This is a widespread issue, it's almost like the computers are designed for this to happen. I've seen Windows laptops without any glass protection at the front with better durability.
MacBook Air M1 screen crack for no apparent reason
151–160 of 588 posts
Re: MacBook Air M1 screen crack for no apparent reason
#152Earlier quoted context omitted.
Dear Giancarlo, Please buy a MacBook Pro - the new M1 and M2 models are nice, thick, sturdy, comfortable, fast, and have a beast of a battery. The Macbook Air line is specifically for the non-Pro consumer who values portability and size over everything else. Sincerely, Anyone that can Google this.
Thick? Sturdy? They're 15mm/0.61 inches thick. Most of that is used up by the base, the screen is a terrifyingly flimsy 3.6mm thin. Comfortable? The key travel is 1mm. I'd hardly call that comfortable, that's a concession to thin-ness. And they're not that fast just looking at power specs - the new processors are impressively efficient, but if they prioritized professional performance and effective heat dissipation o…
You don't have to imagine, the same processors are available in the Mini line and direct comparisons have been made in detail.
tl;dr if you have a use case where it's a significant difference you already know that.
Re: MacBook Air M1 screen crack for no apparent reason
#153Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.
> A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.
Dear Apple, your keyboard looks like an almost perfect arrangement of squares. The only problem is that it's not ergonomic. Humans prefer keys that are not flat, but slightly concave, for a more organic feel (for example). Style over function/ergonomics is not going to win me over.
Re: MacBook Air M1 screen crack for no apparent reason
#154Earlier quoted context omitted.
People just don't understand how good desktops are, right? On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply. And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop…
I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops
> extreme outlier
Contrary to popular myth, not all of us live and work in a basement. Myself and many people I know, my non-technical girlfriend included, use our laptops all around the country and in multiple other countries.
I do agree about upgradeable and repairable, which is why the Framework laptop is getting pretty attractive. But there's still nothing that compares in performance and portability to my M1 Air.
Re: MacBook Air M1 screen crack for no apparent reason
#155Earlier quoted context omitted.
It's impossible to do self repairs on macbooks these days. Apple intentionally solders all the components together to prevent self repair. Even the battery is soldered to the system. https://9to5mac.com/2019/07/12/2019-13-macbook-pro-teardown/
You can use heater and solvent to deal with glue. It's not impossible. Not DYI-friendly - for sure.
The solvent has a propensity of getting into other components and ruining them, esp. the trackpad.
Re: MacBook Air M1 screen crack for no apparent reason
#156My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…
Lenovo and Dell will do next day business support. Apple needs to up their game if they want to be taken seriously for business needs.
Re: MacBook Air M1 screen crack for no apparent reason
#157My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...
And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100.
But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer.
But I don’t have a SV engineer salary so what do I know
Re: MacBook Air M1 screen crack for no apparent reason
#158My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…
If it's only been 10 days, can you return it? That seems extreme, yet maybe expected if something didn't quite pass QA, it might show up that early. I can confirm that at a real Apple Store I've had genius bar folks take photos of everything also. Seems to be Apple policy these days, if they feel like it, to more easily blame the customer. Doesn't always happen though, and sometimes it helps - e.g. I received a "repa…
India doesn't have return policies like US.
Once you buy the product, there is literally no way to return in. I have lived in both the places and there is a stark difference between policies.
Re: MacBook Air M1 screen crack for no apparent reason
#159Apple has always tried to blame customers whenever they can. I remember when my MacBook pro 2015 started glitching and Apple voided the warranty by saying there was liquid spillage/fluid damage. So apparently macbooks have these small stickers inside them which change color upon contact with liquids to help detect liquid damage but the issue with those stickers are that they also change color if you live in a humid a…
Heh, the punk at the Amsterdam Apple Store had the audacity to guilt trip me for a complaint I had within the mandatory EU warranty. According to him, I had exposed an iPhone to excessive humidity despite the sensing sticker remaining white. His reasoning was that if the connector was growing copper corrosion it must have been humidity and therefore my fault (not a bad batch of connectors.) I chuckled and asked him h…
I've witnessed an interaction like this in the main Apple store in Berlin, where a woman came (with a friend) because she had an issue with having forgotten her password and wanting to get her photos back, which wasn't possible. The security guard was extremely fast to show up behind her back as soon as despair could be heard in her voice.
That gave me a very different image of Apple all of sudden..
Re: MacBook Air M1 screen crack for no apparent reason
#160Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.
[deleted]