Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

MacBook Air M1 screen crack for no apparent reason

origin-discussions2-us-dr-prz.apple.com

Post reply on HN
Print view View original

71–80 of 588 posts

Re: MacBook Air M1 screen crack for no apparent reason

#71

Post by kylehotchkiss »

conductr wrote: post #37
giancarlostoro wrote: post #9

Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.

I've had my M2 MBA for a few weeks now and it just feels flimsy. I am not surprised this is happening at all. I used the MBA'2013 for all these years and never once did I think it was heavy/thick. The aluminum shell it was in felt solid, this one feels like it's as thick as a coke can.

I just got mine, but I disagree about feeling flimsy. The metal doesn't feel as thick as a MBP but I don't think I could bend it while it's closed.

I recommend taking a trip to best buy and feeling around the windows models on display to inspire more confidence in your new MBA :)

Re: MacBook Air M1 screen crack for no apparent reason

#72

Post by umvi »

thomas-st wrote: post #61

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809

My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

Re: MacBook Air M1 screen crack for no apparent reason

#73

Post by LeifCarrotson »

deanCommie wrote: post #12
giancarlostoro wrote: post #9

Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.

Dear Giancarlo, Please buy a MacBook Pro - the new M1 and M2 models are nice, thick, sturdy, comfortable, fast, and have a beast of a battery. The Macbook Air line is specifically for the non-Pro consumer who values portability and size over everything else. Sincerely, Anyone that can Google this.

Thick? Sturdy? They're 15mm/0.61 inches thick. Most of that is used up by the base, the screen is a terrifyingly flimsy 3.6mm thin.

Comfortable? The key travel is 1mm. I'd hardly call that comfortable, that's a concession to thin-ness.

And they're not that fast just looking at power specs - the new processors are impressively efficient, but if they prioritized professional performance and effective heat dissipation over being skinny, just imagine what that efficient processor could do with 70% more power dissipation/heat removal.

Also, "fast" and "beast of a battery" may be true for now, but in a few years, when memory and storage are cheaper and faster, you won't be able to update, and when your battery starts to degrade you won't be able to click in a new one. Again, because long-term performance, upgradeability, and repairability have been sacrificed for the sake of thin.

Re: MacBook Air M1 screen crack for no apparent reason

#74

Post by peppertree »

kjkjadksj wrote: post #43
peppertree wrote: post #16

Impact at the edge of screen created microscopic crack. Thermal change caused the crack to spread. It happens all the time with vehicle windshields.

Then why hasn’t it happened for other macbooks? The corners of my 2012 are noticeably deformed from impacts and the screen is fine

The fracture pattern depends on the direction of impact. It's easily verifiable under a microscope. From the thread it sounds like Apple did indeed verify them with a microscope. However people are not always rational, especially when money is involved.

Re: MacBook Air M1 screen crack for no apparent reason

#75

Post by notsapiensatall »

geraldwhen wrote: post #55
eastbound wrote: post #7

Earlier quoted context omitted.

Most electronics including Apple mention that they’re rated for 35°C while working and 40°C while off. After a single year, most of Apple warranties void out.

You use your laptop outside a lot?

Of course, portability is the point of a laptop. Absent precipitation, I'd rather use one in a park than indoors.

Re: MacBook Air M1 screen crack for no apparent reason

#77

Post by jug »

maerF0x0 wrote: post #50

> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.

Yeah these kinds of en masse reports have resulted in an Apple response in the past so here’s hoping for everyone subject to this. They use to be awfully reluctant though. An article in mainstream news and sustained pressure should help.

Re: MacBook Air M1 screen crack for no apparent reason

#79

Post by cmatthias »

vbezhenar wrote: post #70
scottydelta wrote: post #39

Earlier quoted context omitted.

It's impossible to do self repairs on macbooks these days. Apple intentionally solders all the components together to prevent self repair. Even the battery is soldered to the system. https://9to5mac.com/2019/07/12/2019-13-macbook-pro-teardown/

You can use heater and solvent to deal with glue. It's not impossible. Not DYI-friendly - for sure.

> DYI

Do Yourself It?

Re: MacBook Air M1 screen crack for no apparent reason

#80

Post by wtallis »

umvi wrote: post #72
thomas-st wrote: post #61

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

Is a desktop whose price doesn't include any display really the best comparison you could come up with for a discussion of laptop display repairs?
Post reply on HN