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The vast vast majority of people want to click on the Firefox icon and go to Facebook. People have lives that are busy, and the computer is a tool to get a job done. How many people "explore" the engine of their cars? Not many.
What about something as simple as changing you screensaver? My few years working as a sysadmin in a maintenance department at a University (read low tech knowledge) tells me people who care if they couldn't change something as simple as that yet you can't do that in Ubuntu 11.10. Changing fonts is another thing that's pretty annoying in this release but not as big a miss as the screen saver to most people. I hit thos…
In over a dozen years, I've never heard my wife ask me: "how do I change my screen saver?". In over 30 years, I've never heard either of my parents say: "how do I change my screen saver?" I've also never heard this question from aunts, uncles, sisters, brothers, cousins, nieces nor nephews. It's not for lack of questions. At holiday events I wear the T-Shirt that says: "Yes. I'm a software Engineer. No. I will not fix your computer".