MacBook Air M1 screen crack for no apparent reason • Hacker News Board

Re: MacBook Air M1 screen crack for no apparent reason

#271

Post by bsuvc » Mon, Aug 15, 2022, 10:45 PM UTC

sseagull wrote: post #138

TheDong wrote: post #100

Earlier quoted context omitted.

People just don't understand how good desktops are, right? On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply. And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop…

I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops

I mostly work outside in an Adirondack chair, so for me, it does make sense to optimize for mobility.

I don't have a Mac though... Dell XPS 13 running Ubuntu works great for me. Never had an issue with the three I've had over the years.

Re: MacBook Air M1 screen crack for no apparent reason

#272

Post by jdshaffer » Mon, Aug 15, 2022, 10:45 PM UTC

JustSomeNobody wrote: post #253

z9znz wrote: post #179

Earlier quoted context omitted.

> And that’s why most people buy $500 laptops. Most people is a sketchy expression, but I would venture a guess that "most people" buy cheap laptops because they don't really care, they don't know how to adequately judge which ones are worth more, and they also just don't want to spend much on a computer. It's hard to imagine, but "most people" actually care little about computers.

I needed a new laptop last year. I decided to care less about my computer and so I chose not to get another Mac. Got a small Lenovo instead. Runs great with Linux. Does exactly everything I need it to do.

I've been pondering doing something similar myself. If you don't mind my asking, which Lenovo did you get and which Linux variant does it seem to play nice with? :-)

Re: MacBook Air M1 screen crack for no apparent reason

#273

Post by lawgimenez » Mon, Aug 15, 2022, 10:46 PM UTC

This is worrying, my wife just bought the same exact model a few months ago. In my country there is no Apple Store.

Re: MacBook Air M1 screen crack for no apparent reason

#274

Post by londons_explore » Mon, Aug 15, 2022, 10:46 PM UTC

maerF0x0 wrote: post #50

> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.

There is almost certainly a team at Apple with a very keen eye on this - many teams in fact - everyone from PR ready to do damage control to manufacturing trying to not make it happen anymore to engineering trying to come up with a fix or workaround to stop more screens in already sold products breaking.

But none of those teams are allowed to make any noise externally till legal has fully understood the issue and decided what damage 'admitting' to the fault might cause in any potential future lawsuit. That's why it appears Apple isn't paying attention.

Re: MacBook Air M1 screen crack for no apparent reason

#275

Post by Maursault » Mon, Aug 15, 2022, 10:47 PM UTC

peppertree wrote: post #16

Impact at the edge of screen created microscopic crack. Thermal change caused the crack to spread. It happens all the time with vehicle windshields.

It is possible many or most of the reported screen cracks are due entirely to thermal changes. The M1 MacBook displays are made of glass. Glass is a poor thermal conductor and rapid changes in temperature will create stress fractures in the glass that will eventually crack. When heated, thin glass begins to crack.

Let's say, for argument's sake, the OP has their desk in front of a window. At night, temperatures go down, and in the morning, sunlight provided enough thermal change fast enough to cause a small crack, which expanded with stress. I'm not saying that is what happened, just that thermal stress can explain a lot.

Voices can already be heard that Apple's product can't even handle sunlight. But it isn't sunlight, it is the delta-T over delta-t the change in temperature over time. Taking a device in thermal equilibrium of an air conditioned environment outside into a hot car will crack the glass with no impact event. Happened to me. I was holding an iPad in my hands in front of me, and I saw the glass crack, and I knew immediately what I did wrong. The change in temperature was too extreme and too fast.

Re: MacBook Air M1 screen crack for no apparent reason

#276

Post by bubblethink » Mon, Aug 15, 2022, 10:47 PM UTC

mkagenius wrote: post #66

My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…

The trick here is to buy Thinkpads which come with international warranty and accidental damage protection. In fact, the warranty/ADP is mostly useful in international scenarios because within the US, you can buy parts pretty easily on ebay.

Re: MacBook Air M1 screen crack for no apparent reason

#277

Post by nickjj » Mon, Aug 15, 2022, 10:48 PM UTC

comprev wrote: post #258

z9znz wrote: post #179

Earlier quoted context omitted.

> And that’s why most people buy $500 laptops. Most people is a sketchy expression, but I would venture a guess that "most people" buy cheap laptops because they don't really care, they don't know how to adequately judge which ones are worth more, and they also just don't want to spend much on a computer. It's hard to imagine, but "most people" actually care little about computers.

For many people outside of HN demographic $500 is a lot of money for "a computer" A macbook would be like buying a top spec Mercedes when all they need is a no frills base model Ford.

> For many people outside of HN demographic $500 is a lot of money for "a computer"

It would be but it's also kind of overkill based on the specs you can get nowadays for general computer usage.

I recently picked up a $399 15.6" Lenovo laptop new on Amazon for a family member. It has all of the important stats for a regular user. A 1080p display, fairly light, 11th gen Intel CPU (i3), 8gb of memory and most importantly an SSD. It's lightning fast for browsing the web, working with Excel and playing browser games.

If you did care more about development they have a 20gb of memory version with a 512 GB SSD for $540 and a 36gb of memory version with a 1 TB SSD for $630.

Re: MacBook Air M1 screen crack for no apparent reason

#278

Post by analog31 » Mon, Aug 15, 2022, 10:48 PM UTC

haunter wrote: post #157

thomas-st wrote: post #61

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…

There must be a market for expensive new laptops, because there is a bustling market for refurbished ones -- my source of new gear.

But I have a hunch Apple will make good on this.

Re: MacBook Air M1 screen crack for no apparent reason

#279

Post by 2OEH8eoCRo0 » Mon, Aug 15, 2022, 10:49 PM UTC

legitster wrote: post #200

I still don't understand the appeal of aluminum/glass construction. I couldn't think of a worse set of materials to make a laptop out of. For comparison, nearly every other ultrabook manufacturer has moved onto magnesium or carbon fiber for chassis construction. Both materials are much physically stronger, lighter, and (most importantly, imho) offer more intrinsic shock protection. I know people enjoy the "luxury" lo…

My friends vehicle hit an IED in Afghanistan. Everyone's personal MacBooks that were inside broke but his Toshiba was fine.

Re: MacBook Air M1 screen crack for no apparent reason

#280

Post by 999900000999 » Mon, Aug 15, 2022, 10:50 PM UTC

I can say without a doubt, the Mac minis are really good though.

It should be illegal to sell a desktop computer with a hard drive that can never be replaced.

All hard drives go bad eventually, and while my 2012 Mac mini allowed me to keep swapping out the hard drive. Which made it a great computer up until I kind of retired it when I bought a new m1 Mac mini.

The current m1 Mac minis are all guaranteed to die within 10 years when the hard drives fail. Sure, you can do an aftermarket replacement, sure, I guess you could weld a new hard drive in .

But most people are going to just throw them out and buy new ones. I imagine depending on your usage, you might blow out your unreplaceable hard drive even sooner. Won't surprise me if these drives start failing within five or even 3 years for people storing tons of large files

Say you make a lot of 4K and 5K movies, I can't imagine a tiny 256 SSD getting files written to it, and delete it from it over and over again will last that long.