly blaming poor people when a good proportion of rich people are rent seeking and/or not doing the most basic things to help their customers.

Ahh yes, but by being careful stewards of their wealth, they ensure that the British economy is productive and healthy /s

Because all their wealth trickes down eventually. Any moment now...

/s

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#112

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

Apple releases an update once a year and they give several months of betas where app devs can test and prepare. That’s more than enough for supported apps.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#113

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What I find interesting is you think the ultra-rich do their own banking? They are not paying assistants and accountants so they can do mundane tasks like login to a banking site and pay a bill.

Not at 500k. Exclusive private offices start making financial sense in the 160M to 200M range. There are shared private offices below that, but this* gets nebulous with asset management and such.

Edit: thst -> this. Mobile autocorrects the wrong "correction"

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#115
post #14

Separately from the utter ridiculousness of this... ...can anyone guess what about their app might break in iOS 16? I was under the impression that iOS updates didn't generally break compatibility, unless it's locking down some kind of permission. But I'm having a hard time imagining what a banking app would rely on that would change underneath it?

Apple Pay is changing in subtle ways that can break payment flows.

Can you expand on this? From my understanding about Apple Pay, anything already working should continue to work, and any new features are optional… so I’m curious what you have in mind.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#116

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

Isn’t this more of a banking, or even corporate, culture? Our IT group needs a year to “upgrade and test” our applications.

I remember the “we only need to support Internet Explorer” days. Testing on Chrome and Firefox wasn’t important.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#117

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

That's a road straight to library hell. You'd basically have to manage multiple versions of libraries, some of which would likely be system libraries that depend on other system libraries. Are you trying to suggest Apple's iOS should be more like Nintendo/BroadOn's IOS for the Wii? Way to waste users' storage.

Sometimes things break when things are updated, especially across major versions. This has been true for the entirety of computing. Microsoft, who have one of the best track records in the industry regarding backwards compatibility, still break countless programs with major Windows updates. Every platform I can think of that isn't an 8-bit system running BASIC has made breaking changes over time. What is your suggested solution?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#118

Earlier quoted context omitted.

What unique services does a bank like this offer it’s clients?

Well, not on the same level, but my dad used to have an account with a small bank in our town, and as a business owner he could literally walk in and speak to the owner of the bank within 10 minutes tops. Any issues with his accounts or international payments, there was an employee(usually the same one) looking into it personally. It was just a lot more personal service than any large bank could ever offer. I imagine…

Growing up, a friend's dad ran a couple of fast food franchises. As teenagers, we talked a lot to the dad about his business, and he was more than happy to impart his business wisdom on youngsters. Anyway, he told us he banked with the local bank in town rather than any of the regional or national banks for just that reason. He could walk in and talk to the top guy whenever he wanted. The top guy understood his financial situation completely, and would easily make arrangements the big banks would take weeks to make, if ever.

My brother did the same thing when he started his businesses, and I've moved to it over time. It's hard to beat talking to a banker who understands what you're doing and is actually there to help you.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#120
post #62

Earlier quoted context omitted.

Most companies (and banks) seem to manage alright, without their apps breaking, or their customers being given inane advice. Or is this not your experience?

There are at least 3 in this thread that have made a warning, there could be others. It will most likely happen to apps using some special features (security, connectivity, ...), not to the most common table view.

If an app has "security, connectivity" as important features there is a greater not less an onus to keep abreast of platform changes and ensure your userbase isn't exposed.
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