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I fucking hate Jira

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Re: I fucking hate Jira

#91

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

I couldn't agree with this more. What people hate is not Jira but the organisational thinking that it facilitates. I've used jira in other contexts and it's been mostly a joy because the processes it modelled were happily simple.

Re: I fucking hate Jira

#92

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

> why don't you think some other company has come along and toppled the Jira crown?

I really wish Jetbrains Spaces was around when the organization I work for was doing the "everyone under one umbrella" migration.

Prior to Jira, we had one team using GitLab issues, one team using Redmine, one team using Borland Star (with a tight limit on licenses), and one team using Excel.

I personally would have gone with Redmine over Jira... however that also would have tied me to doing a lot more setup work, upgrades, and care and feeding of the system compared to the relatively turn key setup of Jira.

Re: I fucking hate Jira

#93
OK, so what don't I like about Jira?

1. It's extremely slow.

2. It's difficult to predict the effect of making any kind of change.

3. The permissions system is so convoluted, I can be the admin of a board, and yet not have permission to see a ticket on it.

4. It relegates the conversation to a second-class UI element, when this is the most important part of any project management system.

5. Trying to operate on a bunch of tickets all at the same time (e.g. move all tickets in this status into some other status) requires a lot of time.

6. Every Jira setup is so different, trying to compare a piece of work from one area of the organisation to a similar piece of work elsewhere is useless.

7. The UI is extremely buggy. I can add a mandatory field to a ticket, then when I try to use a shortcut to create a new ticket, it won't work because I can't fill out that mandatory field.

8. There are random side-effects when one person does something on one bit of the system, and VOILA everybody's workflow is broken, with no obvious warning that would happen.

Re: I fucking hate Jira

#94
Wait until you use notion. I’ve been forced to use it for the last year, and I miss jira. I never thought I’d say this, but I really do miss it.

Re: I fucking hate Jira

#95

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

> why don't you think some other company has come along and toppled the Jira crown?

Because it's really hard to kill off the market leader when the market leader is embedded into the core of how a company works.

I don't buy that it's a matter of competitors not being better. It is more about inertia.

The argument you have here could equally be applied to C++ or Cobol "Why is new code being written in these languages? Why is C++ so popular even when there are many other competitors? Certainly tons of languages have tried."

I currently work in a field that is disrupting existing products that were, no joke, written in the 90s in VB6. It can be super hard to sell our product to a lot of people, not because our product isn't better, but because they've been using our VB6 competitor since the 90s.

Re: I fucking hate Jira

#96

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

I feel like a lot of great programming talent has been wasted by very smart engineers who felt the pain of their current ticketing system and spent years building countless startups only to end up with something occasionally marginally better than Trac (2004).

Re: I fucking hate Jira

#97

I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…

>why don't you think some other company has come along and toppled the Jira crown?

Why haven't cowboys found a different way besides horses to get around? They're not interested in what those under their asses think or feel.

Re: I fucking hate Jira

#98
post #57

Earlier quoted context omitted.

It's a tool for the boring part of software engineering- I don't expect it to spark joy. I wish it were faster, scaled the full width of my monitor, allowed external editors, etc. Overall it gets the job done well. Everything else that I've used is horrible which makes it the best in my experience but that's still not saying much.

But what if it _did_ spark joy… https://linear.app/readme

This looks really nice but it scares me to think of what my large (60,000+ employees) employer would do to it. Thanks for sharing though- I'm going to check this out.

Re: I fucking hate Jira

#100

Jira is bloated. Full stop. It feels like there isn't a strong unified product vision for Jira. It's just trying to solve everything. It's all "just configurable." That likely is a selling point into Enterprises who need some level of flexibility. But for a lot of situations, people just want something that works well out of the box. I often wonder what the 37signals guys would do if they ever decided to tackle this…

> I often wonder what the 37signals guys would do if they ever decided to tackle this problem.

Wouldn't they build Basecamp?

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