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I fucking hate Jira

ifuckinghatejira.com

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Re: I fucking hate Jira

#441

Post by gcanyon »

A friend once said, "You can't software your way out of an organizational problem."

The complaints on the site generally criticize Jira from a technical standpoint, but it's important to realize that every "technical" shortcoming is based on a perceived organizational need: you never need the feature just for the feature itself.

So yeah, Jira is far from my favorite software -- it's bloated, slow, and embodies many product choices that make no sense to me -- but it's also possible to hate it because it doesn't support in exactly the way your organization has been doing it since you were working with spreadsheets, and that's not Jira's fault.

Re: I fucking hate Jira

#442

Post by antod »

meibo wrote: post #142
blowski wrote: post #93

OK, so what don't I like about Jira? 1. It's extremely slow. 2. It's difficult to predict the effect of making any kind of change. 3. The permissions system is so convoluted, I can be the admin of a board, and yet not have permission to see a ticket on it. 4. It relegates the conversation to a second-class UI element, when this is the most important part of any project management system. 5. Trying to operate on a bun…

9. The text editor is still busted and I just don't understand why. It's one of the most important parts of the UX, please please fix it. Writing any kind of nicely formatted long form posts is a lost cause.

The worst thing is that I nod along in agreement with all 9 points, and still find myself easily preferring a pragmatic well set up Jira (yes a unicorn) to juggling things around 25 trello boards or a siloed top down micromanaging corporate hellscape overconfigured Jira.

But the last time I enjoyed using Confluence was in the 1.x days with non wysiwyg wiki markup. Confluence been truly awful for a while now - eg why can't I ever find what I'm searching for?

Re: I fucking hate Jira

#443

Post by cmgbhm »

vosper wrote: post #398
throwaway3l2ff wrote: post #392

Earlier quoted context omitted.

Yes, we switched to Jira from a piece of abandonware (simple php based bug tracker) several years ago. Jira is kinda slow sometimes, but not horrible. And yes, like you said, once you get it configured it works great. Overall, we are very happy with Jira and it's worth the cost for the value it brings to the organization (still hurts the wallet, but it's at least justified). ...and then Atlassian comes along and rug-…

Yeah that's a bit rough. Though I think for most people the cloud solution is the way to go, though - even if it's an evil Saas-recurring-revenue play. I was close enough to a previous team that used to admin an on-prem Jira (~7 years ago) to know it wasn't just set-and-forget, and also that almost all the slowness users complained about was due to under-provisioned hardware. Honestly I reckon half of Jira's reputati…

I’m not convinced the cloud version isn’t terribly slow.

There’s a ton more indirection for userids. Screens that used to be part of my standard workflow have Ajax handlers. Even name completion is slow.

The #1 question answer on the old ui survey workaround asking why are you using the old ui: slowness.

Confluence also got clobbered. I can count page load times.

Re: I fucking hate Jira

#444

Post by pmoriarty »

hn_throwaway_99 wrote: post #58

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

"I rarely feel that bitchers have a true understanding for the extreme difficulty of the organization-wide problem Jira is trying to solve."

What is that problem exactly?

Re: I fucking hate Jira

#445

Post by ilc »

tormeh wrote: post #64
meowface wrote: post #2

I'm sometimes kind of surprised at how often I see people say they don't mind it. It's by far the tool I like the least out of everything I've used at any job I've ever been in.

There's lots of worse shit here: https://en.wikipedia.org/wiki/List_of_version-control_softwa... . I remember IBM ClearCase in particular as vile.

Only if you toss in multi-site for fun. :)

Re: I fucking hate Jira

#446

Post by layer8 »

Minor49er wrote: post #359
eterm wrote: post #308

Earlier quoted context omitted.

Annotate was the SVN term, have you considered it might just pre-date git?

That's interesting. This change certainly came post-SVN. I don't recall that ever being used as an explanation, though. Still, quite a silly thing to do based on the presumption that a benign word hurt a hypothetical person's feelings

Git actually also has annotate: https://git-scm.com/docs/git-annotate

Re: I fucking hate Jira

#447

Post by uda »

1. I hate Jira, but that isn't the main issue

2. Atlassian has a terrible way of managing feature requests priorities, not unique to them, but they definitely have an impact on many developers, which is why they (deserve and) get the huge shaming

3. I managed to move my company from Bitbucket to GitLab, for many reasons, but the main reason for me was that I simply couldn't manage the settings using their APIs, they have a very weird concept of APIs

4. They send people to fill in tickets and on Uservoice, but rarely do they actually listen to reasonable requests (tickets I still get notifications: Bitbucket user public SSH keys and Archiving projects in Bitbucket)

5. So the issue is not this or that product, it is that Atlassian doesn't have the real end users in mind, just the paying users, the end users can suffer, but not many people will resign over a product used at their company, so nobody really fights the company over it, and thus Atlassian keeps getting paid for terrible products that get new terrible interfaces from time to time

Edit: line spacing

Re: I fucking hate Jira

#450

Post by jamesfinlayson »

travisgriggs wrote: post #154
hn_throwaway_99 wrote: post #58

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

I don't use Jira. I'm aware of what it basically is. We're small, we use a pin board, 3x5 cards, and a drawer. Do open source projects of any size use Jira? If not, do they use a basic knock off? The few not-so-big ones I've contributed to seem to get by without it, but maybe I just don't have enough exposure with these. If the open source world can be semi-productive without Jira, I think that's telling. The interes…

Groovy does - I assume all Apache products do too, and I assume they get a good deal because they're doing open source stuff.
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