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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#311

Post by wackget »

Spooky23 wrote: post #196
maerF0x0 wrote: post #50

> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.

You only hear about it because it’s Apple and they have like 6 SKUs of products that they sell millions of. When the batteries bulge or screens fail on some random Dell made by a subcontractor in Vietnam, nobody cares as they have like 80 models of laptop for every market segment. The bullshit thing in my mind is that Apple took away the ability for store staff to make discretionary calls to bypass stuff like this an…

That's just patently untrue. There have been countless widespread stories of non-Apple devices failing, batteries exploding etc.

Stop defending trillion dollar companies like they're your friends.

Re: MacBook Air M1 screen crack for no apparent reason

#312

Post by filmgirlcw »

tamrix wrote: post #156
mkagenius wrote: post #66

My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…

Lenovo and Dell will do next day business support. Apple needs to up their game if they want to be taken seriously for business needs.

Apple does next day business support. The problem is, they don’t do it internationally in every market (though it is in a lot of them). But if you buy enough product from them or pay for the Apple Care Enterprise, they’ll do on-site or next-day repairs.

Re: MacBook Air M1 screen crack for no apparent reason

#313

Post by ok123456 »

surfpel wrote: post #294
ok123456 wrote: post #265

Earlier quoted context omitted.

Except the Mercedes is actually repairable.

For most people, you'll have to take it to the mechanic and it'll cost you an arm and a leg... wait that sounds familiar...

You can take it to an independent repair shop. There's a supply chain of repair parts. Mercedes doesn't try to use trademark laws and DRM to stop you from using a third-party water pump.

Re: MacBook Air M1 screen crack for no apparent reason

#314

Post by lttlrck »

sseagull wrote: post #138
TheDong wrote: post #100

Earlier quoted context omitted.

People just don't understand how good desktops are, right? On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply. And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop…

I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops

You don't have to travel much at all before a laptop is essential.

And at that point I'd imagine it's way easier to optimize for mobility, for a vast majority of people - unless they're working entirely in virtual workspaces/the cloud - in which case a laptop is perfectly fine anyway.

Re: MacBook Air M1 screen crack for no apparent reason

#315

Post by acdha »

brewdad wrote: post #178
wtallis wrote: post #80

Earlier quoted context omitted.

Is a desktop whose price doesn't include any display really the best comparison you could come up with for a discussion of laptop display repairs?

The beauty of the desktop is that you can buy a display that fits your budget and needs. A desktop monitor that's equal to a typical 1080 laptop display can be had for $150. If you need something better, you can spend more but very few people will need to spend more than $500. If it breaks, you plug in a new one at 1/3 to 1/2 the cost of the laptop repair with the only downtime being how long it takes to drive to the…

This is like saying that you don’t think formalwear is a good deal because your Costco jeans are more durable. Desktops are great, I heartily recommend using them instead of laptops for most people, but it’s not especially revelatory to point out that laptops make design trade offs to hit their size & battery trade offs.

Re: MacBook Air M1 screen crack for no apparent reason

#317

Post by eastdakota »

I had a brand new MacBook Air M2 whose trackpad arrived cracked. Didn’t even know there was glass in the trackpad. For the first few hours of using it I thought it was a hair or something that had fallen on it. Kept trying to wipe it away and triggered all sorts of gestures.

Re: MacBook Air M1 screen crack for no apparent reason

#318

Post by KennyBlanken »

AussieWog93 wrote: post #305

Really interesting to hear so many people having had experiences with Apple support. I recently bought a 10 year-old iMac second hand from Cash Converters, which I promptly softbricked the day after purchase (bad Bootcamp install + firmware password). I took it in to the Apple Store, and despite the fact that it was 10 years old and used, they contacted the engineers in Cupertino to get the firmware unlock key, refor…

I've owned macs for decades and every single time there's been a problem or defect, they have been gaslighting assholes the whole time. Things were particularly bad when the only way to get a laptop repaired was to ship it to their repair facility in Texas. Weeks of waiting, only to get the machine shipped back to you with a letter saying they found nothing wrong.

Apple is infamous for "secret" recalls that staff will never mention unless you specifically know about them in advance.

One example: I had a Retina MBP with the infamous antiglare-flaking problem, which Apple was sued over and initiated a secret warranty extension program for people who complained...but the settlement did not require notifying owners of said extension. I assumed they weren't doing repairs until I heard about the program second-hand...a year after they stopped doing it.

Re: MacBook Air M1 screen crack for no apparent reason

#319

Post by throwoutway »

AussieWog93 wrote: post #305

Really interesting to hear so many people having had experiences with Apple support. I recently bought a 10 year-old iMac second hand from Cash Converters, which I promptly softbricked the day after purchase (bad Bootcamp install + firmware password). I took it in to the Apple Store, and despite the fact that it was 10 years old and used, they contacted the engineers in Cupertino to get the firmware unlock key, refor…

Both of your examples are software related. In my experience, anything hardware related Apple tends to shift the blame to the consumer. I wonder how much of their profits are based on repairs.

Re: MacBook Air M1 screen crack for no apparent reason

#320

Post by slicer2 »

z9znz wrote: post #198
runjake wrote: post #183

Earlier quoted context omitted.

Right, that's why they said "outlier". Most people aren't going all around the country and multiple other countries. Most people sit at home on a computer, and sit at work on another computer. Like you, I am also an outlier, using my MacbBok all over Hades.

That also suggests that modern tech workers who have a hybrid work arrangement are outliers. That's getting to be a pretty large group. Heck, even before COVID, my previous company only gave out laptops. Those things would get moved all around the office - from desk to desk, to multiple conference and meeting rooms, home, etc. This has been the norm for at least 5 years in my experience.

From my experience it's better to use both laptop and workstation. When I'm normally working I use the comfort/performance of the workstation, when I'm on the move I can use the portability of the laptop.

Basically all developers I know have "hybrid work arrangement", working some days from home/travels and some from office. They all remotely connect to their workstation at work either from their home computer of from laptop when traveling.

Maybe it depends on type of development or age of developers, but I'm not 20 anymore and laptop is an ergonomic nightmare. If you want to use it for a longer period of time and avoid health issues you should get an external keyboard/mouse/screens anyway. Which means you just recreated workstation, but it costs more money, has worse performance and all kinds of issues while connecting so much stuff to it.

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