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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#371

Post by tverbeure »

nibbleshifter wrote: post #349
tverbeure wrote: post #263

Earlier quoted context omitted.

I’m anecdotally writing this on a 2012 15” rMacBook Pro that aside from some battery replacements just doesn’t want to die… It blows all the “premium” work laptops out of the water.

In many cases a battery replacement = dead. Im unsure about the 2012 MBP (not having had one), but if its an internal battery, battery death usually means user unfixable, for most users.

It’s not supposed to be user replaceable, but there are plenty of kits and YouTube videos available on how to do it.

Re: MacBook Air M1 screen crack for no apparent reason

#372

Post by drusepth »

londons_explore wrote: post #302
sackerhews wrote: post #259

My friends iPhone got replaced 3 times, every single time the same fault. Something to do with audio interface going missing and mic not working. His next phone was an Android. I remember looking it up and there were rumours that Apple had initially acknowledged this fault and replaced them with no questions asked but then withdrawn the memo.

Many faults like this are caused by some behaviour of your friend that none of Apples internal testers did. For example, maybe your friend used a specific app that no tester every used. I remember once a big company doing an emergency product recall because they hadn't tested putting the product in fleece lined pockets. If you put it in fleece lined pockets, it wouldn't boot anymore due to the static discharge of the…

In other words, OP was just Using It Wrong.

Re: MacBook Air M1 screen crack for no apparent reason

#373

Post by rejor121 »

TheDong wrote: post #100
umvi wrote: post #72

Earlier quoted context omitted.

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

People just don't understand how good desktops are, right? On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply. And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop…

It is pretty appalling. Much better to go through the hassle to bring my portable, solar rechargeable 1200 watt power generator onto the plane than it is to fork over the extra cash for those silly little lap warmers.

Re: MacBook Air M1 screen crack for no apparent reason

#375

Post by vineyardmike »

threeseed wrote: post #214
thomas-st wrote: post #61

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

I just had my 14" M1 MacBook Pro screen crack a few days ago and it was replaced for free. Be curious about your circumstances whether it was repaired at an Apple Store and when this happened. Perhaps there is a policy that isn't being disseminated around properly.

My partner used to work as an apple support person. People break their shit all the time and try to pretend it wasn’t their fault because they don’t want to pay for a repair. How you ask and call has a huge impact on your success.

Another big impact: your purchase history. If you’ve owned every iPhone for the last decade and purchase it as soon as it comes out they will be much more lenient when you tell them it was cracked in box than if you have a single second hand iPhone SE that is cracked and the crack “totally happened on its own”. They want to protect their valuable customers.

But also as other commenters have said, it’s possible that apple knows this is a real issue and is addressing it differently now.

Re: MacBook Air M1 screen crack for no apparent reason

#376

Post by tverbeure »

legitster wrote: post #285
tverbeure wrote: post #263

Earlier quoted context omitted.

I’m anecdotally writing this on a 2012 15” rMacBook Pro that aside from some battery replacements just doesn’t want to die… It blows all the “premium” work laptops out of the water.

> It blows all the “premium” work laptops out of the water. I disagree. I loved my Thinkpad T450s so much I bought an identical used machine when I quit the job. Since then it's been stepped on, dropped onto concrete multiple times, had beer and wine spilled on the keyboard. It cost me $250 + $100 for a battery replacement + $34 for a new keyboard (when the wine spilled on it, it still worked but the keys were sticky…

My daily Linux driver is a ThinkPad X220. $75 on eBay + another $120 for IPS LCD screen and an SSD. I use it when it really need Linux or when I’m on the go and don’t want to carry a 15” laptop. I wish they still had 1080p conversion kits for that one…

But my current Dell Precision from work is a spectacular nightmare POS.

Re: MacBook Air M1 screen crack for no apparent reason

#377

Post by kayodelycaon »

copperx wrote: post #325
lttlrck wrote: post #292

Earlier quoted context omitted.

I had to check.. $179!! That's amazing.

Cheaper than a Chromebook! It looks like I'll have to buy one.

Depends on the Chromebook. I've got a $99 one and it's surprisingly decent: https://www.bestbuy.com/site/lenovo-chromebook-3-11-6-hd-lap...

The trackpad works better than any windows laptop I've used.

Re: MacBook Air M1 screen crack for no apparent reason

#378

Post by acdha »

legitster wrote: post #334
acdha wrote: post #300

Earlier quoted context omitted.

This is lazy trolling - maybe it’s true in your personal experience but there are tons of people who can say anything you want for n=1-2. If you want to do more than rehash 4 decades of “PC/Macs suck” forum posts, try finding some hard stats on resell value or enterprise fleet longevity.

I'm not trying to make a case that Macs are inferior. A Nissan is a much crappier car than a BMW, but I would bet on the crappier Nissan to run much longer without need of serious maintenance.

You know what would help? Data! Your car analogy is backed by decades of that being available from a slew of organizations.

Computers are harder to get that for, especially when you have to correct for things like whether different classes of buyer have notably different habits.

Re: MacBook Air M1 screen crack for no apparent reason

#379

Post by jerryjerryjerry »

adhesive_wombat wrote: post #293
haunter wrote: post #157

Earlier quoted context omitted.

And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…

If I had $500, I'd get a second hand ThinkPad. Gets you a lot more computer than a $500 semi-disposible thermally-crippled mehbook. My T440s is still going strong, and that was second hand back in 2016 (I did upgrade to an FHD matte screen). They're not quite as good as they used to be though, the T580 definitely feels like a step down in build quality. I may consider a Framework next go-around but for now, that's my…

oh man, I'm also typing on my T440p now, and yes, it's still running strong and healthy without much to complain.

Re: MacBook Air M1 screen crack for no apparent reason

#380

Post by parasubvert »

josephcsible wrote: post #364
parasubvert wrote: post #356

Earlier quoted context omitted.

Which is nonsense, the whole point of insurance (and why most people should purchase insurance) is to pool risk so to cover high costs that most can’t afford for themselves.

GP is saying that insurance makes sense for things too expensive to replace on your own, like houses and cars, but not cheaper things like consumer electronics.

Consumer electronics in the thousands of dollars I would definitely want insurance for.
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