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I fucking hate Jira

ifuckinghatejira.com

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Re: I fucking hate Jira

#531

Post by nkerkin »

ericbarrett wrote: post #348
meibo wrote: post #142

Earlier quoted context omitted.

9. The text editor is still busted and I just don't understand why. It's one of the most important parts of the UX, please please fix it. Writing any kind of nicely formatted long form posts is a lost cause.

My gripe for the text editor—if you navigate away from the page, by an accidental click or keypress, all your text is lost. This kind of thing was solved 15 years ago; it's table stakes!

So frustrating! Not sure if it's just in team-managed projects, but they look to have fixed this, e.g Description field maintains a draft across page-loads, until you hit save now :)

Re: I fucking hate Jira

#532

Post by selcuka »

shrikant wrote: post #383
ericbarrett wrote: post #348

Earlier quoted context omitted.

My gripe for the text editor—if you navigate away from the page, by an accidental click or keypress, all your text is lost. This kind of thing was solved 15 years ago; it's table stakes!

My favourite gripe about text editing in Jira is that the ticket body and ticket comments require subtly different formatting mark-up, and the wysiwyg widgets for formatting are also ever-so-slightly different. This results in a fun game of me trying out single backticks, triple backticks, braces, double braces, other miscellaneous punctuation symbols, and various indents before giving up and trying the formatting to…

> This results in a fun game of me trying out single backticks, triple backticks, braces, double braces, other miscellaneous punctuation symbols, and various indents before giving up and trying the formatting toolbar, only to waste another couple of minutes clicking around to see what works.

I thought I was the only one who is annoyed with this. Not only that, but the editor when you first create the ticket and the one used to later edit it are different too. I can't think of any sane technical reason that might explain using more than one rich text editor.

Re: I fucking hate Jira

#533

Post by denysvitali »

vosper wrote: post #398
throwaway3l2ff wrote: post #392

Earlier quoted context omitted.

Yes, we switched to Jira from a piece of abandonware (simple php based bug tracker) several years ago. Jira is kinda slow sometimes, but not horrible. And yes, like you said, once you get it configured it works great. Overall, we are very happy with Jira and it's worth the cost for the value it brings to the organization (still hurts the wallet, but it's at least justified). ...and then Atlassian comes along and rug-…

Yeah that's a bit rough. Though I think for most people the cloud solution is the way to go, though - even if it's an evil Saas-recurring-revenue play. I was close enough to a previous team that used to admin an on-prem Jira (~7 years ago) to know it wasn't just set-and-forget, and also that almost all the slowness users complained about was due to under-provisioned hardware. Honestly I reckon half of Jira's reputati…

> all the slowness users complained about was due to under-provisioned hardware

I think it's more of a software problem tbh.

Re: I fucking hate Jira

#534

Post by CRConrad »

iLemming wrote: post #528
CRConrad wrote: post #527

Earlier quoted context omitted.

> go-jira. Jira command line client written in Golang (hence the name). I think I can see one more reason for the name.

Ah, yes of course. I loooove the band, btw. I once went to their concert. L'Enfant Sauvage is one of my favorite songs.

Huh -- it's the name of a band, too? Never heard of.

All I knew was, it's the original Japanese name of https://en.wikipedia.org/wiki/Godzilla#Name

Re: I fucking hate Jira

#535

Post by CRConrad »

aaaaaaaaata wrote: post #513
CRConrad wrote: post #499

Earlier quoted context omitted.

> Anything beyond that is up to the implementors "Implementors". Anything that needs to be "implemented" is either a) not finished, b) too big and complex, or c) both. Dunno for sure how much less code Jira has compared to, say, MS Excel or Adobe Acrobat, but I could imagine it might be up to an order of magnitude. But you don't have to "implement" those; you just install them.

Better comparison product is MS Teams, not Excel.

Yes and no. Yes, it's more like JIRA.

But no, that's missing the point: That's what makes it an equally stupid "Enterprise product". Excel, OTOH, is arguably more essential to more corporations, and yet you don't see big international consultancies snap up contracts for six-year-long "Excel Implementation" projects with Fortune 500 corporations. You do see that for SAP, Oracle Business Suite (or whatever it's called nowadays), etc. They're products that you don't just install and use; they need to be "implemented". JIRA is more like that.

Or, IOW: I wasn't comparing, but contrasting. (Which, OK, is also a kind of comparison. But for this kind, it's Excel that is the better example than Teams.)

Re: I fucking hate Jira

#536

Post by CRConrad »

tharkun__ wrote: post #502
CRConrad wrote: post #501

Earlier quoted context omitted.

> The defaults even way back when actually made quite a bit of sense. The default workflow for many project types were very workable. That's probably where the wide-spread (and arguably correct) impression that it has become worse comes from: To begin with, people just installed and used it as-is, but by now corporate bureaucracies have had time to "implement" it -- i.e. set it up -- to mirror their organisation's bu…

I can tell you that a lot of other tools before Jira that I have had to use were really quite good at mirroring that structure in a much worse way ;) Most of those tools from my experience were not usable in a good way. You and other people are obviously entitled to the opinion that Jira made it worse. In my book, that's like saying it's the Swiss Army knife's fault that someone was killed with it.

Victorinox's fault. If there were no Swiss Army knives, nobody would get killed with one.

Re: I fucking hate Jira

#537

Post by eikenberry »

VectorLock wrote: post #440
eikenberry wrote: post #380

Earlier quoted context omitted.

But neither supports a markup language AFAIK. They used to support Markdown but they dropped that long ago and never replaced it. Now the only choice is their garbage WYSIWYG editor.

Jira isn't great but the Confluence editor causes me more frustration than anything. And good luck getting anything in or out of Confluence with their document model.

Confluence is definitely their worst product. It's like they took the idea of a Wiki, but removed all it's good aspects and then combined it with a terrible CMS system. A competitor could just use an ancient WikiWikiWeb installation and be better.

Re: I fucking hate Jira

#538

Post by toshaga »

cogman10 wrote: post #342
axlee wrote: post #331

Earlier quoted context omitted.

How about when every single company rewrote their frontend stack in React after angular.js was done, circa 2015? Or when everyone moved to k8s within 2 years around 2017-2019? Hell, now even companies that definitely wouldn't benefit from anything related to k8s are diving into it. What I am trying to show by these examples is that things can move fast, very fast, and that in our industry there are no such thing as w…

> How about when every single company rewrote their frontend stack in React God I wish that were the case. My company is still rocking Angular unfortunately :( > Or when everyone moved to k8s within 2 years around 2017-2019 That did not happen. k8s got a good share of the market, but it's far from "everyone moved". > What I am trying to show by these examples is that things can move fast, very fast, and that in our i…

> I'll go back to something I said elsewhere. If it's so easy to move and change why is C++ still being written?

Because C++ is very very much a living and, most importantly, evolving language. It gives modern conveniences, while benefiting from existing user base and maturity. Alternatives may be better for specific emerging use cases but can’t just yet challenge the incumbent for the reasons above. One day C++ may have to yield, but at the moment it’s been actively renewed and the effort to migrate codebases to a new standard is smaller than porting onto entirely new language.

Re: I fucking hate Jira

#539

Post by karimmaassen »

What I find the real problem is not JIRA itself, but the fact that most of the time JIRA, is abused up to a point where it's become unusable. The inability or unwillingness (or both?) of the teams I've worked with to structure their work, write good user stories and keep things simple is in my experience the root cause of any shitty JIRA experience I've had. Of course it doesn't help per se that JIRA allows you to do that, but I guess that's not the tool's fault. (You can write bad and good essays with Microsoft Word).
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