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I'm tired of Google's business products

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Re: I'm tired of Google's business products

#161

Earlier quoted context omitted.

FWIW, this is literally exactly how my product PretzelBox ( https://pretzelbox.cc ) works. We are looking for beta users, if you care to take it for a spin.

A few issues: - The braced hamburger menu — your logo, actually, on your blog home page redirects to bulma.io. - There’s no way to switch from the "Very Cool" template back to the original.

I’ll get these fixed asap! Thanks for highlighting.

Re: I'm tired of Google's business products

#162

I am now working on a startup idea. We use: Fastmail for email Github for code, actions, registry and projects management Discord for comms Obsydian + Git for notes Cloudflare for domains, analytics Hetzner Cloud for hosting We are not at stage to advertise (pre MVP) but I made a decision to avoid Google from day one.

How about advertising? Do you plan on using adwords, or do you have any alternative platforms/services you think are useful?

Re: I'm tired of Google's business products

#163
post #78
post #40

Earlier quoted context omitted.

I can usually find the docs I've created pretty easily--but then I'm pretty good about sensibly filing things. But finding random Shared with Me is pretty problematic especially if I don't know exactly what I'm looking for. And, of course, as you say, if you're sharing docs, it's pretty easy to share with someone you don't mean to. Of course, the same could be said with sending around docs on email.

And docs shared with me can’t be moved into my filesystem

Not by right-clicking on the docs. You have to select the folder or document and then press "Shift-Z" which brings up a prompt letting you select where in your drive you'd like to move it.

And yes, according to their forums, even this feature will be removed at some point in the medium term future.

Re: I'm tired of Google's business products

#164

Observe HN posts for a while. You will notice, that whenever Goolge and their support comes up, comments are rich with experiences/anecdotes of people, who have been stonewalled by Google. Their support is non-existent. Having proper support would cost them lots of money. Same for their other big disservices like YouTube. How many people have been banned for non-sensical reasons and tried to appeal. It has become som…

It's better. I hate Office 365 usability with a passion, and I hate the bugs, but it's much better than periodically having a fire as Google burns your business to the ground.

Microsoft deals with businesses, and it works.

Re: I'm tired of Google's business products

#165
I use their other enterprise products and they are a bit interesting. They do listen to feedback more than the competition when you pay them enough but they seem continually lack perspective of their users who live outside the Google bubble. As a result, they can be user unfriendly and have a steep learning curve or bug tolerant, by which I mean I get the feeling they expect users to be comfortable debugging and troubleshooting a bit or figuring things out from minimal documentation.

I mean at the end their products are good. My theory is they are biased by statistics, where normally Google culture might be tolerant of issues to .1% of users here and there (which is still millions of users) but at their scale, when this becomes a culture it adds up fast. But that fail-fast culture is also crucial to being innovative without costing a lot of money.

Re: I'm tired of Google's business products

#166
post #97

Earlier quoted context omitted.

You have the same problem with MS or Google, and Google probably isn't going to kill Gmail/Drive anytime soon. If it's a core service you're fine.

You can absolutely contact support for MS products and they will be helpful. I've done it multiple times for our tiny account.

>You can absolutely contact support for MS products and they will be helpful.

I used to work as a sysadmin for a Windows shop. The support was terrible (~2013). Can't say about Google though.

Re: I'm tired of Google's business products

#167
post #93
post #27

Microsoft has actual customer service Just don't touch Teams and you'll be OK.

I never understand the hate Teams gets on HN - I use it more-or-less all day in both $WORK and $CUSTOMER environments ... rarely have more than a momentary hiccup in file sharing, screen sharing, group calls, chats, task tracking ...

Mac user here:

- It forces the discrete GPU for no apparent reason

- I cannot be in multiple teams, which is terrible to freelancers

- It has no AppleScript support compared to the excellent support of all other office apps, nor System Events

- Having connectivity issues with calls where Hangouts (or whatever it's called nowadays) just works fine

Re: I'm tired of Google's business products

#168
I might be the wrong person to comment on this, but I would never even remotely have the idea to use any google product as part of my business other than their web search.

I don't really see the advantage this would give me over any desktop solution at all, while giving me a ton of disadvantages. Any update could destroy my companies work, and there would be nothing I could do. I can't guarantee data privacy for both myself (trade secrets?) and my customers (data protection laws?). I can't really build automated infrastructure on top of google because they could change any part of the product ever so slightly without notice and have it break things with a big crash (or maybe even worse: silently).

Infrastructure that you are in control of is better than infrastructure that you are not in control of, if the core of your business depends on it.

Re: I'm tired of Google's business products

#169
post #79

Earlier quoted context omitted.

> The only way to avoid this outcome is to install a desktop client and sync the folder. Except the google desktop client is utterly flaky. They make Dropbox look good.

And that's a low barrier. The Dropbox client is totally flaky with me. I've never managed to get it to sync my files, because I have too many I guess? I just used rclone to get everything out of my Dropbox so I can close it.

I've synced terabytes with Dropbox no issue and know others doing the same. All others cloud sync products I've tested are much more flaky. Google drive was the worst and had many issues supporting others who decided they must use it.

Not sure what your dropbox issue is but I'd check you have the latest client, check you have granted file folder permissions to the app if using macos. First sync takes a while but performance is good after the first sync.

Re: I'm tired of Google's business products

#170
Safari isn't a good browser for modern powerful web apps. I stopped using it once it killed an active Google Meet tab. Hello, I'm talking here, I don't care how resource-intensive it is right now, give me a warning if you'd like.

That wouldn't solve most of your problems, but on my M1 MBP I very rarely get any freezes with Sheets, and I often have thousands of rows there.

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