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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#321

Post by Beltalowda »

Kaze404 wrote: post #255
r3012 wrote: post #243

Earlier quoted context omitted.

> The bullshit thing in my mind is that Apple took away the ability for store staff to make discretionary calls to bypass stuff like this and do what’s right for the customer. It could be that, or retail workers are sick of us and aren't making calls in our direction anymore. https://www.businessinsider.com/retail-workers-leaving-quit-...

Who is "us" here? Abusive customers? I can't fathom someone coming into a store being nice as expected and a retail over fucking them over just because.

It's ... complicated.

I worked as a tech guy in a store for about three years, more than 15 years ago. I had a lot of autonomy in deciding what I could and couldn't do, what I would charge, whether I would waive charged, etc.

At some point you just get jaded. You have this nice guy and it's all fine and you even go beyond what you need to do for them (sometimes even taking things home because they really needed it at 9am in the morning) and they're so thankful. And then they show up three days later even though you TOLD THEM you would take in home in the evening so they could have it by 9am the next day and they will shout at you over the €40 we agreed on like you just punched them in the face.

Then there are the people who will physically threaten and even assault you... Had a few cases of that too.

For those (profoundly) negative interaction you may have had a whole bunch of positive interactions, but negative interactions just register so much stronger. When you drive or cycle to work you may encounter hundreds or even thousands of other cars, but you only remember that one asshole.

It's been a long time since I worked there, and I've had some time to reflect on things and my attitude when I worked there, and I'm also a bit older now. But if you're in the thick of it in your 20s ... yeah, it's complicated. If you're not careful you get jaded, start treating everyone like a potential asshole, and after a few years it becomes harder and harder to really care like you probably should and did when you first started.

And for what it's worth, I do miss that job sometimes; I could really help regular folks in a very direct and satisfying way that I rarely do as a software developer.

Re: MacBook Air M1 screen crack for no apparent reason

#322

Post by tokamak-teapot »

999900000999 wrote: post #280

I can say without a doubt, the Mac minis are really good though. It should be illegal to sell a desktop computer with a hard drive that can never be replaced. All hard drives go bad eventually, and while my 2012 Mac mini allowed me to keep swapping out the hard drive. Which made it a great computer up until I kind of retired it when I bought a new m1 Mac mini. The current m1 Mac minis are all guaranteed to die within…

Can you connect an SSD via USB-c and boot from it instead, once the internal drive dies?

Re: MacBook Air M1 screen crack for no apparent reason

#323

Post by [deleted] »

sseagull wrote: post #234
pmontra wrote: post #193

Earlier quoted context omitted.

My work is done almost 100% at a desk, in different rooms of my home depending on the season (some get too cold or too hot) or on a whim. A desktop won't do. And sometimes I really take my laptop to somewhere else.

Different strokes for different folks and all, but it's hard for me to imagine this. I have 3 large monitors, so even if I had a laptop I would want to move those around as well. After working with large monitors, I don't know how anyone gets serious work done on a laptop screen. I do have a laptop, but it is relatively inexpensive and used mostly as a thin client to my desktop (as others have mentioned). Edit: I wil…

[deleted]

Re: MacBook Air M1 screen crack for no apparent reason

#324

Post by SCUSKU »

eastdakota wrote: post #317

I had a brand new MacBook Air M2 whose trackpad arrived cracked. Didn’t even know there was glass in the trackpad. For the first few hours of using it I thought it was a hair or something that had fallen on it. Kept trying to wipe it away and triggered all sorts of gestures.

Did you keep it? Or did you return it? What did you end up doing?

Re: MacBook Air M1 screen crack for no apparent reason

#325

Post by copperx »

lttlrck wrote: post #292
jackmott42 wrote: post #181

Earlier quoted context omitted.

I bought a Framework laptop, new screen is cheap and very very easy to swap in yourself.

I had to check.. $179!! That's amazing.

Cheaper than a Chromebook! It looks like I'll have to buy one.

