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Tell HN: Google Cloud suspended our production projects at 1am on Saturday

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Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#481

Post by arvindamirtaa »

tinus_hn wrote: post #63
arvindamirtaa wrote: post #49

Earlier quoted context omitted.

Ants pay the bill!

Ants that don’t cause trouble pay the bill. Ants that cause trouble are a net loss. Customer service representation is one of the biggest expenses these companies have. That’s why they go to great lengths to make sure you can’t contact them and why they just close your account with no recourse as soon as you start causing trouble.

Every time they do this, a few hundred ants decide, they may very well be next and move out. Supporting them through whatever they need may not be quite the net loss you claim it is.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#482

Post by dheera »

karpierz wrote: post #476
dheera wrote: post #456

Earlier quoted context omitted.

Someone should invent a sue-as-a-service ("SaaS") where you can just sue companies in a couple clicks if they shutdown your services or have bad account management that leads to downtime. Considering the problems are repetetetive, the legal documents can easily be templated and reused and the victim would not have to waste much time or effort in court. Scale the lawyers just like we scale cloud instances. Maybe even…

Isn't that what a class-action lawsuit is for?

I don't know how to start one. It would be nice to have an API to deal with that for me.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#483

Post by valenterry »

derefr wrote: post #421
valenterry wrote: post #392

Earlier quoted context omitted.

GCR is deprecated and I'm using Artifact Registry. (sorry for the confusion) That is not backed by GCS buckets - if it were, I'm sure that I would have found this solution while searching the web. But even if: I would like to e.g. keep the latest 100 images always. I doubt this would be possible with a simply GCS polcy without writing custom code or something like a cron job.

> But even if: I would like to e.g. keep the latest 100 images always. I doubt this would be possible with a simply GCS polcy without writing custom code or something like a cron job. https://cloud.google.com/storage/docs/lifecycle#numberofnewe... > GCR is deprecated and I'm using Artifact Registry. (sorry for the confusion) You're right that this functionality seems to not be built into the Artifact Registry backend…

> https://cloud.google.com/storage/docs/lifecycle#numberofnewe...

That is object specific though, so probably won't work unless I use exactly one image.

> derefr 3 hours ago | parent | context | flag | on: Tell HN: Google Cloud suspended our production pro...

> But even if: I would like to e.g. keep the latest 100 images always. I doubt this would be possible with a simply GCS polcy without writing custom code or something like a cron job.

https://cloud.google.com/storage/docs/lifecycle#numberofnewe...

> > GCR is deprecated and I'm using Artifact Registry. (sorry for the confusion) > > You're right that this functionality seems to not be built into the Artifact Registry backend (and that's weird†), but it does still exist: see https://github.com/GoogleCloudPlatform/gcr-cleaner (found linked from https://cloud.google.com/artifact-registry/docs/docker/manag...), and specifically the `keep` flag for it.

No, it does not "exist". It's either builtin and then it exists, or it doesn't. What you linked is a way for me to build it myself. And I found this AND this solution is even linked in the years old Google ticket. And guess what, they didn't build it. On AWS no problem. As I said: years behind.

Sure, I can setup my own cron job (or here cloud run function / github action). But that's not what I expect from a leading cloud vendor. This is not a niche feature!

Please don't defend it, Google doesn't deserve it. Credits to whoever build the 3rd party solution, but Google really failed here.

> Depending on how you design the client, it can also "mandate manual usage" — i.e. ensure that the developer is interactively running the process for the process to proceed

Just no.

Let's face it: Google is just too incompetent to do it. Not the developers there, but the company as a whole in the way it is organized. Even IF it were as you said and it would be a philosophy, they could say that close the ticket, but it's still open.

I can list you dozens of similar things with GCP and related Google services.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#485

Post by eastbound »

intellectronica wrote: post #245
paskozdilar wrote: post #202

Earlier quoted context omitted.

> These mistakes are relatively easy to prevent. Assuming one knows about them. How would one learn about them, without making the same mistakes themselves?

Most of it will actually be documented by your provider, and is often pretty obvious. For example, if you're paying with card, have at least one extra as backup payment method (which most providers allow and recommend). For extra safety: make one of these cards a pre-paid debit card loaded with enough money to pay for at least one month. The one thing you don't want to happen is to miss a payment, which could happen…

No.

When the due invoice represents less than 5% of your lifetime value, the least they can do is eat the cost and wait for you to resolve the payment, because, at worst, they’ll lose 5%.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#486

Post by samstave »

samstave wrote: post #436
theshrike79 wrote: post #257

Earlier quoted context omitted.

Never mess with Ad Words, that makes the Alphabet Beast angry every time. I've heard the exact same Ad Words story a few times now, someone used their CC or had at one point in the distant past used with Ad Words and the system flagged it. Everything gone with no warning, no explanation and no way to complain. Even getting to the front page of HN didn't work =)

Someone needs to pipe ad-words into DALLE and see what the ad-words-as-prompts-as-an-AI-service pumps out. Im out of credits at the moment, else I'd do it.

OK - I am a fully paid person on DALLE and MIDJOURNEY. Someone give me some google adwords prompts to pipe to these "things" (scary fn things - artists are dead)

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#487

Post by samstave »

belter wrote: post #162
hazbo wrote: post #124

A few years ago I was working at a startup and we had just started moving some stuff over from AWS to GCP. Things were going pretty good with GCP until one day they pulled the plug on everything with no explanation. It turns out that our company credit card details had been fraudulently used without our knowledge. The criminal had decided to use the card to buy Google Ad Words or something like that - this is the sam…

Sounds like those Whiteboard interviews need to incorporate Graph Deterministic Algorithms for Highly-Dynamic Networks...

https://i.imgur.com/x8JPkGO.png

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#489

Post by belorn »

lupire wrote: post #296
belorn wrote: post #227

Earlier quoted context omitted.

It all depend on the reason and target of the regulation. Patients might have historically liked doctors more when they prescribed cocaine, alcohol and morphine for most ailments, but then the target of modern regulation is not customer short-term happiness. It is health. The issue of regulating big industries and big tech in particular is what outcomes we want to avoid and how a healthy market can be created where o…

You are arguing against yourself. Now, only drug addicts who ignore laws can get painkillers.

Back in the day, if you had an infection in the leg they would bring a hacksaw and cut it off, giving you some whiskey to dull the pain.

I prefer modern medical system with antibiotics, anti-virals and anti-inflamatory drugs.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#490

Post by samstave »

staticassertion wrote: post #326
hazbo wrote: post #124

A few years ago I was working at a startup and we had just started moving some stuff over from AWS to GCP. Things were going pretty good with GCP until one day they pulled the plug on everything with no explanation. It turns out that our company credit card details had been fraudulently used without our knowledge. The criminal had decided to use the card to buy Google Ad Words or something like that - this is the sam…

I hear way too many stories like this about Google products. Whether it's Youtube, AdWords, GCP, or anything else - you get blackholed by them and there's zero recourse. I just can't trust Google for something like running production services.

https://i.imgur.com/0WqDpRV.png
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