My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…
Had to deal with this recently. My iPhone's screen stopped working suddenly right before I was due to travel. Apple authorized service center in India said it will take 2-3 weeks to send and get it back from repair center. I decided to take it with me on my travel and just strolled into an apple store in Dubai mall the next day. It was fixed in literally 40 minutes there. It's surprising how Dubai with such a low pop…
Dubai allows Apple to open stores freely without needing local partners, and has the added benefit of being a travel hub, so the size of the market is far bigger than the local population. It makes perfect sense.