Re: MacBook Air M1 screen crack for no apparent reason

#326

Post by _ph_ »

0000011111 wrote: post #15
deanCommie wrote: post #12

Earlier quoted context omitted.

Dear Giancarlo, Please buy a MacBook Pro - the new M1 and M2 models are nice, thick, sturdy, comfortable, fast, and have a beast of a battery. The Macbook Air line is specifically for the non-Pro consumer who values portability and size over everything else. Sincerely, Anyone that can Google this.

I think the keyboards are sub par on the pro and Air models.

The keyboard on the M2 Air is probably the best laptop keyboard I ever had.

Re: MacBook Air M1 screen crack for no apparent reason

#327

Post by haunter »

adhesive_wombat wrote: post #293
haunter wrote: post #157

Earlier quoted context omitted.

And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…

If I had $500, I'd get a second hand ThinkPad. Gets you a lot more computer than a $500 semi-disposible thermally-crippled mehbook. My T440s is still going strong, and that was second hand back in 2016 (I did upgrade to an FHD matte screen). They're not quite as good as they used to be though, the T580 definitely feels like a step down in build quality. I may consider a Framework next go-around but for now, that's my…

Agreed. I have some i5 x230 Thinkpdads from eBay and they are all perfectly fine with new SSD + maxed out RAM

Re: MacBook Air M1 screen crack for no apparent reason

#328

Post by thrown_22 »

wackget wrote: post #311
Spooky23 wrote: post #196

Earlier quoted context omitted.

You only hear about it because it’s Apple and they have like 6 SKUs of products that they sell millions of. When the batteries bulge or screens fail on some random Dell made by a subcontractor in Vietnam, nobody cares as they have like 80 models of laptop for every market segment. The bullshit thing in my mind is that Apple took away the ability for store staff to make discretionary calls to bypass stuff like this an…

That's just patently untrue. There have been countless widespread stories of non-Apple devices failing, batteries exploding etc. Stop defending trillion dollar companies like they're your friends.

That's not what OP meant.

We get to see every failure mode of apple devices because they are so homogeneous and sold in very high numbers. By comparison the asus xifudjeh-9938293-ax-2021-ab-? has maybe a few hundred units sold world wide.

Re: MacBook Air M1 screen crack for no apparent reason

#329

Post by r3012 »

Kaze404 wrote: post #255
r3012 wrote: post #243

Earlier quoted context omitted.

> The bullshit thing in my mind is that Apple took away the ability for store staff to make discretionary calls to bypass stuff like this and do what’s right for the customer. It could be that, or retail workers are sick of us and aren't making calls in our direction anymore. https://www.businessinsider.com/retail-workers-leaving-quit-...

Who is "us" here? Abusive customers? I can't fathom someone coming into a store being nice as expected and a retail over fucking them over just because.

I was using us to mean all customers in Apple Store.

The stories from winter when there was unionization talk were horrific.

https://www.businessinsider.com/apple-employees-plan-walkout...

I don’t know, but if it were me being subjected to that, all customers would likely start looking the same and I’d probably not be sympathetic to giving them the benefit of the doubt. I definitely could be wrong but I suspect there are a lot of tired retail workers out there.

Re: MacBook Air M1 screen crack for no apparent reason

#330

Post by krono »

This also happened to my own 2019 16" Intel MacBook Pro, and an acquaintance with that same model laptop even had it happen twice - to both the original and the replacement screen.

In all cases it wasn't a full crack but rather some sort of depression/fold mark, starting near but not touching the bottom edge, and all shared a similar bendy shape.

We both individually got the standard "first time we're seeing this" when first contacting support, and also both felt there was some sort of unnatural/forced tight-lipness or non-responsiveness in response to any speculation as to the cause.

To me this behaviour indicated that they were not particularly happy with either the responses they were giving, the nature of the request, or whatever obvious or non-obvious consequences any of this would have for either party.

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