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I fucking hate Jira

ifuckinghatejira.com

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Re: I fucking hate Jira

#521

Post by d0mine »

audunw wrote: post #218
kerblang wrote: post #139

In my experience, Jira is the dog that begins to resemble its owner. If you are working in a toxic, dysfunctional organization, Jira will reflect that: - Giant forms with dozens upon dozens of nonsensical fields (preferably with abbreviations as names, like "IFE App.") half of which are required so you just stuff random words in them to make it shut up - Thousands of tickets that would probably take 30+ software devs…

> - Thousands of tickets that would probably take 30+ software devs 100+ years to implement I feel like the company I'm working for has a reasonable attitude towards Jira, and they recently just batch closed all tickets that were older than some date in many projects. So you'd have to actively re-open tickets you had created to keep them alive, if needed. Great decision IMO. It's an interesting exercise to be forced…

Closing issues without actually fixing them is depressing. It may be beneficial overall.

There could be alternatives e.g., label such task as "fun" and hide them all the views by default, then allow developers to spent say 10% on any of "fun" task of their choosing (no expectations).

It may help with burn-out for some devs and the issues that are worth fixing according to at least by some devs are getting closed eventually.

Re: I fucking hate Jira

#522

Post by CRConrad »

zild3d wrote: post #177
hn_throwaway_99 wrote: post #58

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

Jira is Salesforce

And SAP, and Oracle, and every other over-complicated thing that causes more harm than good. OK, many other such things may be even worse; but it's definitely in that category.

Re: I fucking hate Jira

#523

Post by CRConrad »

midasuni wrote: post #210
cogman10 wrote: post #71

Earlier quoted context omitted.

What I hate about jira is it's flexibility. The biggest issue I have with jira is it's so dead simple for braindead process zombies to cram another field, another label, another required text box, 4 new transition states, 20 difference confusing priorities, etc. Then, require everyone to follow through with this (with 90% of the time putting some form of "not applicable" in the boxes they added). It is built for anal…

Isn’t there problem the people cramming those things in? We use jira as a way to track ongoing tasks, we use subject, description, comments/attachments, and assigned to.

https://news.ycombinator.com/item?id=31816715

Re: I fucking hate Jira

#524

Post by CRConrad »

sefrost wrote: post #407
Lammy wrote: post #76

Earlier quoted context omitted.

The composer in general. I often have to intersperse log/code lines with prose, and there’s no telling what the Formatting menu will do. Some times selecting a formatting will apply to selected text, sometimes not. Sometimes it will apply when choosing a formatting then pasting text, some times not. Some times it seems to apply to a selection as well as everything after it. It does support Markdown with backticks for…

Not being able to embed images in comments sucks. It's not always clear which images people are talking about when they all get dumped in to the "attachments" section.

You can insert attached images into comments. It's in the menu of the "Visual" editing pane, or doable by inserting some magic [] or {} incantation in the "Text" pane. Sorry, I don't know it by heart. But you can do it visually first, then find and learn it by switching to the textual view. I do remember you can specify size by optional width and height parameters; without them, I think you get just a tiny thumbnail.

Re: I fucking hate Jira

#525

Post by CRConrad »

wronglyprepaid wrote: post #426
Nextgrid wrote: post #134

What I really hate is not Jira itself, it's the company behind it and its engineering practices. Their mediocrity goes beyond Jira. They've had server-side-rendered features that while slow, contained the slowness to the backend and bundled it into one single slow request - once you waited for that, you had a fully-working page in your browser. Since it was all on the backend, your browser remained responsive while w…

I think calling Atlassian mediocre is a bit generous. Confluence is a steaming pile of burn garbage that still can't get basic thing's like SVG working[1]. Atlassian can't give a darn, they have their captive market and they are just riding the gravy train now. The last good thing they did seems to be to buy trello, but they will likely turn it into garbage if the rest of their portfolio is any indication of what to…

> The last good thing they did seems to be to buy trello, but they will likely turn it into garbage if the rest of their portfolio is any indication of what to expect.

Either that (turn it into a "JIRA Light", with just a little less of the annoyances?) or just kill it off altogether -- either way, it eliminates the competition from what Trello used to be.

Which was of course precisely why they bought it, so them doing that was actually not at all a good thing.

Re: I fucking hate Jira

#526

Post by midasuni »

CRConrad wrote: post #523
midasuni wrote: post #210

Earlier quoted context omitted.

Isn’t there problem the people cramming those things in? We use jira as a way to track ongoing tasks, we use subject, description, comments/attachments, and assigned to.

https://news.ycombinator.com/item?id=31816715

My organisation/team uses jira, we don’t do process, so the post is meaningless

Re: I fucking hate Jira

#527

Post by CRConrad »

iLemming wrote: post #422

I used to hate Jira with all the fervor and more. And then one day I discovered go-jira. Jira command line client written in Golang (hence the name). I wrote a few tiny emacs-lisp wrappers: to read the current backlog; to find a ticket; to list all the tickets assigned to me, etc. And that was all great. I realized - I hated Jira's UI, but its API is quite all right. At some point, our infrastructure engineers change…

> go-jira. Jira command line client written in Golang (hence the name).

I think I can see one more reason for the name.

Re: I fucking hate Jira

#528

Post by iLemming »

CRConrad wrote: post #527
iLemming wrote: post #422

I used to hate Jira with all the fervor and more. And then one day I discovered go-jira. Jira command line client written in Golang (hence the name). I wrote a few tiny emacs-lisp wrappers: to read the current backlog; to find a ticket; to list all the tickets assigned to me, etc. And that was all great. I realized - I hated Jira's UI, but its API is quite all right. At some point, our infrastructure engineers change…

> go-jira. Jira command line client written in Golang (hence the name). I think I can see one more reason for the name.

Ah, yes of course. I loooove the band, btw. I once went to their concert. L'Enfant Sauvage is one of my favorite songs.

Re: I fucking hate Jira

#529

Post by eftychis »

Problem with Jira: Its customers are not its users.

My past managers had a great time with Jira. But if I have to migrate or create tasks in Jira the only efficient and effective way I have found is paying for a desktop license. It doesn't suck -- that much.

Otherwise, it is a destroyer of productivity for its users. It is also a source of lock in, that is usually unnecessary.

I find Github projects to cover most if not all of the needs, for instance, in an efficient manner. Most managers though also don't/shouldn't care about the micro tasks of a project, so an excel sheet has done that job.

The consequence of who the Jira customer is, is its lack of efficiency and chaos. It is too customizable and fails to preserve any form of usability to offer that customizability. I have seen Managers being joyful of achieving the "ultimate Jira," only for everyone in the team to have to learn to abide by the new process, only so that 1-2 people can keep track of tasks and velocity without hitting github or gitlab.

You get great statistics, but if I have to spend 1/5 of my workweek on petting Jira, you lose that.

Managers love Jira, that is why it keeps coming up. You need one new manager to come in, say they know Jira, and using it will solve all of the company's velocity issues, to end up with people writing articles of how they hate Jira.

Re: I fucking hate Jira

#530

Post by eftychis »

sefrost wrote: post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

I have a hard time finding out things I like.

I recall even wasting time ensuring that Jira recognized correctly that a PR was merged.

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