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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#181

Post by jackmott42 »

haunter wrote: post #157
thomas-st wrote: post #61

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…

I bought a Framework laptop, new screen is cheap and very very easy to swap in yourself.

Re: MacBook Air M1 screen crack for no apparent reason

#182

Post by BitwiseFool »

maerF0x0 wrote: post #50

> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.

Folks like you and I can interpret it this way, but the accountants and engineers at Apple would have to provide much more rigorous evidence to the high level executives that would need to sign off on some remediation program, recall, or redesign. Granted, at a lower level it could be used as justification to look into more rigorous/empirical investigation.

Re: MacBook Air M1 screen crack for no apparent reason

#183

Post by runjake »

z9znz wrote: post #154
sseagull wrote: post #138

Earlier quoted context omitted.

I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops

> extreme outlier Contrary to popular myth, not all of us live and work in a basement. Myself and many people I know, my non-technical girlfriend included, use our laptops all around the country and in multiple other countries. I do agree about upgradeable and repairable, which is why the Framework laptop is getting pretty attractive. But there's still nothing that compares in performance and portability to my M1 Air…

Right, that's why they said "outlier". Most people aren't going all around the country and multiple other countries. Most people sit at home on a computer, and sit at work on another computer.

Like you, I am also an outlier, using my MacbBok all over Hades.

Re: MacBook Air M1 screen crack for no apparent reason

#184

Post by anakaine »

peppertree wrote: post #74
kjkjadksj wrote: post #43

Earlier quoted context omitted.

Then why hasn’t it happened for other macbooks? The corners of my 2012 are noticeably deformed from impacts and the screen is fine

The fracture pattern depends on the direction of impact. It's easily verifiable under a microscope. From the thread it sounds like Apple did indeed verify them with a microscope. However people are not always rational, especially when money is involved.

If you go through and read a few it becomes plain that there's a few themes emerging. Clean everything, lid closure.

I find it a bit laughable that they can "verify it under a microscope". The glass is present under tension, and a weak point releasing that tension could very well cause local divoting at the origin of the crack as the pressure is released towards that point and microsharding occurs.

Re: MacBook Air M1 screen crack for no apparent reason

#185

Post by jabbany »

deebosong wrote: post #172
jabbany wrote: post #123

Earlier quoted context omitted.

Actually it really isn't. The more expensive something is the higher the ongoing costs to maintain it. It's the same case with cars where more expensive ones are also more costly to maintain and fix. When people buy a more luxury item, it's because there is something about the item that they value where no cheaper equivalent exists. MacBooks certainly have several such features: quality of display, ecosystem integrat…

That's how I feel about bikes. I like that enthusiasts get the really nice fancypants stuff. But if I'm gonna be doing my own maintenance, and riding for durability along with functionality, then the lower end stuff ends up being more for me than the latest & greatest.

Yeah, I have a friend who has a nice fancy carbon fibre bike meanwhile I just have a random no-name brand because it does everything I need it to do for commuting and I don't care that it weighs several kilograms more...

Re: MacBook Air M1 screen crack for no apparent reason

#186

Post by kitsunesoba »

LeifCarrotson wrote: post #73
deanCommie wrote: post #12

Earlier quoted context omitted.

Dear Giancarlo, Please buy a MacBook Pro - the new M1 and M2 models are nice, thick, sturdy, comfortable, fast, and have a beast of a battery. The Macbook Air line is specifically for the non-Pro consumer who values portability and size over everything else. Sincerely, Anyone that can Google this.

Thick? Sturdy? They're 15mm/0.61 inches thick. Most of that is used up by the base, the screen is a terrifyingly flimsy 3.6mm thin. Comfortable? The key travel is 1mm. I'd hardly call that comfortable, that's a concession to thin-ness. And they're not that fast just looking at power specs - the new processors are impressively efficient, but if they prioritized professional performance and effective heat dissipation o…

I can see the merit in offering a “workstation” model that throws noise and heat out the window in favor of power, but as a native mobile dev who’s compiling all day I think the 14”/16” models make the right tradeoffs for the overwhelming majority.

No, my company provided work M1 Pro 16” isn’t going to beat my 5950X custom built tower or some of the high end Ryzen 6000 series laptops, but that’s fine. It’s still very fast and responsive while being inaudible 99% of the time, never hitting lap scorching temperatures, and having battery life measured in double digits.

I suspect that an unwieldy, hot, loud desktop replacement M-series machine would be very niche.

Re: MacBook Air M1 screen crack for no apparent reason

#187

Post by nice2meetu »

kergonath wrote: post #131
kjkjadksj wrote: post #43

Earlier quoted context omitted.

Then why hasn’t it happened for other macbooks? The corners of my 2012 are noticeably deformed from impacts and the screen is fine

> Then why hasn’t it happened for other macbooks? It most certainly has, but might not have been publicised. I remember some noise about iPhones screens failing in more or less exactly the same way ~10 years ago. These things are bound to happen regularly, but we don’t hear about it. Ion-exchange strengthened glass is resistant to microcracks, but even so fracture happens. > The corners of my 2012 are noticeably defo…

Deformed corner here too! it was sitting precariously on a pile of papers on top of a set of plastic drawers on top of a standup desk which was half raised (where the printer lives, was silly I know). My daughter came in and bumped the table and my open MacBook fell directly on the corner of the screen. It has a dent there now but no other damage

Re: MacBook Air M1 screen crack for no apparent reason

#188

Post by sitzkrieg »

nbzso wrote: post #180

First rule of a longtime Apple user: Never be an early adopter. Second rule of a longtime Apple user: Always use AppleCare+. Third rule of a longtime Apple user: When you have a problem with your beloved Apple hardware, always have a pile of cash on you, just in case.

if only there was some other approach!

Re: MacBook Air M1 screen crack for no apparent reason

#189

Post by ashildr »

cycomanic wrote: post #136
jabbany wrote: post #65

Earlier quoted context omitted.

Actually, windshield glass is designed to prefer cracking (and holding together) instead of shattering into chunks when it breaks like the side windows. Relevant video about this design: https://youtu.be/aAsUG-jbLlM?t=131 Computer screen glass is also usually laminated (though here the goal is to fuse the glass very closely to the LCD panel so there's no unsightly "air gap")

There used to be a science show on German television that always demonstrated interesting engineering science bits at prime TV hours (knoffhoff show). They demonstrated windscreen security glass by someone jumping on a large (2mx2m or more) sheet between two wooden blocks. It looked like someone jumping on a springboard. At the end another person tapped the side of the glass using a small hammer and the glass shatter…

Saying you are about 50 years old without saying you are about 50 years old :-)
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